MailStore Home Help - User contributions [en]

HelpTopicIds

2025-09-30T11:17:05Z

Cstelzmann:

* accs_export - [[Exporting_Email]]
* accs_extsearch - [[Accessing_the_Archive#Search_Email]]
* accs_preview - [[Accessing_the_Archive]]
* arch_delete - [[Email_Archiving_with_MailStore_Home_Basics]]
* arch_filesystem - [[Archiving_Email]]
* arch_googlemail_installed_app - [[Archiving_Email]]
* arch_outlookcom_modern_auth - [[Archiving_Email]]
* arch_mailboxes - [[Archiving_Email#Archiving_from_IMAP.2C_POP3_or_Microsoft_Exchange_server]]
* arch_mailclients - [[Archiving_Email#Archiving_from_an_Email_Client]]
* arch_profiles - [[Archiving_Email]]
* arch_results - [[Email_Archiving_with_MailStore_Home_Basics]]
* arch_selfolders - [[Email_Archiving_with_MailStore_Home_Basics]]
* expo_googlemail_installed_app - [[Exporting_Email]]
* tech_index - [[Administration#Search_Index]]
* xchg_mailbox - [[Archiving_Email#Archiving_from_IMAP.2C_POP3_or_Microsoft_Exchange_server]]
* home_administration - [[Administration]]
* tech_passwordprotection - [[Protecting_Archive_Access]]
* upd_pre242 - [[Installation]]
* expo_mailstorecloudbulk - [[MailStore_Cloud_Help#Migration_from_MailStore_Home_to_MailStore_Cloud]]

[[de:HelpTopicIds]]
[[en:HelpTopicIds]]

MailStore Cloud Help

2025-09-30T11:16:12Z

Cstelzmann: Created page with "== Migration from MailStore Home to MailStore Cloud == For help regarding the migration from MailStore Home to MailStore Cloud, please refer to this help article in the dedica..."

== Migration from MailStore Home to MailStore Cloud ==
For help regarding the migration from MailStore Home to MailStore Cloud, please refer to this help article in the dedicated MailStore Cloud help:

[https://www.mailstore.com/en/help/mailstore-cloud/migration-from-mailstore-server-to-mailstore-cloud/ Migration from MailStore Server to MailStore Cloud]

The article refers to MailStore Server, but can also be applied to MailStore Home.

Archiving Email

2025-03-20T16:35:43Z

Cstelzmann: /* Archiving from IMAP, POP3 or Microsoft Exchange server */

MailStore Home can archive messages from a variety of sources. Each separate source of messages will be configured in MailStore Home as an archiving profile. Different profiles can contain entirely different configurations, allowing you to archive from multiple sources into one MailStore Home archive. For example, you might archive and automatically remove messages from a mailbox with a small quota while leaving messages on an account with a large quota (e.g. Gmail).

== Archiving from IMAP, POP3, Gmail or Outlook.com ==
[[File:Msh_archive_1.png|right|350px]]
MailStore Home can archive messages directly from IMAP and POP3 servers, and Microsoft Exchange servers. Many web-based mailboxes provide IMAP access, so archiving web-based mailboxes such as Gmail, Outlook.com and AOL is often possible.

IMAP accounts allow archiving of mail folders (such as the Sent folder), whereas POP3 accounts don't have folders and don't normally store sent mail on the server. In addition, POP3 requires the mail client to use the "Leave Message on Server" feature included in most popular mail clients, messages received before this switch is enabled cannot be retrieved directly from your mail server (but you may be able to archive this mail directly from your mail client).

To archive directly from a mail server, please proceed as follows:

*Open MailStore Home.
*Select the ''Archive Email'' section in the left-hand column.
*Under the ''Email Account'' section, enter your email address.
*Click on the ''Start'' button.
*Confirm your email address was entered correctly and enter your password.
[[File:Msh_archive_2.png|center|350px]]
*Click on ''OK''.

