MailStore Home Help - User contributions [en]

Installation

2021-11-18T11:19:07Z

Bmeyn: /* System Requirements */

MailStore Home can be installed in a few easy steps; The only decision you need to make before starting the installation is whether to install on your computer, or to install a portable version of MailStore Home.

If you choose to ''Install on this computer'', MailStore Home will be automatically installed on to your local computer under the local Program Files directory and your data will be stored under your local Documents directory. If you choose to ''Install portable version...'', you'll be prompted for a location to install MailStore Home, MailStore Homewill store it's program files and data directory together.

The portable installation of MailStore Home is intended to be installed on a portable drive such as a USB flash drive or removeable hard drive, and can be run from any compatible Windows based computer, allowing you to take your data with you simply by moving the removeable drive from computer to computer without having to install MailStore Home on each computer.

'''Please note:'''
* If you are considering a portable install, is critical that you do not attempt to install the ''portable version'' into your local Program Files directory as this will cause a conflict with Windows' security settings.
* Make sure the archive directory is excluded from real-time scanning of your anti-virus software.
* Never synchronize your archive directory with tools like DropBox.
* Do not use instant or non-stop backup tools to create automatic backups of your archive directory.
* Information about backup and restore are available at [[Backup and Restore]].

== System Requirements ==
* Microsoft Windows 7 SP1
* Microsoft Windows 8.1
* Microsoft Windows 10
* [http://www.mailstore.com/?netfx4 Microsoft .NET Framework Version 4.5.1] or higher
* ''Optional:'' IFilter packages for indexing attachment contents

== Installation Steps ==
[[File:Installation_02.png|right|350px]]
* Download the latest version of MailStore Home and launch the [http://www.mailstore.com/en/mailstore-home-email-archiving.aspx MailStoreHomeSetup execuable file].
* Review and ''Accept'' the licence agreement.
* Choose whether to install MailStore Home on the local computer, or to install a portable version.
* Click ''Install''.
* If you are installing the portable version, you will be prompted to select a directory at this stage.
* Click ''Finish''.

MailStore Home will be started automatically when the installer finishes.
 

== Configure Data Transmission ==
After starting a new version of MailStore Home for the first time the ''Configure Data Transmission'' dialog appears.
[[File:Telemetry_001_en.png|right|350px]]

If the option ''Enable automatic update check'' has been enabled, MailStore Home will display a message on the dashboard in case a new version is available. The online check is done each time after starting MailStore Home.

If the option ''Submission of anonymous usage data'' has been enabled, MailStore Home sends data on how the program is being used to MailStore. The data is sent once a week at most. This data allows us to better understand different usage scenarios of MailStore Server and focus our development capacities accordingly. The submitted data is collected and evaluated exclusively for this purpose.

No personal data such as user names, passwords or email content will be submitted. The submitted data is completely anonymized and cannot be correlated to a specific customer installation.

The data submission can be changed in [[Administration]] at any time and is disabled by default.

== Personalize MailStore Home ==
Click ''Enter Your Name Here'' in the banner of the dashboard to enter your name.

[[de:Installation]]
[[en:Installation]]

Administration

2021-09-30T12:46:19Z

Bmeyn: /* Search Index */

__TOC__
[[File:Msh_admin_main.png|center]]
== E-Mails and Settings ==
This section has informational purpose only. It shows the current path to the archive and allows to open that location in Windows Explorer by clicking on ''Show in Windows Explorer''

== Search Index ==
By default MailStore Home will automatically index message bodies. If you want to index additional types of attachments to allow you to search within these attachments for content you will need to configure MailStore Home to index content within attachments. To control which attachment types are archived, follow these steps:

* Open ''MailStore Home''.
* Click on ''Administrative Tools''.
* Click on ''Change...'' in the ''Search Index'' section.
* Select the file type groups or enter a space separated list of file extensions of attachment types you would like archive in the text field below ''Other File Extensions''.
* Click on ''OK''.

MailStore Home is able to index all file types for which an IFilter is installed. When making changes to the index settings, MailStore verifies the existence of supported IFilters on the computer and notifies you about missing ones, as well as supports you with the [[#Install Missing IFilters| installation of missing IFilters]] by providing further links.

