MailStore Home Help - User contributions [en]

Accessing the Archive

2025-11-21T15:43:56Z

Ltalaschus: /* Searching by Message ID */

__NOTOC__

There are several ways to access emails which are archived within MailStore Home, you can navigate the folder structure starting with ''My Archive'' or you can ''Search'' using one of the methods described below.

== Quick Search ==

[[File:Msh_search_quick.png|right]]Use MailStore Home's ''Quick Search Archive'' feature to quickly search the entire archive at once. The search box can be found at the top of the ''Archive'' column (above the ''Start Page'').

To use the ''Quick Search Archive'' feature, simply enter your search terms and click the ''Search'' button (or press Enter). MailStore Home will return results from all folders.

=== Searching for Word Fragments ===
To display all emails containing a word with a particular fragment, use the wildcard character (*). For example:

auto*

will return ''auto'', ''automatic'', ''automobile'' etc.

*example.com

will return all email addresses and domains of ''example.com''.

=== Searching for Words with unknown letters ===
To view all emails containing a word where you do not know how to spell it correctly, you can use the question mark (?). For example

Me?er

would locate Meier and Meyer, but not Maier.

The question mark (?) cannot be used at the beginning of a word or at the end of a word, use the wildcard character (*) instead.

=== Searching for Phrases ===

To search for words appearing consecutively and in a specific order, use quotation marks (""). For example:

"Microsoft Windows"

will return the text ''Microsoft Windows'' but not ''Microsoft Works'' or ''Windows 95''.

=== Narrowing by Fields ===
A search for keywords or phrases can be limited to specific fields. For example:

subject:News only in ''Subject''
from:john@mailstore.com only in ''From''
to:michael@mailstore.com only in ''To''
cc:lisa@mailstore.com only in ''Cc''
bcc:customers@mailstore.com only in ''Bcc''
bcontent:billing only in Body of message
acontent:billing only in Attachments of message

=== Searching for Alternatives ===
Use square brackets [] to search for alternative words. Example:
[Support Request Form]

finds emails that contain the word ''support'' or the word ''request'' or the word ''form'' or any combination of these.

[from:info@example.com subject:important "very important"]
finds emails that come from ''info@example.com'' or have the word ''important'' in the subject or contain the phrase ''very important'' anywhere in the email.

=== Excluding Words ===

To narrow a search, you may want to specify words which must not be present in the emails. To exclude words from the search results, prepend the word with the minus character (-). For example:

ZDNet -download-tip

returns all emails from ''ZDNet'' which do not contain ''download-tip''.

ZDNet -download-tip -"free gift"

returns all emails from ''ZDNet'' which do not contain ''download-tip'' and do not contain the phrase ''free gift''.

Exclusions cannot be used in alternatives, so

[Microsoft Windows -Powerpoint]

is not valid, but
[Microsoft Windows] -Powerpoint
is valid and will find emails that contain ''Microsoft'' or ''Windows'' but not the word ''Powerpoint''.

Valid is also
-[Microsoft Windows Powerpoint]
which returns all emails that do not contain any of the words ''Microsoft'', ''Windows'' or ''Powerpoint''.

=== Combining Search Options ===

Any of the search options described above can be combined. For example:

ZDNET -"Daily Update"

returns all emails from ZDNet which do not contain the consecutive words ''Daily Update''.

from:ZDNET bcontent:MailStore
return all emails from ZDNET which have ''MailStore'' somewhere in their message body.

from:billing@example.com acontent:bill
return all emails from ''billing@example.com'' which have ''bill'' in any attachment.

to:recruiting@example.com -sales
return all emails to ''recruiting@example.com'' which do not have sales in any part of the email.

from:billing@example.com to:myaddress@company.tld acontent:bill -subject:admonition
return all message from ''billing@example.com'' to ''myaddress@company.tld'' which have ''bill'' in any attachment but do not have ''admonition'' in the subject.

=== Searching by Message ID ===

Users are able to search for messages by message id. This helps to validate whether a specific mail has been archived successfully.
The syntax is ''messageid:value'' or ''messageid:<value>''. There must not be any whitespace in between.

messageid:abcd1234@example.com
return all emails with the message id ''abcd1234@example.com''.

== Search Email ==

MailStore Home also allows you to add more criteria when searching. For example, you might want to only search messages from a specific email address or within a certain date range.

For more control over MailStore Home's search functionality, navigate to ''Search Email'' in the left hand column, choose the appropriate criteria and click ''Search''.

==== Search Criteria under "Search" ====
Enter a keyword or phrase into the text field and specify where MailStore is to conduct the search. The following options are available:

*'''Subject''' - The subject line of the email is searched.
*'''Sender/Recipient''' - The fields "From", "To", "Cc", and "Bcc" are searched.
*'''Message body''' - The text-only or HTML sections of the email are searched (depending on availability).
*'''Attachments File Names''' - The file names of the email attachments are searched.
*'''Attachment Contents''' - The contents of the email attachments are searched. If and to what extent attachments can be searched depends on the indexing options specified (under ''Administrative Tools'').