MailStore Home will attempt to determine settings automatically. If you receive a message reading ''MailStore was unable to auto-detect your '' email account settings'' enter the following information:''

[[File:Msh_archive_3.png|center|350px]]
*Your ''Server Type'' and encryption: Select either ''IMAP'', ''POP3'' or ''Microsoft Exchange Server'', based on what your provider offers.
*Enter the ''Server Name''.
*Change your ''User Name'' if necessary. '''Please Note:''' Many mail servers use your email address here.
*Click ''OK'' to complete creating the account.
*Select the Profile that you created and click ''Run'' to start archiving all available messages, or click ''Properties'' to review advanced options such as only archiving specific date ranges or specific IMAP folders.

== Archiving from an Email Client ==
MailStore Home can archive messages already stored in local mail clients such as Microsoft Outlook, Windows Mail, Windows Live Mail, Mozilla Thunderbird and Mozilla SeaMonkey.

== Archive from Microsoft Outlook, Windows Mail or Windows Live Mail ==
* Open MailStore Home.
* Select the ''Archive Email'' section in the left-hand column.
* Pick the link for the ''Email Client'' that you're using.
* MailStore Home will add a profile, click ''OK'' to confirm.
* Under Saved Profiles, click the profile that you just added.
* Click the ''Properties'' button.
* Choose the ''Identity'' (for supported mail clients).
* Choose the folders you wish to archive from and set other options as applicable (different options are available depending on the email client you're using).
* Click ''Finish''.
* Click the ''Run'' button to start archiving mail from the configured client.

'''Please Note:''' Archiving from Outlook 2010 32-bit is not supported on 64-bit platforms

=== Archive from Mozilla Thunderbird or Mozilla SeaMonkey ===
* Open MailStore Home.
* Select the ''Archive Email'' section in the left-hand column.
* Pick the link for the ''Email Client'' that you're using.
* Choose the ''Profile''.
* Choose the folder(s) you wish to archive from and set other options to your preference.
* Click ''Finish''.
* Click the ''Run'' button to start archiving mail from the configured client.

== Starting an Archiving Profile ==
Once you have created your archive profile, you need to tell MailStore Home to run a particular archiving profile when you want messages to be archived.

There are two ways to tell MailStore Home to archive messages, you can run an archiving profile from within MailStore Home or you can create a shortcut (desktop or start menu icon) to start an archiving profile.

=== Starting an Archiving Profile from within MailStore Home ===
* Open MailStore Home.
* Select the ''Archive Email'' section in the left-hand column.
* Select the profile you want to run.
* Click ''Run''.

MailStore Home will show a progress dialog as the archiving process runs.

=== Creating a shortcut to run an Archiving Profile ===
* Open MailStore Home.
* Select the ''Archive Email'' section in the left-hand column.
* Select the profile you want to run.
* Click the ''Create Shortcut on Desktop'' button.

MailStore Home will create a link on your desktop. When you launch MailStore Home using this link, MailStore Home will start archiving from the selected archiving profile immediately.

[[de:E-Mails_archivieren]]
[[en:Archiving Email]]

HelpTopicIds

2025-03-20T16:34:05Z

Cstelzmann:

Installation

2023-02-07T12:45:07Z

Cstelzmann: /* System Requirements */

MailStore Home can be installed in a few easy steps; The only decision you need to make before starting the installation is whether to install on your computer, or to install a portable version of MailStore Home.

If you choose to ''Install on this computer'', MailStore Home will be automatically installed on to your local computer under the local Program Files directory and your data will be stored under your local Documents directory. If you choose to ''Install portable version...'', you'll be prompted for a location to install MailStore Home, MailStore Homewill store it's program files and data directory together.

The portable installation of MailStore Home is intended to be installed on a portable drive such as a USB flash drive or removeable hard drive, and can be run from any compatible Windows based computer, allowing you to take your data with you simply by moving the removeable drive from computer to computer without having to install MailStore Home on each computer.