For reasons of stability and performance, MailStore Home processes the following file types directly, regardless of the IFilter drivers that are installed:

* Text files (TXT)
* HTML files (HTM and HTML)
* PDF files (PDF)

After changing the list of indexed attachments, you must rebuild the search index to include attachment contents of already archived emails.

=== Install Missing IFilters ===
Typically, IFilters exist at least for all applications which are installed on the respective machines. If, for example, Microsoft Office 2013 is installed, the corresponding IFilter drivers for Microsoft Office documents are installed as well.

* '''Plain Text Files (TXT, CSV)''' The IFilter responsible for these file types is shipped with Windows by default. In case this option is disabled, a registry values might be wrong. Open the registry editor and verify that the ''Default'' value of the key ''HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.csv\PersistentHandler'' is set to ''{5e941d80-bf96-11cd-b579-08002b30bfeb}'' and correct it if necessary.
* '''Microsoft Office (97-2003), Microsoft Office (2007 and later),''' All these file types are supported by the [https://www.microsoft.com/en-us/download/details.aspx?id=17062 Microsoft Office 2010 Filter Pack].
* '''Open Document Format (Libre Office/Open Office)''' These file types require a working installation of OpenOffice or [https://www.libreoffice.org/ LibreOffice]. Latest version tested was ''LibreOffice 5.1''.
*: '''Notice:''' Though Microsoft's Office 2010 Filter Pack registers support for Open Document Format files, indexing does not work with that IFilters.

Additional information about IFilters can be found in the corresponding [[wikipedia:IFilter|Wikipedia article]].

=== Rebuilding the Index ===
If MailStore Home's search function is not returning expected results it's possible that your search index has been corrupted or damaged. To rebuild MailStore Home's index, complete the following steps:

* Open ''MailStore Home''.
* Click on ''Administrative Tools''.
* Click the ''Rebuild Index'' button in the ''Search Index'' section.

== Maintenance ==
=== Free Unused Disk Space ===
MailStore Home's database will automatically grow to accommodate the amount of archived mail. If you delete messages from your database, MailStore Home's database will not shrink. If you have deleted a large number of messages and want to recover some of the disk space for use by other applications, follow these steps:

* Open ''MailStore Home''.
* Click on ''Administrative Tools''.
* Click the ''Free Unused Disk Space'' button in the ''Maintenance'' section.

=== Check Data Integrity ===
In case of a dirty shutdown of MailStore Home due to a system crash or power failure, it is recommended to run a data integrity check to ensure consistency of the archive. Follow these steps to run the integrity check:

* Open ''MailStore Home''.
* Click on ''Administrative Tools''.
* Click the ''Check Data Integrity'' button in the ''Maintenance'' section.

== Product Updates ==
=== Enable automatic update check ===
If the option ''Enable automatic update check'' has been enabled, MailStore Home will display a message on the dashboard in case a new version is available. The online check is done each time after starting MailStore Home.

=== Submission of anonymous usage data ===
If this option has been enabled, MailStore Home sends data on how the program is being used to MailStore. The data is sent once a week at most. This data allows us to better understand different usage scenarios of MailStore Server and focus our development capacities accordingly. The submitted data is collected and evaluated exclusively for this purpose.

You can display the data to be submitted by clicking on the ''Show data'' link. No personal data such as user names, passwords or email content will be submitted. The submitted data is completely anonymized and cannot be correlated to a specific customer installation. This option is disabled by default (opt-in).

[[de:Verwaltung]]
[[en:Administration]]

Administration

2021-05-11T08:08:12Z

Bmeyn: /* Install Missing IFilters */

__TOC__
[[File:Msh_admin_main.png|center]]
== E-Mails and Settings ==
This section has informational purpose only. It shows the current path to the archive and allows to open that location in Windows Explorer by clicking on ''Show in Windows Explorer''

== Search Index ==
By default MailStore Home will automatically index message bodies. If you want to index additional types of attachments to allow you to search within these attachments for content you will need to configure MailStore Home to index content within attachments. To control which attachment types are archived, follow these steps:

* Open ''MailStore Home''.
* Click on ''Administrative Tools''.
* Click on ''Change...'' in the ''Search Index'' section.
* Select the file type groups or enter a space separated list of file extensions of attachment types you would like archive in the text field below ''Other File Extensions''.
* Click on ''OK''.