All options described in section Quick Search, such as phrases and wildcards, are available in the textfield ''Search for'' as well.

==== Search Criteria under "General" ====
Under ''General'', the following options are available:

*'''Folder''' - The folder to be searched by MailStore can be selected here. By default, all folders readable by the current user are selected. By clicking the button next to the text field, folders can also be selected using the folder structure.
*'''Include subfolder''' - If selected, MailStore not only searches the selected folder (e.g. ''Inbox''), but all subfolders created therein (e.g. ''Inbox / Projects 2017 / Profit Optimization'') as well.
*'''From''' - Any keywords or email addresses entered here are searched for within the email's sender field only.
*'''To/Cc/Bcc''' - Any keywords or email addresses entered here are searched for within the email's recipient fields only.
*'''Date''' - The time frame the search is to cover can be selected here. Either a predefined range, such as ''Yesterday'' or ''This year'', can be selected or, by choosing ''Custom'', a specific period can be specified manually. In this case, the start and end dates will be included.
*'''Archiving Date''' - The archiving time frame the search is to cover can be selected here. Either a predefined range, such as ''Yesterday'' or ''This year'', can be selected or, by choosing ''Custom'', a specific period can be specified manually. In this case, the start and end dates will be included.

All options described in section Quick Search, such as phrases and wildcards, are available in the fields ''From'' and ''To/Cc/Bcc'' as well.

==== Search Criteria under "Advanced" ====
Under ''Advanced'', the following options are available:

* '''Messages with/without attachments''' - By default, all messages are searched, regardless of whether or not they have any file attachments. Clear one of the check boxes to remove certain emails, such as those without attachments, from the results.
*: '''Important:''' These searches can be imprecise at times because items like background pictures could be regarded as attachments.
* '''Size''' - By default, all messages are searched regardless of their size. Use the appropriate fields provided to limit the search according to the size of the emails, e.g. at least ''5 MB'' or between ''400 and 600 KB''.
* '''Priority''' - Emails are searched according to the priority level of the email as assigned by the sender. When choosing ''Low'', all emails with a priority level lower than ''Normal'' are returned, when choosing High, all emails with a priority level higher than ''Normal'' are returned. Emails not containing any information regarding priority are assumed to have a priority level of ''Normal''.

== Saved Searches ==

[[File:Msh_search_saved.png|right]]MailStore Home allows you to save a search you have performed for future reference. The archive is searched each time you access a saved search, allowing you to quickly find all message matching a particular criteria.

To create a search that can be saved for later use, navigate to ''Search Email'' in the left hand column, choose the appropriate criteria and click ''Create Search Folder'' and enter a name for the saved search (e.g. ''Mail from mom''.)

The saved search will be added under the ''Search Email'' section and it can be accessed at any time.

Through the context menu you can view the search criteria of a search folder (''New Search Query'') and rename or delete it.
[[de:Zugriff auf das Archiv]]
[[en:Accessing the Archive]]

Accessing the Archive

2025-11-21T15:42:58Z

Ltalaschus: /* Combining Search Options */

__NOTOC__

There are several ways to access emails which are archived within MailStore Home, you can navigate the folder structure starting with ''My Archive'' or you can ''Search'' using one of the methods described below.

== Quick Search ==

[[File:Msh_search_quick.png|right]]Use MailStore Home's ''Quick Search Archive'' feature to quickly search the entire archive at once. The search box can be found at the top of the ''Archive'' column (above the ''Start Page'').

To use the ''Quick Search Archive'' feature, simply enter your search terms and click the ''Search'' button (or press Enter). MailStore Home will return results from all folders.

=== Searching for Word Fragments ===
To display all emails containing a word with a particular fragment, use the wildcard character (*). For example:

auto*

will return ''auto'', ''automatic'', ''automobile'' etc.

*example.com

will return all email addresses and domains of ''example.com''.

=== Searching for Words with unknown letters ===
To view all emails containing a word where you do not know how to spell it correctly, you can use the question mark (?). For example

Me?er

would locate Meier and Meyer, but not Maier.

The question mark (?) cannot be used at the beginning of a word or at the end of a word, use the wildcard character (*) instead.

=== Searching for Phrases ===

To search for words appearing consecutively and in a specific order, use quotation marks (""). For example:

"Microsoft Windows"

will return the text ''Microsoft Windows'' but not ''Microsoft Works'' or ''Windows 95''.

=== Narrowing by Fields ===
A search for keywords or phrases can be limited to specific fields. For example:

subject:News only in ''Subject''
from:john@mailstore.com only in ''From''
to:michael@mailstore.com only in ''To''
cc:lisa@mailstore.com only in ''Cc''
bcc:customers@mailstore.com only in ''Bcc''
bcontent:billing only in Body of message
acontent:billing only in Attachments of message

=== Searching for Alternatives ===
Use square brackets [] to search for alternative words. Example:
[Support Request Form]

finds emails that contain the word ''support'' or the word ''request'' or the word ''form'' or any combination of these.

