MailStore Home Help - User contributions [en]

Installation

2014-09-09T09:56:17Z

Dbeasley:

MailStore Home can be installed in a few easy steps; The only decision you need to make before starting the installation is whether to install on your computer, or to install a portable version of MailStore Home.

If you choose to ''Install on this computer'', MailStore Home will be automatically installed on to your local computer under the local Program Files directory and your data will be stored under your local Documents directory. If you choose to ''Install portable version...'', you'll be prompted for a location to install MailStore Home, MailStore Homewill store it's program files and data directory together.

The portable installation of MailStore Home is intended to be installed on a portable drive such as a USB flash drive or removeable hard drive, and can be run from any compatible Windows based computer, allowing you to take your data with you simply by moving the removeable drive from computer to computer without having to install MailStore Home on each computer.

'''Please note:'''
* If you are considering a portable install, is critical that you do not attempt to install the ''portable version'' into your local Program Files directory as this will cause a conflict with Windows' security settings.
* Make sure the archive directory is excluded from real-time scanning of your anti-virus software.
* Never synchronize your archive directory with tools like DropBox.
* Do not use instant or non-stop backup tools to create automatic backups of your archive directory.
* Information about backup and restore are available at [[Backup and Restore]].

== System Requirements ==
* Microsoft Windows XP Service Pack 3.
* Microsoft Windows Vista.
* Microsoft Windows 7.
* Microsoft Windows 8.

Microsoft .NET Framework Version 2.0 SP1 or [http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=22 Microsoft .NET Framework Version 3.5 SP1] is also required.

== Installation Steps ==
[[File:Msh_install_1.png|right|350px]]
* Download the latest version of MailStore Home and launch the [http://www.mailstore.com/en/mailstore-home-email-archiving.aspx MailStoreHomeSetup execuable file].
* Review and ''Accept'' the licence agreement.
* Choose whether to install MailStore Home on the local computer, or to install a portable version.
* Click ''Install''.
* If you are installing the portable version, you will be prompted to select a directory at this stage.
* Click ''Finish''.

MailStore Home will be started automatically when the installer finishes.
 

== Personalize MailStore Home ==
[[File:Msh_personalize.png|right|350px]]These steps are optional, but will allow you to personalize MailStore Home.

* Click ''Enter Your Name Here'' to enter your name.
* Click on the logo to replace the default logo with your own picture.
 

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[[en:Installation]]

File:Msh personalize.png

2014-09-09T09:25:49Z

Dbeasley:

File:Msh install 1.png

2014-09-09T09:25:40Z

Dbeasley:

User:Dbeasley

2014-09-09T09:19:32Z

Dbeasley: Created page with "__NOTOC__ {{DISPLAYTITLE:MailStore Home Help}} {| width="100%" cellspacing="3" cellpadding="4"| | valign="top" width="100%" colspan="2" | == Email Archiving with MailStore Hom..."

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== Email Archiving with MailStore Home ==

This guide provides basic information about the installation and use of our free for home users e-mail archiving MailStore Home. It also tells you how you can take more help from our support community to complete.

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== Manual ==
* [[Installation|Installation]]
* [[Archiving Email|Archiving Email]]
* [[Accessing the Archive|Accessing the Archive]]
* [[Exporting Email|Exporting Email]]
* [[Backup and Restore|Backup and Restore]]
* [[Administration|Administration]]
| valign="top" width="50%"|

== Further Assistance ==

Please visit our [http://getsatisfaction.com/email_archiving_software customer support community] and feel free to ask questions, offer suggestions, and help others with their questions. Technical support does monitor the customer support community and will attempt to assist with questions and provide support.