MailStore Home is able to index all file types for which an IFilter is installed. When making changes to the index settings, MailStore verifies the existence of supported IFilters on the computer and notifies you about missing ones, as well as supports you with the [[#Install Missing IFilters| installation of missing IFilters]] by providing further links.

For reasons of stability and performance, MailStore Home processes the following file types directly, regardless of the IFilter drivers that are installed:

*Text files (TXT).
*HTML files (HTM and HTML).

After changing the list of indexed attachments, you must rebuild the search index to include attachment contents of already archived emails.

=== Install Missing IFilters ===
Typically, IFilters exist at least for all applications which are installed on the respective machines. If, for example, Microsoft Office 2013 is installed, the corresponding IFilter drivers for Mirosoft Office documents are installed as well.

* '''Plain Text Files (TXT, CSV)''' The IFilter responsible for these file types is shipped with Windows by default. In case this option is disabled, a registry values might be wrong. Open the registry editor and verify that the ''Default'' value of the key ''HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.csv\PersistentHandler'' is set to ''{5e941d80-bf96-11cd-b579-08002b30bfeb}'' and correct it if necessary.
* '''Portable Document Format (PDF)''' For indexing PDF attachments, install [ftp://ftp.adobe.com/pub/adobe/acrobat/win/11.x/PDFFilter64Setup.msi Adobe PDF iFilter] on 64bit operating systems, or [ftp://ftp.adobe.com/pub/adobe/reader/win/11.x/11.0.10/en_US/AdbeRdr11010_en_US.exe Adobe Acrobat Reader 11] (Internet Explorer or FTP client necessary for download) on 32bit operating systems.
*:'''Important Notices:'''
** Take note of the [https://www.adobe.com/devnet-docs/etk_deprecated/tools/AdminGuide/Acrobat_Reader_IFilter_configuration.pdf installation instructions] of the 64bit IFilter. Especially adding the ''bin'' folder of the IFilter installation folder to the ''PATH'' system variable increases indexing speed a lot. The ''PATH'' system variable can be adjusted as administrator via windows key + R > rundll32 sysdm.cpl,EditEnvironmentVariables
** Newer versions of Adobe Acrobat Reader do not contain an IFilter. Thus, please deactivate the automatic update function of Adobe Acrobat Reader 11.
* '''Microsoft Office (97-2003), Microsoft Office (2007 and later),''' All these file types are supported by the [https://www.microsoft.com/en-us/download/details.aspx?id=17062 Microsoft Office 2010 Filter Pack].
* '''Open Document Format (Libre Office/Open Office)''' These file types require a working installation of OpenOffice or [https://www.libreoffice.org/ LibreOffice]. Latest version tested was ''LibreOffice 5.1''.
*: '''Notice:''' Though Microsoft's Office 2010 Filter Pack registers support for Open Document Format files, indexing does not work with that IFilters.

Additional information about IFilters can be found in the corresponding [[wikipedia:IFilter|Wikipedia article]].

=== Rebuilding the Index ===
If MailStore Home's search function is not returning expected results it's possible that your search index has been corrupted or damaged. To rebuild MailStore Home's index, complete the following steps:

* Open ''MailStore Home''.
* Click on ''Administrative Tools''.
* Click the ''Rebuild Index'' button in the ''Search Index'' section.

== Maintenance ==
=== Free Unused Disk Space ===
MailStore Home's database will automatically grow to accommodate the amount of archived mail. If you delete messages from your database, MailStore Home's database will not shrink. If you have deleted a large number of messages and want to recover some of the disk space for use by other applications, follow these steps:

* Open ''MailStore Home''.
* Click on ''Administrative Tools''.
* Click the ''Free Unused Disk Space'' button in the ''Maintenance'' section.

