Difference between revisions of "Move MailStore Gateway to new machine"

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MailStore Gateway has multiple dependencies to network infrastructure. Depending on your specific setup, firewalls and DNS zones have to be re-configured as well.
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MailStore Gateway has multiple dependencies to network infrastructure. Depending on your specific setup, firewalls and DNS zones have to be re-configured as well. Please read the following instructions completely and carefully before you start implementing them.
  
== MailStore Gateway behind a firewall ==
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== Scenarios ==
 
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The following scenarios are covered:
In this scenario it is assumed, that MailStore Gateway is exposed to the internet through a firewall. It does not matter, whether the firewall only does port-forwarding or acts as reverse proxy.
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* MailStore Gateway is exposed to the internet through a firewall. It does not matter, whether the firewall only does port-forwarding or acts as reverse proxy.
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* MailStore Gateway is exposed to the internet directly, e.g. when running in Azure or AWS.
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Most steps are the same for both scenarios, differences will be pointed out when necessary.
  
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== Steps to Follow ==
 
To move MailStore Gateway to a new machine, please follow the steps below:  
 
To move MailStore Gateway to a new machine, please follow the steps below:  
  
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* If MailStore Gateway is exposed to the internet directly, it might be beneficial to lower the TTL of the MX record of the Gateway email domain that points to the old machine beforehand.
 
* Create a [[Backup_and_Restore|backup]] of your OLD machine.
 
* Create a [[Backup_and_Restore|backup]] of your OLD machine.
 
* [[Installing_MailStore_Gateway|Install]] MailStore Gateway on the NEW machine. The download can be found here [https://www.mailstore.com/en/products/mailstore-gateway/].
 
* [[Installing_MailStore_Gateway|Install]] MailStore Gateway on the NEW machine. The download can be found here [https://www.mailstore.com/en/products/mailstore-gateway/].
* On the NEW and machine start the [[Configuration_Tool|MailStore Gateway Config Tool]] by clicking on the desktop shortcut ''MailStore Gateway''.
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* On the NEW machine start the [[Configuration_Tool|MailStore Gateway Config Tool]] by clicking on the desktop shortcut ''MailStore Gateway''.
 
* On the NEW machine stop the Gateway service by clicking ''Stop Service''.
 
* On the NEW machine stop the Gateway service by clicking ''Stop Service''.
 
* On the NEW machine close the MailStore Gateway Config Tool.
 
* On the NEW machine close the MailStore Gateway Config Tool.
* On the NEW machine navigate into the folder ''C:\ProgramData\MailStore'' and delete the ''Gateway'' sub-folder.
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* Copy the files ''config.json'' and ''gateway.db'' in the folder ''C:\ProgramData\MailStore\Gateway'' from the OLD machine to the same folder of the NEW machine, overwriting existing files.
* Log in the web interface of the OLD machine and [[Management_Console#Edit_Mailbox|suspend all mailboxes]].
 
* Copy the folder ''C:\ProgramData\MailStore\Gateway'' from the OLD machine to the NEW machine.
 
 
* If using a third-party TLS certificate, copy and install the certificate to the NEW machine.
 
* If using a third-party TLS certificate, copy and install the certificate to the NEW machine.
 
* Reopen the MailStore Gateway Config Tool from the desktop of the NEW machine and verify your settings. Especially that of the email domain and the certificate. [[Using_Let%27s_Encrypt_Certificates|Re-configure Let's Encrypt]], if necessary.
 
* Reopen the MailStore Gateway Config Tool from the desktop of the NEW machine and verify your settings. Especially that of the email domain and the certificate. [[Using_Let%27s_Encrypt_Certificates|Re-configure Let's Encrypt]], if necessary.
 
* Start the MailStore Gateway Service on the NEW machine.
 
* Start the MailStore Gateway Service on the NEW machine.
* Log in the web interface of the NEW machine and [[Management_Console#Edit_Mailbox|activate all mailboxes]].
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* If MailStore Gateway is exposed to the internet through a firewall, adjust [[Firewall_Configuration|firewall settings]] to forward Gateway traffic to the NEW machine.
* Adjust [[Firewall_Configuration|firewall settings]] to forward Gateway traffic to the NEW machine.
 
 
* Adjust DNS settings, if necessary.
 
* Adjust DNS settings, if necessary.
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* If MailStore Gatway is exposed to the internet directly, adjust the MX record of the Gateway email domain to point to the NEW machine. Adjust the TTL in case it has been altered beforehand.
 
* Ensure the NEW machine is receiving mails.
 
* Ensure the NEW machine is receiving mails.
* Archive the remaining mails from the OLD machine.
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* Ensure the OLD machine is not receiving mails, anymore. If MailStore Gateway is directly exposed to the internet, depending on the TTL of the MX record, this might take 24 hours or even longer.
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* After the machine is not receiving mails anymore, archive the remaining mails from the OLD machine.
 
* Adjust the archiving profiles in MailStore Server to point to the new Gateway.
 
* Adjust the archiving profiles in MailStore Server to point to the new Gateway.
 
* Adjust email client settings to point to the new Gateway if used as email proxy.
 
* Adjust email client settings to point to the new Gateway if used as email proxy.
 