You can also contact us via our [http://www.facebook.com/pages/MailStore-International/113668095332349?v=app_227698805184 Customer Support Community inside Facebook].
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== Links ==
* [http://www.mailstore.com/en/downloads.aspx Download MailStore Home]
* [http://getsatisfaction.com/email_archiving_software Customer Support Community]
* [http://www.facebook.com/pages/MailStore-International/113668095332349?v=app_227698805184 Customer Support Community inside Facebook]

[[de:MailStore Home Hilfe:Handbuch]]
[[en:MailStore Home Help:Manual]]

File:Msh admin main.png

2014-09-09T08:52:47Z

Dbeasley:

File:Msh admin backup.png

2014-09-09T08:52:05Z

Dbeasley:

File:Msh archive 3.png

2014-09-09T08:48:03Z

Dbeasley:

File:Msh archive 2.png

2014-09-09T08:47:14Z

Dbeasley:

File:Msh archive 1.png

2014-09-09T08:46:05Z

Dbeasley:

Administration

2014-09-09T08:43:09Z

Dbeasley: Created page with "center == Free Unused Disk Space == MailStore Home's database will automatically grow to accommodate the amount of archived mail. If you delete mes..."

[[File:Msh_admin_main.png|center]]
== Free Unused Disk Space ==
MailStore Home's database will automatically grow to accommodate the amount of archived mail. If you delete messages from your database, MailStore Home's database will not shrink. If you have deleted a large number of messages and want to recover some of the disk space for use by other applications, follow these steps:

* Open ''MailStore Home''.
* Click on ''Administrative Tools''.
* Look for the ''Free Unused Disk Space'' section.
* Click the ''Free Unused Disk Space'' button.

== Search Index ==
If MailStore Home's search function is not returning expected results it's possible that your search index has been corrupted or damaged. To rebuild MailStore Home's index, complete the following steps:
* Open ''MailStore Home''.
* Click on ''Administrative Tools''.
* Look for the ''Search Index'' section.
* Click the ''Rebuild Index'' button.

== Searching Attachment Contents ==
My default MailStore Home will automatically archive message bodies and text attachments; if you want to index additional types of attachments to allow you to search within these attachments for content you will need to configure MailStore Home to archive content within attachments.

To control which attachment types are archived, follow these steps:

* Open ''MailStore Home''.
* Click on ''Administrative Tools''.
* Look for the ''Searching Attachment Contents'' section.
* Add a space separated list of attachment types you would like archived. For example, you could enter '''doc docx xls xlsx pdf'''.

MailStore Home can index all file types for which a IFilter driver is installed. Typically, IFilters exist at least for all applications which are installed on the respective machines.

If, for example, Microsoft Office 2007 is installed, the corresponding IFilter drivers for Mirosoft Office documents are installed as well. IFilter drivers can also be installed independently from their applications. To learn more, please enter IFilter into any search engine.

For reasons of stability and performance, MailStore Home processes the following file types directly, regardless of the IFilter drivers that are installed:

*Text files (TXT).
*HTML files (HTM and HTML).
*PDF files (PDF).

After changing the list of indexed attachments, you must rebuild the search index

[[de:Verwaltung]]
[[en:Administration]]

Backup and Restore

2014-09-09T08:41:16Z

Dbeasley: Created page with "As with all applications that contain important data, you should create regular backups of MailStore Home to protect your data. Learn how to backup your data and how to restor..."

As with all applications that contain important data, you should create regular backups of MailStore Home to protect your data. Learn how to backup your data and how to restore your data.

MailStore Home data can be restored to the same computer or a different computer as needed.

== Creating a Backup ==
To find and backup your MailStore Home data directory:

[[File:Msh_admin_backup.png|right|350px]]
* Start ''MailStore Home''.
* Click on the ''Administrative Tools'' item.
* Find the ''Emails and Settings'' section at the top.
* Click the ''Show in Windows Explorer'' button.*:
* Close ''MailStore Home''.
* Create a copy of the files in a safe location such as an USB stick, network drive, or with your favorite backup software.

This process can be done manually, as described above, or you can use the ''Backup to HDD or USB'' option in MailStore Home's ''Start Page'' to create a backup upon request.