=== Check Data Integrity ===
In case of a dirty shutdown of MailStore Home due to a system crash or power failure, it is recommended to run a data integrity check to ensure consistency of the archive. Follow these steps to run the integrity check:

* Open ''MailStore Home''.
* Click on ''Administrative Tools''.
* Click the ''Check Data Integrity'' button in the ''Maintenance'' section.

== Product Updates ==
=== Enable automatic update check ===
If the option ''Enable automatic update check'' has been enabled, MailStore Home will display a message on the dashboard in case a new version is available. The online check is done each time after starting MailStore Home.

=== Submission of anonymous usage data ===
If this option has been enabled, MailStore Home sends data on how the program is being used to MailStore. The data is sent once a week at most. This data allows us to better understand different usage scenarios of MailStore Server and focus our development capacities accordingly. The submitted data is collected and evaluated exclusively for this purpose.

You can display the data to be submitted by clicking on the ''Show data'' link. No personal data such as user names, passwords or email content will be submitted. The submitted data is completely anonymized and cannot be correlated to a specific customer installation. This option is disabled by default (opt-in).

[[de:Verwaltung]]
[[en:Administration]]

Administration

2021-05-11T07:22:15Z

Bmeyn: /* Install Missing IFilters */

__TOC__
[[File:Msh_admin_main.png|center]]
== E-Mails and Settings ==
This section has informational purpose only. It shows the current path to the archive and allows to open that location in Windows Explorer by clicking on ''Show in Windows Explorer''

== Search Index ==
By default MailStore Home will automatically index message bodies. If you want to index additional types of attachments to allow you to search within these attachments for content you will need to configure MailStore Home to index content within attachments. To control which attachment types are archived, follow these steps:

* Open ''MailStore Home''.
* Click on ''Administrative Tools''.
* Click on ''Change...'' in the ''Search Index'' section.
* Select the file type groups or enter a space separated list of file extensions of attachment types you would like archive in the text field below ''Other File Extensions''.
* Click on ''OK''.

MailStore Home is able to index all file types for which an IFilter is installed. When making changes to the index settings, MailStore verifies the existence of supported IFilters on the computer and notifies you about missing ones, as well as supports you with the [[#Install Missing IFilters| installation of missing IFilters]] by providing further links.

For reasons of stability and performance, MailStore Home processes the following file types directly, regardless of the IFilter drivers that are installed:

*Text files (TXT).
*HTML files (HTM and HTML).

After changing the list of indexed attachments, you must rebuild the search index to include attachment contents of already archived emails.

=== Install Missing IFilters ===
Typically, IFilters exist at least for all applications which are installed on the respective machines. If, for example, Microsoft Office 2013 is installed, the corresponding IFilter drivers for Mirosoft Office documents are installed as well.

* '''Plain Text Files (TXT, CSV)''' The IFilter responsible for these file types is shipped with Windows by default. In case this option is disabled, a registry values might be wrong. Open the registry editor and verify that the ''Default'' value of the key ''HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.csv\PersistentHandler'' is set to ''{5e941d80-bf96-11cd-b579-08002b30bfeb}'' and correct it if necessary.
* '''Portable Document Format (PDF)''' For indexing PDF attachments, install [ftp://ftp.adobe.com/pub/adobe/acrobat/win/11.x/PDFFilter64Setup.msi Adobe PDF iFilter] on 64bit operating systems, or [ftp://ftp.adobe.com/pub/adobe/reader/win/11.x/ Adobe Acrobat Reader 11] (Internet Explorer or FTP client necessary for download) on 32bit operating systems.
*:'''Important Notices:'''
** Take note of the [https://www.adobe.com/devnet-docs/etk_deprecated/tools/AdminGuide/Acrobat_Reader_IFilter_configuration.pdf installation instructions] of the 64bit IFilter. Especially adding the ''bin'' folder of the IFilter installation folder to the ''PATH'' system variable increases indexing speed a lot. The ''PATH'' system variable can be adjusted as administrator via windows key + R > rundll32 sysdm.cpl,EditEnvironmentVariables
** Newer versions of Adobe Acrobat Reader do not contain an IFilter. Thus, please deactivate the automatic update function of Adobe Acrobat Reader 11.
* '''Microsoft Office (97-2003), Microsoft Office (2007 and later),''' All these file types are supported by the [https://www.microsoft.com/en-us/download/details.aspx?id=17062 Microsoft Office 2010 Filter Pack].
* '''Open Document Format (Libre Office/Open Office)''' These file types require a working installation of OpenOffice or [https://www.libreoffice.org/ LibreOffice]. Latest version tested was ''LibreOffice 5.1''.
*: '''Notice:''' Though Microsoft's Office 2010 Filter Pack registers support for Open Document Format files, indexing does not work with that IFilters.