[from:info@example.com subject:important "very important"]
finds emails that come from ''info@example.com'' or have the word ''important'' in the subject or contain the phrase ''very important'' anywhere in the email.

=== Excluding Words ===

To narrow a search, you may want to specify words which must not be present in the emails. To exclude words from the search results, prepend the word with the minus character (-). For example:

ZDNet -download-tip

returns all emails from ''ZDNet'' which do not contain ''download-tip''.

ZDNet -download-tip -"free gift"

returns all emails from ''ZDNet'' which do not contain ''download-tip'' and do not contain the phrase ''free gift''.

Exclusions cannot be used in alternatives, so

[Microsoft Windows -Powerpoint]

is not valid, but
[Microsoft Windows] -Powerpoint
is valid and will find emails that contain ''Microsoft'' or ''Windows'' but not the word ''Powerpoint''.

Valid is also
-[Microsoft Windows Powerpoint]
which returns all emails that do not contain any of the words ''Microsoft'', ''Windows'' or ''Powerpoint''.

=== Combining Search Options ===

Any of the search options described above can be combined. For example:

ZDNET -"Daily Update"

returns all emails from ZDNet which do not contain the consecutive words ''Daily Update''.

from:ZDNET bcontent:MailStore
return all emails from ZDNET which have ''MailStore'' somewhere in their message body.

from:billing@example.com acontent:bill
return all emails from ''billing@example.com'' which have ''bill'' in any attachment.

to:recruiting@example.com -sales
return all emails to ''recruiting@example.com'' which do not have sales in any part of the email.

from:billing@example.com to:myaddress@company.tld acontent:bill -subject:admonition
return all message from ''billing@example.com'' to ''myaddress@company.tld'' which have ''bill'' in any attachment but do not have ''admonition'' in the subject.

=== Searching by Message ID ===

Users are able to search for messages by message id. This helps to validate whether a specific mail has been archived successfully.
The syntax is ''messageid:value'' or ''messageid:<value>''. There must not be any whitespace in between.

== Search Email ==

MailStore Home also allows you to add more criteria when searching. For example, you might want to only search messages from a specific email address or within a certain date range.

For more control over MailStore Home's search functionality, navigate to ''Search Email'' in the left hand column, choose the appropriate criteria and click ''Search''.

==== Search Criteria under "Search" ====
Enter a keyword or phrase into the text field and specify where MailStore is to conduct the search. The following options are available:

*'''Subject''' - The subject line of the email is searched.
*'''Sender/Recipient''' - The fields "From", "To", "Cc", and "Bcc" are searched.
*'''Message body''' - The text-only or HTML sections of the email are searched (depending on availability).
*'''Attachments File Names''' - The file names of the email attachments are searched.
*'''Attachment Contents''' - The contents of the email attachments are searched. If and to what extent attachments can be searched depends on the indexing options specified (under ''Administrative Tools'').

All options described in section Quick Search, such as phrases and wildcards, are available in the textfield ''Search for'' as well.

==== Search Criteria under "General" ====
Under ''General'', the following options are available:

*'''Folder''' - The folder to be searched by MailStore can be selected here. By default, all folders readable by the current user are selected. By clicking the button next to the text field, folders can also be selected using the folder structure.
*'''Include subfolder''' - If selected, MailStore not only searches the selected folder (e.g. ''Inbox''), but all subfolders created therein (e.g. ''Inbox / Projects 2017 / Profit Optimization'') as well.
*'''From''' - Any keywords or email addresses entered here are searched for within the email's sender field only.
*'''To/Cc/Bcc''' - Any keywords or email addresses entered here are searched for within the email's recipient fields only.
*'''Date''' - The time frame the search is to cover can be selected here. Either a predefined range, such as ''Yesterday'' or ''This year'', can be selected or, by choosing ''Custom'', a specific period can be specified manually. In this case, the start and end dates will be included.
*'''Archiving Date''' - The archiving time frame the search is to cover can be selected here. Either a predefined range, such as ''Yesterday'' or ''This year'', can be selected or, by choosing ''Custom'', a specific period can be specified manually. In this case, the start and end dates will be included.

All options described in section Quick Search, such as phrases and wildcards, are available in the fields ''From'' and ''To/Cc/Bcc'' as well.

==== Search Criteria under "Advanced" ====
Under ''Advanced'', the following options are available:

* '''Messages with/without attachments''' - By default, all messages are searched, regardless of whether or not they have any file attachments. Clear one of the check boxes to remove certain emails, such as those without attachments, from the results.
*: '''Important:''' These searches can be imprecise at times because items like background pictures could be regarded as attachments.
* '''Size''' - By default, all messages are searched regardless of their size. Use the appropriate fields provided to limit the search according to the size of the emails, e.g. at least ''5 MB'' or between ''400 and 600 KB''.
* '''Priority''' - Emails are searched according to the priority level of the email as assigned by the sender. When choosing ''Low'', all emails with a priority level lower than ''Normal'' are returned, when choosing High, all emails with a priority level higher than ''Normal'' are returned. Emails not containing any information regarding priority are assumed to have a priority level of ''Normal''.

