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2021-02-11T22:46:58Z

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2017-10-24T07:06:52Z

Admin:

__TOC__
[[File:Msh_admin_main.png|center]]
== E-Mails and Settings ==
This section has informational purpose only. It shows the current path to the archive and allows to open that location in Windows Explorer by clicking on ''Show in Windows Explorer''

== Search Index ==
By default MailStore Home will automatically index message bodies. If you want to index additional types of attachments to allow you to search within these attachments for content you will need to configure MailStore Home to index content within attachments. To control which attachment types are archived, follow these steps:

* Open ''MailStore Home''.
* Click on ''Administrative Tools''.
* Click on ''Change...'' in the ''Search Index'' section.
* Select the file type groups or enter a space separated list of file extensions of attachment types you would like archive in the text field below ''Other File Extensions''.
* Click on ''OK''.

MailStore Home is able to index all file types for which an IFilter is installed. When making changes to the index settings, MailStore verifies the existence of supported IFilters on the computer and notifies you about missing ones, as well as supports you with the [[#Install Missing IFilters| installation of missing IFilters]] by providing further links.

For reasons of stability and performance, MailStore Home processes the following file types directly, regardless of the IFilter drivers that are installed:

*Text files (TXT).
*HTML files (HTM and HTML).

After changing the list of indexed attachments, you must rebuild the search index to include attachment contents of already archived emails.

=== Install Missing IFilters ===
Typically, IFilters exist at least for all applications which are installed on the respective machines. If, for example, Microsoft Office 2013 is installed, the corresponding IFilter drivers for Mirosoft Office documents are installed as well.

* '''Plain Text Files (TXT, CSV)''' The IFilter responsible for these file types is shipped with Windows by default. In case this option is disabled, a registry values might be wrong. Open the registry editor and verify that the Default value of the key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.csv\PersistentHandler is set to {5e941d80-bf96-11cd-b579-08002b30bfeb} and correct it if necessary.
* '''Portable Document Format (PDF)''' For indexing PDF attachments, install [https://www.adobe.com/support/downloads/thankyou.jsp?fileID=5519&ftpID=5507 Adobe Acrobat Reader 11] on 32bit operating systems, or [http://www.adobe.com/support/downloads/detail.jsp?ftpID=5542 Adobe PDF iFilter] on 64bit operating systems.
*:'''Important Notice:''' Newer versions of Adobe Acrobat Reader do not contain an IFilter. Thus, please deactivate the automatic update function of Adobe Acrobat Reader 11.
* '''Microsoft Office (97-2003), Microsoft Office (2007 and later),''' All these file types are supported by the [https://www.microsoft.com/en-us/download/details.aspx?id=17062 Microsoft Office 2010 Filer Pack].
* '''Open Document Format (Libre Office/Open Office)''' These file types require a working installation of OpenOffice or [https://www.libreoffice.org/ LibreOffice]. Latest version tested was ''LibreOffice 5.1''.
*: '''Notice:''' Though Microsoft's Office 2010 Filter Pack registers support for Open Document Format files, indexing does not work with that IFilters.

Additional information about IFilters can be found in the corresponding [https://en.wikipedia.org/wiki/IFilter Wikipedia Article].

=== Rebuilding the Index ===
If MailStore Home's search function is not returning expected results it's possible that your search index has been corrupted or damaged. To rebuild MailStore Home's index, complete the following steps:

* Open ''MailStore Home''.
* Click on ''Administrative Tools''.
* Click the ''Rebuild Index'' button in the ''Search Index'' section.

== Maintenance ==
=== Free Unused Disk Space ===
MailStore Home's database will automatically grow to accommodate the amount of archived mail. If you delete messages from your database, MailStore Home's database will not shrink. If you have deleted a large number of messages and want to recover some of the disk space for use by other applications, follow these steps:

* Open ''MailStore Home''.
* Click on ''Administrative Tools''.
* Click the ''Free Unused Disk Space'' button in the ''Maintenance'' section.