Additional information about IFilters can be found in the corresponding [[wikipedia:IFilter|Wikipedia article]].

=== Rebuilding the Index ===
If MailStore Home's search function is not returning expected results it's possible that your search index has been corrupted or damaged. To rebuild MailStore Home's index, complete the following steps:

* Open ''MailStore Home''.
* Click on ''Administrative Tools''.
* Click the ''Rebuild Index'' button in the ''Search Index'' section.

== Maintenance ==
=== Free Unused Disk Space ===
MailStore Home's database will automatically grow to accommodate the amount of archived mail. If you delete messages from your database, MailStore Home's database will not shrink. If you have deleted a large number of messages and want to recover some of the disk space for use by other applications, follow these steps:

* Open ''MailStore Home''.
* Click on ''Administrative Tools''.
* Click the ''Free Unused Disk Space'' button in the ''Maintenance'' section.

=== Check Data Integrity ===
In case of a dirty shutdown of MailStore Home due to a system crash or power failure, it is recommended to run a data integrity check to ensure consistency of the archive. Follow these steps to run the integrity check:

* Open ''MailStore Home''.
* Click on ''Administrative Tools''.
* Click the ''Check Data Integrity'' button in the ''Maintenance'' section.

== Product Updates ==
=== Enable automatic update check ===
If the option ''Enable automatic update check'' has been enabled, MailStore Home will display a message on the dashboard in case a new version is available. The online check is done each time after starting MailStore Home.

=== Submission of anonymous usage data ===
If this option has been enabled, MailStore Home sends data on how the program is being used to MailStore. The data is sent once a week at most. This data allows us to better understand different usage scenarios of MailStore Server and focus our development capacities accordingly. The submitted data is collected and evaluated exclusively for this purpose.

You can display the data to be submitted by clicking on the ''Show data'' link. No personal data such as user names, passwords or email content will be submitted. The submitted data is completely anonymized and cannot be correlated to a specific customer installation. This option is disabled by default (opt-in).

[[de:Verwaltung]]
[[en:Administration]]

Administration

2021-05-10T16:08:43Z

Bmeyn: /* Install Missing IFilters */

__TOC__
[[File:Msh_admin_main.png|center]]
== E-Mails and Settings ==
This section has informational purpose only. It shows the current path to the archive and allows to open that location in Windows Explorer by clicking on ''Show in Windows Explorer''

== Search Index ==
By default MailStore Home will automatically index message bodies. If you want to index additional types of attachments to allow you to search within these attachments for content you will need to configure MailStore Home to index content within attachments. To control which attachment types are archived, follow these steps:

* Open ''MailStore Home''.
* Click on ''Administrative Tools''.
* Click on ''Change...'' in the ''Search Index'' section.
* Select the file type groups or enter a space separated list of file extensions of attachment types you would like archive in the text field below ''Other File Extensions''.
* Click on ''OK''.

MailStore Home is able to index all file types for which an IFilter is installed. When making changes to the index settings, MailStore verifies the existence of supported IFilters on the computer and notifies you about missing ones, as well as supports you with the [[#Install Missing IFilters| installation of missing IFilters]] by providing further links.

For reasons of stability and performance, MailStore Home processes the following file types directly, regardless of the IFilter drivers that are installed:

*Text files (TXT).
*HTML files (HTM and HTML).

After changing the list of indexed attachments, you must rebuild the search index to include attachment contents of already archived emails.

=== Install Missing IFilters ===
Typically, IFilters exist at least for all applications which are installed on the respective machines. If, for example, Microsoft Office 2013 is installed, the corresponding IFilter drivers for Mirosoft Office documents are installed as well.