== Saved Searches ==

[[File:Msh_search_saved.png|right]]MailStore Home allows you to save a search you have performed for future reference. The archive is searched each time you access a saved search, allowing you to quickly find all message matching a particular criteria.

To create a search that can be saved for later use, navigate to ''Search Email'' in the left hand column, choose the appropriate criteria and click ''Create Search Folder'' and enter a name for the saved search (e.g. ''Mail from mom''.)

The saved search will be added under the ''Search Email'' section and it can be accessed at any time.

Through the context menu you can view the search criteria of a search folder (''New Search Query'') and rename or delete it.
[[de:Zugriff auf das Archiv]]
[[en:Accessing the Archive]]

Accessing the Archive

2025-11-21T15:36:28Z

Ltalaschus: /* Excluding Words */

__NOTOC__

There are several ways to access emails which are archived within MailStore Home, you can navigate the folder structure starting with ''My Archive'' or you can ''Search'' using one of the methods described below.

== Quick Search ==

[[File:Msh_search_quick.png|right]]Use MailStore Home's ''Quick Search Archive'' feature to quickly search the entire archive at once. The search box can be found at the top of the ''Archive'' column (above the ''Start Page'').

To use the ''Quick Search Archive'' feature, simply enter your search terms and click the ''Search'' button (or press Enter). MailStore Home will return results from all folders.

=== Searching for Word Fragments ===
To display all emails containing a word with a particular fragment, use the wildcard character (*). For example:

auto*

will return ''auto'', ''automatic'', ''automobile'' etc.

*example.com

will return all email addresses and domains of ''example.com''.

=== Searching for Words with unknown letters ===
To view all emails containing a word where you do not know how to spell it correctly, you can use the question mark (?). For example

Me?er

would locate Meier and Meyer, but not Maier.

The question mark (?) cannot be used at the beginning of a word or at the end of a word, use the wildcard character (*) instead.

=== Searching for Phrases ===

To search for words appearing consecutively and in a specific order, use quotation marks (""). For example:

"Microsoft Windows"

will return the text ''Microsoft Windows'' but not ''Microsoft Works'' or ''Windows 95''.

=== Narrowing by Fields ===
A search for keywords or phrases can be limited to specific fields. For example:

subject:News only in ''Subject''
from:john@mailstore.com only in ''From''
to:michael@mailstore.com only in ''To''
cc:lisa@mailstore.com only in ''Cc''
bcc:customers@mailstore.com only in ''Bcc''
bcontent:billing only in Body of message
acontent:billing only in Attachments of message

=== Searching for Alternatives ===
Use square brackets [] to search for alternative words. Example:
[Support Request Form]

finds emails that contain the word ''support'' or the word ''request'' or the word ''form'' or any combination of these.

[from:info@example.com subject:important "very important"]
finds emails that come from ''info@example.com'' or have the word ''important'' in the subject or contain the phrase ''very important'' anywhere in the email.

=== Excluding Words ===

To narrow a search, you may want to specify words which must not be present in the emails. To exclude words from the search results, prepend the word with the minus character (-). For example:

ZDNet -download-tip

returns all emails from ''ZDNet'' which do not contain ''download-tip''.

ZDNet -download-tip -"free gift"

returns all emails from ''ZDNet'' which do not contain ''download-tip'' and do not contain the phrase ''free gift''.

Exclusions cannot be used in alternatives, so

[Microsoft Windows -Powerpoint]

is not valid, but
[Microsoft Windows] -Powerpoint
is valid and will find emails that contain ''Microsoft'' or ''Windows'' but not the word ''Powerpoint''.

Valid is also
-[Microsoft Windows Powerpoint]
which returns all emails that do not contain any of the words ''Microsoft'', ''Windows'' or ''Powerpoint''.

=== Combining Search Options ===

Any of the search options described above can be combined. For example:

ZDNET -"Daily Update"

returns all emails from ZDNet which do not contain the consecutive words ''Daily Update''.

from:ZDNET bcontent:MailStore
return all emails from ZDNET which have ''MailStore'' somewhere in their message body.

from:billing@example.com acontent:bill
return all emails from ''billing@example.com'' which have ''bill'' in any attachment.

to:recruiting@example.com -sales
return all emails to ''recruiting@example.com'' which do not have sales in any part of the email.

from:billing@example.com to:myaddress@company.tld acontent:bill -subject:admonition
return all message from ''billing@example.com'' to ''myaddress@company.tld'' which have ''bill'' in any attachment but do not have ''admonition'' in the subject.

== Search Email ==

MailStore Home also allows you to add more criteria when searching. For example, you might want to only search messages from a specific email address or within a certain date range.

For more control over MailStore Home's search functionality, navigate to ''Search Email'' in the left hand column, choose the appropriate criteria and click ''Search''.