* Decommission the OLD machine.
 
* Decommission the OLD machine.
  
== MailStore Gateway directly exposed to the internet ==
 
 
When MailStore Gateway is exposed to the internet directly, e.g. when running in Azure or AWS, follow the steps below. For a faster migration, it might be beneficial to lower the TTL of the MX record of the Gateway email domain that points to the old machine beforehand:
 
 
* Create a [[Backup_and_Restore|backup]] of your OLD machine.
 
* [[Installing_MailStore_Gateway|Install]] MailStore Gateway on the NEW machine. The download can be found here [https://www.mailstore.com/en/products/mailstore-gateway/].
 
* On the NEW and machine start the [[Configuration_Tool|MailStore Gateway Config Tool]] by clicking on the desktop shortcut ''MailStore Gateway''.
 
* On the NEW machine stop the Gateway service by clicking ''Stop Service''.
 
* On the NEW machine close the MailStore Gateway Config Tool.
 
* On the NEW machine navigate into the folder ''C:\ProgramData\MailStore'' and delete the ''Gateway'' sub-folder.
 
* On the OLD and machine start the MailStore Gateway Config Tool by clicking on the desktop shortcut ''MailStore Gateway''.
 
* On the OLD machine stop the Gateway service by clicking ''Stop Service''.
 
* Copy the folder ''C:\ProgramData\MailStore\Gateway'' from the OLD machine to the NEW machine.
 
* If using a third-party TLS certificate, copy and install the certificate to the NEW machine.
 
* Start the MailStore Gateway Service on the OLD machine.
 
* Reopen the MailStore Gateway Config Tool from the desktop of the NEW machine and verify your settings. Especially that of the email domain and the certificate. [[Using_Let%27s_Encrypt_Certificates|Re-configure Let's Encrypt]], if necessary.
 
* Start the MailStore Gateway Service on the NEW machine.
 
* Adjust DNS settings, the MX record of the Gateway email domain must point to the NEW machine. Adjust the TTL in case it has been altered beforehand.
 
* Ensure the NEW machine is receiving mails.
 
* Archive the remaining mails from the OLD machine.
 
* Adjust the archiving profiles in MailStore Server to point to the new Gateway.
 
* Adjust email client settings to point to the new Gateway if used as email proxy.
 
* Decommission the OLD machine.
 
  
 
[[de:MailStore Gateway auf einen anderen Server verschieben]]
 
[[de:MailStore Gateway auf einen anderen Server verschieben]]
 
[[en:Move_MailStore_Gateway_to_new_machine]]
 
[[en:Move_MailStore_Gateway_to_new_machine]]

Latest revision as of 13:33, 16 July 2024

MailStore Gateway has multiple dependencies to network infrastructure. Depending on your specific setup, firewalls and DNS zones have to be re-configured as well. Please read the following instructions completely and carefully before you start implementing them.

Scenarios

The following scenarios are covered:

  • MailStore Gateway is exposed to the internet through a firewall. It does not matter, whether the firewall only does port-forwarding or acts as reverse proxy.
  • MailStore Gateway is exposed to the internet directly, e.g. when running in Azure or AWS.

Most steps are the same for both scenarios, differences will be pointed out when necessary.

Steps to Follow

To move MailStore Gateway to a new machine, please follow the steps below:

  • If MailStore Gateway is exposed to the internet directly, it might be beneficial to lower the TTL of the MX record of the Gateway email domain that points to the old machine beforehand.
  • Create a backup of your OLD machine.
  • Install MailStore Gateway on the NEW machine. The download can be found here [1].
  • On the NEW machine start the MailStore Gateway Config Tool by clicking on the desktop shortcut MailStore Gateway.
  • On the NEW machine stop the Gateway service by clicking Stop Service.
  • On the NEW machine close the MailStore Gateway Config Tool.
  • Copy the files config.json and gateway.db in the folder C:\ProgramData\MailStore\Gateway from the OLD machine to the same folder of the NEW machine, overwriting existing files.
  • If using a third-party TLS certificate, copy and install the certificate to the NEW machine.
  • Reopen the MailStore Gateway Config Tool from the desktop of the NEW machine and verify your settings. Especially that of the email domain and the certificate. Re-configure Let's Encrypt, if necessary.
  • Start the MailStore Gateway Service on the NEW machine.
  • If MailStore Gateway is exposed to the internet through a firewall, adjust firewall settings to forward Gateway traffic to the NEW machine.
  • Adjust DNS settings, if necessary.
  • If MailStore Gatway is exposed to the internet directly, adjust the MX record of the Gateway email domain to point to the NEW machine. Adjust the TTL in case it has been altered beforehand.
  • Ensure the NEW machine is receiving mails.
  • Ensure the OLD machine is not receiving mails, anymore. If MailStore Gateway is directly exposed to the internet, depending on the TTL of the MX record, this might take 24 hours or even longer.
  • After the machine is not receiving mails anymore, archive the remaining mails from the OLD machine.
  • Adjust the archiving profiles in MailStore Server to point to the new Gateway.
  • Adjust email client settings to point to the new Gateway if used as email proxy.
  • Decommission the OLD machine.