== Restoring From a Backup ==
In order to restore your archive from a backup, follow these steps:
* Close ''MailStore Home''.
* Copy the backup to a location on your hard disk. Note that you cannot place MailStore Home data files under C:\Program Files\ or C:\Program Files (x86)\ due to Windows security configuration.
* Click the ''Start menu''.
* Navigate to ''Programs''.
* Open ''MailStore Home''.
* Launch the ''MailStore Home - Select Data Directory'' Start Menu item.
* Click ''Choose Archive...''.
* Select the directory containing the restored archive files.
* Click ''OK''.

[[de:Datensicherung und Wiederherstellung]]
[[en:Backup and Restore]]

Exporting Email

2014-09-09T08:39:37Z

Dbeasley: Created page with "__NOTOC__ Messages archived into MailStore Home can be exported out again in order to access them in your favorite mail client. You can export messages via a number of differ..."

__NOTOC__
Messages archived into MailStore Home can be exported out again in order to access them in your favorite mail client.

You can export messages via a number of different methods, each described below.

Setting up message exporting is similar to setting up archive profiles in that you will have to tell MailStore Home where to save messages, and you will have to choose what messages to export.

Note that you can export from a previously created Saved ''Search Folder'', so if you want to export very specific messages, first create a ''Search Folder'' then creating an Export Email profile to export those messages to the appropriate destination.

== Exchange Mailbox and IMAP Mailbox ==

These options will allow you to export messages to an Exchange mail server or an IMAP mail server respectively. MailStore Home will create a folder structure on the server and export messages into the MailStore Home folder structure.

Note that after exporting messages, you may need to refresh the folder list in your mail client, or you may need to subscribe to the newly created folders. Please refer to your mail client's documentation for specific instructions on how to see the new folders.

== Email Address via SMTP ==

This feature will allow you to send archived messages (via SMTP) to an email address. This is essentially like forwarding archived messages from your mail client, and is the only way of restoring messages to a POP3 server.

== Email Clients ==

MailStore Home can export messages into several types of mail clients. Note that you must already have the appropriate mail client installed and configured before starting the export process.

== Directory (File System) ==
This feature will export archived messages to a directory on your computer. You can export messages into EML files which can be read by many mail clients and even some mail servers, or you can export into Microsoft Outlook MSG files for use with Microsoft Outlook.

[[de:E-Mails exportieren]]
[[en:Exporting Email]]

Accessing the Archive

2014-09-09T08:37:34Z

Dbeasley: Created page with "There are several ways to access emails which are archived within MailStore Home, you can navigate the folder structure starting with ''My Archive'' or you can ''Search'' usin..."

There are several ways to access emails which are archived within MailStore Home, you can navigate the folder structure starting with ''My Archive'' or you can ''Search'' using one of the methods described below.

== Quick Search ==

[[File:Msh_search_quick.png|right]]To quickly search the entire archive at once, use MailStore Home's ''Quick Search Archive'' feature. The search box can be found at the top of the ''Archive'' column (above the ''Start Page'')

To use the ''Quick Search Archive'' feature, simply enter your search terms and click the ''Search'' button (or press Enter), MailStore Home will return results from all folders.

== Search Email ==

MailStore Home also allows you to add more criteria when searching. For example, you might want to only search messages from a specific email address, or within a certain date range.

For more control over MailStore Home's search functionality, navigate to ''Search Email'' in the left hand column, choose the appropriate criteria and click ''Search''

== Saved Searches ==

[[File:Msh_search_saved.png|right]]MailStore Home allows you to save a search you have performed for future reference. The archive is searched each time you access a saved search, allowing you to quickly find all message matching a particular criteria.

To create a search that can be saved for later use, navigate to ''Search Email'' in the left hand column, choose the appropriate criteria and click ''Create Search Folder'' and enter a name for the saved search (e.g. ''Mail from mom''.)

The saved search will be added under the ''Search Email'' section and it can be accessed at any time.

[[de:Zugriff auf das Archiv]]
[[en:Accessing the Archive]]