==== Search Criteria under "Search" ====
Enter a keyword or phrase into the text field and specify where MailStore is to conduct the search. The following options are available:

*'''Subject''' - The subject line of the email is searched.
*'''Sender/Recipient''' - The fields "From", "To", "Cc", and "Bcc" are searched.
*'''Message body''' - The text-only or HTML sections of the email are searched (depending on availability).
*'''Attachments File Names''' - The file names of the email attachments are searched.
*'''Attachment Contents''' - The contents of the email attachments are searched. If and to what extent attachments can be searched depends on the indexing options specified (under ''Administrative Tools'').

All options described in section Quick Search, such as phrases and wildcards, are available in the textfield ''Search for'' as well.

==== Search Criteria under "General" ====
Under ''General'', the following options are available:

*'''Folder''' - The folder to be searched by MailStore can be selected here. By default, all folders readable by the current user are selected. By clicking the button next to the text field, folders can also be selected using the folder structure.
*'''Include subfolder''' - If selected, MailStore not only searches the selected folder (e.g. ''Inbox''), but all subfolders created therein (e.g. ''Inbox / Projects 2017 / Profit Optimization'') as well.
*'''From''' - Any keywords or email addresses entered here are searched for within the email's sender field only.
*'''To/Cc/Bcc''' - Any keywords or email addresses entered here are searched for within the email's recipient fields only.
*'''Date''' - The time frame the search is to cover can be selected here. Either a predefined range, such as ''Yesterday'' or ''This year'', can be selected or, by choosing ''Custom'', a specific period can be specified manually. In this case, the start and end dates will be included.
*'''Archiving Date''' - The archiving time frame the search is to cover can be selected here. Either a predefined range, such as ''Yesterday'' or ''This year'', can be selected or, by choosing ''Custom'', a specific period can be specified manually. In this case, the start and end dates will be included.

All options described in section Quick Search, such as phrases and wildcards, are available in the fields ''From'' and ''To/Cc/Bcc'' as well.

==== Search Criteria under "Advanced" ====
Under ''Advanced'', the following options are available:

* '''Messages with/without attachments''' - By default, all messages are searched, regardless of whether or not they have any file attachments. Clear one of the check boxes to remove certain emails, such as those without attachments, from the results.
*: '''Important:''' These searches can be imprecise at times because items like background pictures could be regarded as attachments.
* '''Size''' - By default, all messages are searched regardless of their size. Use the appropriate fields provided to limit the search according to the size of the emails, e.g. at least ''5 MB'' or between ''400 and 600 KB''.
* '''Priority''' - Emails are searched according to the priority level of the email as assigned by the sender. When choosing ''Low'', all emails with a priority level lower than ''Normal'' are returned, when choosing High, all emails with a priority level higher than ''Normal'' are returned. Emails not containing any information regarding priority are assumed to have a priority level of ''Normal''.

== Saved Searches ==

[[File:Msh_search_saved.png|right]]MailStore Home allows you to save a search you have performed for future reference. The archive is searched each time you access a saved search, allowing you to quickly find all message matching a particular criteria.

To create a search that can be saved for later use, navigate to ''Search Email'' in the left hand column, choose the appropriate criteria and click ''Create Search Folder'' and enter a name for the saved search (e.g. ''Mail from mom''.)

The saved search will be added under the ''Search Email'' section and it can be accessed at any time.

Through the context menu you can view the search criteria of a search folder (''New Search Query'') and rename or delete it.
[[de:Zugriff auf das Archiv]]
[[en:Accessing the Archive]]

Accessing the Archive

2025-11-21T15:36:08Z

Ltalaschus: /* Narrowing by Fields */

__NOTOC__

There are several ways to access emails which are archived within MailStore Home, you can navigate the folder structure starting with ''My Archive'' or you can ''Search'' using one of the methods described below.

== Quick Search ==

[[File:Msh_search_quick.png|right]]Use MailStore Home's ''Quick Search Archive'' feature to quickly search the entire archive at once. The search box can be found at the top of the ''Archive'' column (above the ''Start Page'').

To use the ''Quick Search Archive'' feature, simply enter your search terms and click the ''Search'' button (or press Enter). MailStore Home will return results from all folders.

=== Searching for Word Fragments ===
To display all emails containing a word with a particular fragment, use the wildcard character (*). For example:

auto*

will return ''auto'', ''automatic'', ''automobile'' etc.

*example.com

will return all email addresses and domains of ''example.com''.

=== Searching for Words with unknown letters ===
To view all emails containing a word where you do not know how to spell it correctly, you can use the question mark (?). For example

Me?er

would locate Meier and Meyer, but not Maier.

The question mark (?) cannot be used at the beginning of a word or at the end of a word, use the wildcard character (*) instead.

=== Searching for Phrases ===

To search for words appearing consecutively and in a specific order, use quotation marks (""). For example:

"Microsoft Windows"

will return the text ''Microsoft Windows'' but not ''Microsoft Works'' or ''Windows 95''.