'''Please note:'''
* If you are considering a portable install, is critical that you do not attempt to install the ''portable version'' into your local Program Files directory as this will cause a conflict with Windows' security settings.
* Make sure the archive directory is excluded from real-time scanning of your anti-virus software.
* Never synchronize your archive directory with tools like DropBox.
* Do not use instant or non-stop backup tools to create automatic backups of your archive directory.
* Information about backup and restore are available at [[Backup and Restore]].

== System Requirements ==
* Microsoft Windows 10
* Microsoft Windows 11
* [http://www.mailstore.com/?netfx48 Microsoft .NET Framework Version 4.8] or higher
* ''Optional:'' IFilter packages for indexing attachment contents

== Installation Steps ==
[[File:Installation_02.png|right|350px]]
* Download the latest version of MailStore Home and launch the [http://www.mailstore.com/en/mailstore-home-email-archiving.aspx MailStoreHomeSetup execuable file].
* Review and ''Accept'' the licence agreement.
* Choose whether to install MailStore Home on the local computer, or to install a portable version.
* Click ''Install''.
* If you are installing the portable version, you will be prompted to select a directory at this stage.
* Click ''Finish''.

MailStore Home will be started automatically when the installer finishes.
 

== Configure Data Transmission ==
After starting a new version of MailStore Home for the first time the ''Configure Data Transmission'' dialog appears.
[[File:Telemetry_001_en.png|right|350px]]

If the option ''Enable automatic update check'' has been enabled, MailStore Home will display a message on the dashboard in case a new version is available. The online check is done each time after starting MailStore Home.

If the option ''Submission of anonymous usage data'' has been enabled, MailStore Home sends data on how the program is being used to MailStore. The data is sent once a week at most. This data allows us to better understand different usage scenarios of MailStore Server and focus our development capacities accordingly. The submitted data is collected and evaluated exclusively for this purpose.

No personal data such as user names, passwords or email content will be submitted. The submitted data is completely anonymized and cannot be correlated to a specific customer installation.

The data submission can be changed in [[Administration]] at any time and is disabled by default.

== Personalize MailStore Home ==
Click ''Enter Your Name Here'' in the banner of the dashboard to enter your name.

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[[en:Installation]]

Administration

2021-05-11T11:32:21Z

Cstelzmann: /* Install Missing IFilters */

__TOC__
[[File:Msh_admin_main.png|center]]
== E-Mails and Settings ==
This section has informational purpose only. It shows the current path to the archive and allows to open that location in Windows Explorer by clicking on ''Show in Windows Explorer''

== Search Index ==
By default MailStore Home will automatically index message bodies. If you want to index additional types of attachments to allow you to search within these attachments for content you will need to configure MailStore Home to index content within attachments. To control which attachment types are archived, follow these steps:

* Open ''MailStore Home''.
* Click on ''Administrative Tools''.
* Click on ''Change...'' in the ''Search Index'' section.
* Select the file type groups or enter a space separated list of file extensions of attachment types you would like archive in the text field below ''Other File Extensions''.
* Click on ''OK''.

MailStore Home is able to index all file types for which an IFilter is installed. When making changes to the index settings, MailStore verifies the existence of supported IFilters on the computer and notifies you about missing ones, as well as supports you with the [[#Install Missing IFilters| installation of missing IFilters]] by providing further links.

For reasons of stability and performance, MailStore Home processes the following file types directly, regardless of the IFilter drivers that are installed:

*Text files (TXT).
*HTML files (HTM and HTML).

After changing the list of indexed attachments, you must rebuild the search index to include attachment contents of already archived emails.

=== Install Missing IFilters ===
Typically, IFilters exist at least for all applications which are installed on the respective machines. If, for example, Microsoft Office 2013 is installed, the corresponding IFilter drivers for Mirosoft Office documents are installed as well.