* '''Plain Text Files (TXT, CSV)''' The IFilter responsible for these file types is shipped with Windows by default. In case this option is disabled, a registry values might be wrong. Open the registry editor and verify that the ''Default'' value of the key ''HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.csv\PersistentHandler'' is set to ''{5e941d80-bf96-11cd-b579-08002b30bfeb}'' and correct it if necessary.
* '''Portable Document Format (PDF)''' For indexing PDF attachments, install [ftp://ftp.adobe.com/pub/adobe/acrobat/win/11.x/PDFFilter64Setup.msi Adobe PDF iFilter] on 64bit operating systems, or [ftp://ftp.adobe.com/pub/adobe/reader/win/11.x/ Adobe Acrobat Reader 11] (IE or FTP client necessary for download) on 32bit operating systems.
*:'''Important Notices:'''
** Take note of the [https://www.adobe.com/devnet-docs/etk_deprecated/tools/AdminGuide/Acrobat_Reader_IFilter_configuration.pdf installation instructions] of the 64bit IFilter. Especially adding the ''bin'' folder of the IFilter installation folder to the ''PATH'' system variable increases indexing speed a lot. The ''PATH'' system variable can be adjusted as administrator via windows key + R > rundll32 sysdm.cpl,EditEnvironmentVariables
** Newer versions of Adobe Acrobat Reader do not contain an IFilter. Thus, please deactivate the automatic update function of Adobe Acrobat Reader 11.
* '''Microsoft Office (97-2003), Microsoft Office (2007 and later),''' All these file types are supported by the [https://www.microsoft.com/en-us/download/details.aspx?id=17062 Microsoft Office 2010 Filter Pack].
* '''Open Document Format (Libre Office/Open Office)''' These file types require a working installation of OpenOffice or [https://www.libreoffice.org/ LibreOffice]. Latest version tested was ''LibreOffice 5.1''.
*: '''Notice:''' Though Microsoft's Office 2010 Filter Pack registers support for Open Document Format files, indexing does not work with that IFilters.

Additional information about IFilters can be found in the corresponding [[wikipedia:IFilter|Wikipedia article]].

=== Rebuilding the Index ===
If MailStore Home's search function is not returning expected results it's possible that your search index has been corrupted or damaged. To rebuild MailStore Home's index, complete the following steps:

* Open ''MailStore Home''.
* Click on ''Administrative Tools''.
* Click the ''Rebuild Index'' button in the ''Search Index'' section.

== Maintenance ==
=== Free Unused Disk Space ===
MailStore Home's database will automatically grow to accommodate the amount of archived mail. If you delete messages from your database, MailStore Home's database will not shrink. If you have deleted a large number of messages and want to recover some of the disk space for use by other applications, follow these steps:

* Open ''MailStore Home''.
* Click on ''Administrative Tools''.
* Click the ''Free Unused Disk Space'' button in the ''Maintenance'' section.

=== Check Data Integrity ===
In case of a dirty shutdown of MailStore Home due to a system crash or power failure, it is recommended to run a data integrity check to ensure consistency of the archive. Follow these steps to run the integrity check:

* Open ''MailStore Home''.
* Click on ''Administrative Tools''.
* Click the ''Check Data Integrity'' button in the ''Maintenance'' section.

== Product Updates ==
=== Enable automatic update check ===
If the option ''Enable automatic update check'' has been enabled, MailStore Home will display a message on the dashboard in case a new version is available. The online check is done each time after starting MailStore Home.

=== Submission of anonymous usage data ===
If this option has been enabled, MailStore Home sends data on how the program is being used to MailStore. The data is sent once a week at most. This data allows us to better understand different usage scenarios of MailStore Server and focus our development capacities accordingly. The submitted data is collected and evaluated exclusively for this purpose.

You can display the data to be submitted by clicking on the ''Show data'' link. No personal data such as user names, passwords or email content will be submitted. The submitted data is completely anonymized and cannot be correlated to a specific customer installation. This option is disabled by default (opt-in).

[[de:Verwaltung]]
[[en:Administration]]