=== Narrowing by Fields ===
A search for keywords or phrases can be limited to specific fields. For example:

subject:News only in ''Subject''
from:john@mailstore.com only in ''From''
to:michael@mailstore.com only in ''To''
cc:lisa@mailstore.com only in ''Cc''
bcc:customers@mailstore.com only in ''Bcc''
bcontent:billing only in Body of message
acontent:billing only in Attachments of message

=== Searching for Alternatives ===
Use square brackets [] to search for alternative words. Example:
[Support Request Form]

finds emails that contain the word ''support'' or the word ''request'' or the word ''form'' or any combination of these.

[from:info@example.com subject:important "very important"]
finds emails that come from ''info@example.com'' or have the word ''important'' in the subject or contain the phrase ''very important'' anywhere in the email.

=== Excluding Words ===

To narrow a search, you may want to specify words which must not be present in the emails. To exclude words from the search results, prepend the word with the minus character (-). For example:

ZDNet -download-tip

returns all emails from ZDNet which do not contain ''download-tip''.

=== Combining Search Options ===

Any of the search options described above can be combined. For example:

ZDNET -"Daily Update"

returns all emails from ZDNet which do not contain the consecutive words ''Daily Update''.

from:ZDNET bcontent:MailStore
return all emails from ZDNET which have ''MailStore'' somewhere in their message body.

from:billing@example.com acontent:bill
return all emails from ''billing@example.com'' which have ''bill'' in any attachment.

to:recruiting@example.com -sales
return all emails to ''recruiting@example.com'' which do not have sales in any part of the email.

from:billing@example.com to:myaddress@company.tld acontent:bill -subject:admonition
return all message from ''billing@example.com'' to ''myaddress@company.tld'' which have ''bill'' in any attachment but do not have ''admonition'' in the subject.

== Search Email ==

MailStore Home also allows you to add more criteria when searching. For example, you might want to only search messages from a specific email address or within a certain date range.

For more control over MailStore Home's search functionality, navigate to ''Search Email'' in the left hand column, choose the appropriate criteria and click ''Search''.

==== Search Criteria under "Search" ====
Enter a keyword or phrase into the text field and specify where MailStore is to conduct the search. The following options are available:

*'''Subject''' - The subject line of the email is searched.
*'''Sender/Recipient''' - The fields "From", "To", "Cc", and "Bcc" are searched.
*'''Message body''' - The text-only or HTML sections of the email are searched (depending on availability).
*'''Attachments File Names''' - The file names of the email attachments are searched.
*'''Attachment Contents''' - The contents of the email attachments are searched. If and to what extent attachments can be searched depends on the indexing options specified (under ''Administrative Tools'').

All options described in section Quick Search, such as phrases and wildcards, are available in the textfield ''Search for'' as well.

==== Search Criteria under "General" ====
Under ''General'', the following options are available:

*'''Folder''' - The folder to be searched by MailStore can be selected here. By default, all folders readable by the current user are selected. By clicking the button next to the text field, folders can also be selected using the folder structure.
*'''Include subfolder''' - If selected, MailStore not only searches the selected folder (e.g. ''Inbox''), but all subfolders created therein (e.g. ''Inbox / Projects 2017 / Profit Optimization'') as well.
*'''From''' - Any keywords or email addresses entered here are searched for within the email's sender field only.
*'''To/Cc/Bcc''' - Any keywords or email addresses entered here are searched for within the email's recipient fields only.
*'''Date''' - The time frame the search is to cover can be selected here. Either a predefined range, such as ''Yesterday'' or ''This year'', can be selected or, by choosing ''Custom'', a specific period can be specified manually. In this case, the start and end dates will be included.
*'''Archiving Date''' - The archiving time frame the search is to cover can be selected here. Either a predefined range, such as ''Yesterday'' or ''This year'', can be selected or, by choosing ''Custom'', a specific period can be specified manually. In this case, the start and end dates will be included.

All options described in section Quick Search, such as phrases and wildcards, are available in the fields ''From'' and ''To/Cc/Bcc'' as well.

==== Search Criteria under "Advanced" ====
Under ''Advanced'', the following options are available:

* '''Messages with/without attachments''' - By default, all messages are searched, regardless of whether or not they have any file attachments. Clear one of the check boxes to remove certain emails, such as those without attachments, from the results.
*: '''Important:''' These searches can be imprecise at times because items like background pictures could be regarded as attachments.
* '''Size''' - By default, all messages are searched regardless of their size. Use the appropriate fields provided to limit the search according to the size of the emails, e.g. at least ''5 MB'' or between ''400 and 600 KB''.
* '''Priority''' - Emails are searched according to the priority level of the email as assigned by the sender. When choosing ''Low'', all emails with a priority level lower than ''Normal'' are returned, when choosing High, all emails with a priority level higher than ''Normal'' are returned. Emails not containing any information regarding priority are assumed to have a priority level of ''Normal''.

== Saved Searches ==

[[File:Msh_search_saved.png|right]]MailStore Home allows you to save a search you have performed for future reference. The archive is searched each time you access a saved search, allowing you to quickly find all message matching a particular criteria.

To create a search that can be saved for later use, navigate to ''Search Email'' in the left hand column, choose the appropriate criteria and click ''Create Search Folder'' and enter a name for the saved search (e.g. ''Mail from mom''.)