* '''Plain Text Files (TXT, CSV)''' The IFilter responsible for these file types is shipped with Windows by default. In case this option is disabled, a registry values might be wrong. Open the registry editor and verify that the ''Default'' value of the key ''HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.csv\PersistentHandler'' is set to ''{5e941d80-bf96-11cd-b579-08002b30bfeb}'' and correct it if necessary.
* '''Portable Document Format (PDF)''' For indexing PDF attachments, install [ftp://ftp.adobe.com/pub/adobe/acrobat/win/11.x/PDFFilter64Setup.msi Adobe PDF iFilter] on 64bit operating systems, or [ftp://ftp.adobe.com/pub/adobe/reader/win/11.x/11.0.10/en_US/AdbeRdr11010_en_US.exe Adobe Acrobat Reader 11] on 32bit operating systems (Internet Explorer or FTP client necessary for download).
*:'''Important Notices:'''
** Take note of the [https://www.adobe.com/devnet-docs/etk_deprecated/tools/AdminGuide/Acrobat_Reader_IFilter_configuration.pdf installation instructions] of the 64bit IFilter. Especially adding the ''bin'' folder of the IFilter installation folder to the ''PATH'' system variable increases indexing speed a lot. The ''PATH'' system variable can be adjusted as administrator via windows key + R > rundll32 sysdm.cpl,EditEnvironmentVariables
** Newer versions of Adobe Acrobat Reader do not contain an IFilter. Thus, please deactivate the automatic update function of Adobe Acrobat Reader 11.
* '''Microsoft Office (97-2003), Microsoft Office (2007 and later),''' All these file types are supported by the [https://www.microsoft.com/en-us/download/details.aspx?id=17062 Microsoft Office 2010 Filter Pack].
* '''Open Document Format (Libre Office/Open Office)''' These file types require a working installation of OpenOffice or [https://www.libreoffice.org/ LibreOffice]. Latest version tested was ''LibreOffice 5.1''.
*: '''Notice:''' Though Microsoft's Office 2010 Filter Pack registers support for Open Document Format files, indexing does not work with that IFilters.

Additional information about IFilters can be found in the corresponding [[wikipedia:IFilter|Wikipedia article]].

=== Rebuilding the Index ===
If MailStore Home's search function is not returning expected results it's possible that your search index has been corrupted or damaged. To rebuild MailStore Home's index, complete the following steps:

* Open ''MailStore Home''.
* Click on ''Administrative Tools''.
* Click the ''Rebuild Index'' button in the ''Search Index'' section.

== Maintenance ==
=== Free Unused Disk Space ===
MailStore Home's database will automatically grow to accommodate the amount of archived mail. If you delete messages from your database, MailStore Home's database will not shrink. If you have deleted a large number of messages and want to recover some of the disk space for use by other applications, follow these steps:

* Open ''MailStore Home''.
* Click on ''Administrative Tools''.
* Click the ''Free Unused Disk Space'' button in the ''Maintenance'' section.

=== Check Data Integrity ===
In case of a dirty shutdown of MailStore Home due to a system crash or power failure, it is recommended to run a data integrity check to ensure consistency of the archive. Follow these steps to run the integrity check:

* Open ''MailStore Home''.
* Click on ''Administrative Tools''.
* Click the ''Check Data Integrity'' button in the ''Maintenance'' section.

== Product Updates ==
=== Enable automatic update check ===
If the option ''Enable automatic update check'' has been enabled, MailStore Home will display a message on the dashboard in case a new version is available. The online check is done each time after starting MailStore Home.

=== Submission of anonymous usage data ===
If this option has been enabled, MailStore Home sends data on how the program is being used to MailStore. The data is sent once a week at most. This data allows us to better understand different usage scenarios of MailStore Server and focus our development capacities accordingly. The submitted data is collected and evaluated exclusively for this purpose.

You can display the data to be submitted by clicking on the ''Show data'' link. No personal data such as user names, passwords or email content will be submitted. The submitted data is completely anonymized and cannot be correlated to a specific customer installation. This option is disabled by default (opt-in).

[[de:Verwaltung]]
[[en:Administration]]