=== Check Data Integrity ===
In case of a dirty shutdown of MailStore Home due to a system crash or power failure, it is recommended to run a data integrity check to ensure consistency of the archive. Follow these steps to run the integrity check:

* Open ''MailStore Home''.
* Click on ''Administrative Tools''.
* Click the ''Check Data Integrity'' button in the ''Maintenance'' section.

== Product Updates ==
=== Enable automatic update check ===
If the option ''Enable automatic update check'' has been enabled, MailStore Home will display a message on the dashboard in case a new version is available. The online check is done each time after starting MailStore Home.

=== Submission of anonymous usage data ===
If this option has been enabled, MailStore Home sends data on how the program is being used to MailStore. The data is sent once a week at most. This data allows us to better understand different usage scenarios of MailStore Server and focus our development capacities accordingly. The submitted data is collected and evaluated exclusively for this purpose.

You can display the data to be submitted by clicking on the ''Show data'' link. No personal data such as user names, passwords or email content will be submitted. The submitted data is completely anonymized and cannot be correlated to a specific customer installation. This option is disabled by default (opt-in).

[[de:Verwaltung]]
[[en:Administration]]

Email Archiving with MailStore Home Basics

2017-07-04T12:07:32Z

Admin:

__NOTOC__
Access to the archive can be password protected.

'''Important Notice:''' Without knowing the ''password'' or the ''recovery key'' the archive is not accessible anymore. Therefore keep the ''recovery key'' in a safe place and to do not give away the ''password'' to unauthorized persons.

== Enable password protection ==

* Open ''MailStore Home''.
* On the ''Start Page'' in the ''Quick Access'' panel click on ''Password Protection''.
* Enter your password in the two fields and click 'Next''.
[[File:MSHome_password_set.png|center]]
* To change the password when the password was forgotten a ''recovery key'' can be used. This ''recovery key'' has to be kept secret. A unique ''identifier'' identifies the ''recovery key''. In case you have to change a forgotten ''password'', ''MailStore Home'' will ask you for a ''recovery key'' belonging to a ''identifier''.
In this step the ''recovery key'' and the ''identifier'' will be generated and you will be asked to save and/or to print them. Once this has happend, password protection can be enabled by clicking ''Finish''
[[File:MSHome_password_set2.png|center]]

== Accessing the archive with enabled password protection ==
Is the archive password protected, a login dialog appears when starting MailStore Home that asks for your password.
[[File:MSHome_password_login.png|center]]
Once the password has been entered correctly, you have access to the archive. In case you have started ''MailStore Home'' via a shortcut that starts archiving or export profiles, these profile will start, after you have entered the password correctly.

== Accessing the archive with enabled password protection and forgotten password ==
In case you have forgotten the password, you can change it by using the ''recovery key''.

* Start ''MailStore Home'' and in the login dialog click ''Forgot your password??''.
* An ''identifier'' is shown that identifies the ''recovery key''. Enter the ''recovery key'' belonging to that ''identifier'' and click ''Next''.
[[File:MSHome_password_reset.png|center]]
* Enter a new password. The ''recovery key'' is still valid and can be used to change the ''password''.
[[File:MSHome_password_reset2.png|center]]
* ''MailStore Home'' will be started.

== Changing the Password ==
* Start ''MailStore Home'' and login with your password.
* On the ''Start Page'' in the ''Quick Access'' panel click on ''Change Password''.
* Enter your current password and your new password in the according fields.
[[File:MSHome_password_change.png|center]]
* The ''recovery key'' that has been created when the password was set initially is still valid and can be used to change the password.
* Click on ''Finish'' to change the ''password''.

== Removing Password Protection ==
* Start ''MailStore Home'' and login with your password.
* On the ''Start Page'' in the ''Quick Access'' panel click on ''Change Password''.
* Enter your current password and leave the fields for the new password empty.
[[File:MSHome_password_remove.png|center]]
* Click on ''Finish'' to remove the password protection.

== Recovery Key Renewal ==
In case the ''recovery key'' has been lost, a new ''recovery key'' can be created when the ''password'' is still known.
[[#Removing Password Protection|Remove]] the password protection and [[#Enable password protection|enable]] it afterwards.When performing the latter operation a new ''recovery key'' and a new ''identifier'' will be created that must be saved and/or printed.