The saved search will be added under the ''Search Email'' section and it can be accessed at any time.

Through the context menu you can view the search criteria of a search folder (''New Search Query'') and rename or delete it.
[[de:Zugriff auf das Archiv]]
[[en:Accessing the Archive]]

Archiving Email

2025-05-06T08:40:36Z

Ltalaschus:

MailStore Home can archive messages from a variety of sources. Each separate source of messages will be configured in MailStore Home as an archiving profile. Different profiles can contain entirely different configurations, allowing you to archive from multiple sources into one MailStore Home archive. For example, you might archive and automatically remove messages from a mailbox with a small quota while leaving messages on an account with a large quota (e.g. Gmail).

== Archiving from IMAP, POP3, Gmail or Outlook.com ==
[[File:Msh_archive_1.png|right|350px]]
MailStore Home can archive messages directly from IMAP and POP3 servers, and Microsoft Exchange servers. Many web-based mailboxes provide IMAP access, so archiving web-based mailboxes such as Gmail, Outlook.com and AOL is often possible.

IMAP accounts allow archiving of mail folders (such as the Sent folder), whereas POP3 accounts don't have folders and don't normally store sent mail on the server. In addition, POP3 requires the mail client to use the "Leave Message on Server" feature included in most popular mail clients, messages received before this switch is enabled cannot be retrieved directly from your mail server (but you may be able to archive this mail directly from your mail client).

To archive directly from a mail server, please proceed as follows:

*Open MailStore Home.
*Select the ''Archive Email'' section in the left-hand column.
*Under the ''Email Account'' section, enter your email address.
*Click on the ''Start'' button.
*Confirm your email address was entered correctly and enter your password.
[[File:Msh_archive_2.png|center|350px]]
*Click on ''OK''.

MailStore Home will attempt to determine settings automatically. If you receive a message reading ''MailStore was unable to auto-detect your '' email account settings'' enter the following information:''

[[File:Msh_archive_3.png|center|350px]]
*Your ''Server Type'' and encryption: Select either ''IMAP'', ''POP3'' or ''Microsoft Exchange Server'', based on what your provider offers.
*Enter the ''Server Name''.
*Change your ''User Name'' if necessary. '''Please Note:''' Many mail servers use your email address here.
*Click ''OK'' to complete creating the account.
*Select the Profile that you created and click ''Run'' to start archiving all available messages, or click ''Properties'' to review advanced options such as only archiving specific date ranges or specific IMAP folders.

== Archiving from an Email Client ==
MailStore Home can archive messages already stored in local mail clients such as Microsoft Outlook, Mozilla Thunderbird and Mozilla SeaMonkey.

== Archive from Microsoft Outlook ==
* Open MailStore Home.
* Select the ''Archive Email'' section in the left-hand column.
* Pick the link for the ''Email Client'' that you're using.
* MailStore Home will add a profile, click ''OK'' to confirm.
* Under Saved Profiles, click the profile that you just added.
* Click the ''Properties'' button.
* Choose the ''Identity'' (for supported mail clients).
* Choose the folders you wish to archive from and set other options as applicable (different options are available depending on the email client you're using).
* Click ''Finish''.
* Click the ''Run'' button to start archiving mail from the configured client.

'''Please Note:''' Archiving from Outlook 2010 32-bit is not supported on 64-bit platforms

=== Archive from Mozilla Thunderbird or Mozilla SeaMonkey ===
* Open MailStore Home.
* Select the ''Archive Email'' section in the left-hand column.
* Pick the link for the ''Email Client'' that you're using.
* Choose the ''Profile''.
* Choose the folder(s) you wish to archive from and set other options to your preference.
* Click ''Finish''.
* Click the ''Run'' button to start archiving mail from the configured client.

== Starting an Archiving Profile ==
Once you have created your archive profile, you need to tell MailStore Home to run a particular archiving profile when you want messages to be archived.

There are two ways to tell MailStore Home to archive messages, you can run an archiving profile from within MailStore Home or you can create a shortcut (desktop or start menu icon) to start an archiving profile.

=== Starting an Archiving Profile from within MailStore Home ===
* Open MailStore Home.
* Select the ''Archive Email'' section in the left-hand column.
* Select the profile you want to run.
* Click ''Run''.

MailStore Home will show a progress dialog as the archiving process runs.

=== Creating a shortcut to run an Archiving Profile ===
* Open MailStore Home.
* Select the ''Archive Email'' section in the left-hand column.
* Select the profile you want to run.
* Click the ''Create Shortcut on Desktop'' button.

MailStore Home will create a link on your desktop. When you launch MailStore Home using this link, MailStore Home will start archiving from the selected archiving profile immediately.

[[de:E-Mails_archivieren]]
[[en:Archiving Email]]

Installation

2025-04-11T13:25:29Z

Ltalaschus:

MailStore Home can be installed in a few easy steps; The only decision you need to make before starting the installation is whether to install on your computer, or to install a portable version of MailStore Home.

If you choose to ''Install on this computer'', MailStore Home will be automatically installed on to your local computer under the local Program Files directory and your data will be stored under your local Documents directory. If you choose to ''Install portable version...'', you'll be prompted for a location to install MailStore Home, MailStore Homewill store it's program files and data directory together.

The portable installation of MailStore Home is intended to be installed on a portable drive such as a USB flash drive or removeable hard drive, and can be run from any compatible Windows based computer, allowing you to take your data with you simply by moving the removeable drive from computer to computer without having to install MailStore Home on each computer.

'''Please note:'''
* If you are considering a portable install, is critical that you do not attempt to install the ''portable version'' into your local Program Files directory as this will cause a conflict with Windows' security settings.
* Make sure the archive directory is excluded from real-time scanning of your anti-virus software.
* Never synchronize your archive directory with tools like DropBox.
* Do not use instant or non-stop backup tools to create automatic backups of your archive directory.
* Information about backup and restore are available at [[Backup and Restore]].
* Only installations with versions 24.2.0 or newer can be updated directly. Older versions do need an intermediate update to version 24.3.0. MailStore Home 24.3.0 can be downloaded [https://www.mailstore.com/en/support/downloads-and-resources/ here]. Install and start MailStore Home 24.3.0 to make the necessary adjustments. You can then install the current version.

== System Requirements ==
* Microsoft Windows 10
* Microsoft Windows 11
* [http://www.mailstore.com/?netfx48 Microsoft .NET Framework Version 4.8] or higher
* ''Optional:'' IFilter packages for indexing attachment contents

== Installation Steps ==
[[File:Installation_02.png|right|350px]]
* Download the latest version of MailStore Home and launch the [http://www.mailstore.com/en/mailstore-home-email-archiving.aspx MailStoreHomeSetup execuable file].
* Review and ''Accept'' the licence agreement.
* Choose whether to install MailStore Home on the local computer, or to install a portable version.
* Click ''Install''.
* If you are installing the portable version, you will be prompted to select a directory at this stage.
* Click ''Finish''.

MailStore Home will be started automatically when the installer finishes.
 

== Configure Data Transmission ==
After starting a new version of MailStore Home for the first time the ''Configure Data Transmission'' dialog appears.
[[File:Telemetry_001_en.png|right|350px]]

If the option ''Enable automatic update check'' has been enabled, MailStore Home will display a message on the dashboard in case a new version is available. The online check is done each time after starting MailStore Home.

If the option ''Submission of anonymous usage data'' has been enabled, MailStore Home sends data on how the program is being used to MailStore. The data is sent once a week at most. This data allows us to better understand different usage scenarios of MailStore Server and focus our development capacities accordingly. The submitted data is collected and evaluated exclusively for this purpose.

No personal data such as user names, passwords or email content will be submitted. The submitted data is completely anonymized and cannot be correlated to a specific customer installation.

The data submission can be changed in [[Administration]] at any time and is disabled by default.

== Personalize MailStore Home ==
Click ''Enter Your Name Here'' in the banner of the dashboard to enter your name.

[[de:Installation]]
[[en:Installation]]

Archiving Email

2025-03-19T17:22:07Z

Ltalaschus:

MailStore Home can archive messages from a variety of sources. Each separate source of messages will be configured in MailStore Home as an archiving profile. Different profiles can contain entirely different configurations, allowing you to archive from multiple sources into one MailStore Home archive. For example, you might archive and automatically remove messages from a mailbox with a small quota while leaving messages on an account with a large quota (e.g. Gmail).

== Archiving from IMAP, POP3 or Microsoft Exchange server ==
[[File:Msh_archive_1.png|right|350px]]
MailStore Home can archive messages directly from IMAP and POP3 servers, and Microsoft Exchange servers. Many web-based mailboxes provide IMAP access, so archiving web-based mailboxes such as Gmail, Outlook.com and AOL is often possible.

IMAP accounts allow archiving of mail folders (such as the Sent folder), whereas POP3 accounts don't have folders and don't normally store sent mail on the server. In addition, POP3 requires the mail client to use the "Leave Message on Server" feature included in most popular mail clients, messages received before this switch is enabled cannot be retrieved directly from your mail server (but you may be able to archive this mail directly from your mail client).

To archive directly from a mail server, please proceed as follows:

*Open MailStore Home.
*Select the ''Archive Email'' section in the left-hand column.
*Under the ''Email Account'' section, enter your email address.
*Click on the ''Start'' button.
*Confirm your email address was entered correctly and enter your password.
[[File:Msh_archive_2.png|center|350px]]
*Click on ''OK''.

MailStore Home will attempt to determine settings automatically. If you receive a message reading ''MailStore was unable to auto-detect your '' email account settings'' enter the following information:''

[[File:Msh_archive_3.png|center|350px]]
*Your ''Server Type'' and encryption: Select either ''IMAP'', ''POP3'' or ''Microsoft Exchange Server'', based on what your provider offers.
*Enter the ''Server Name''.
*Change your ''User Name'' if necessary. '''Please Note:''' Many mail servers use your email address here.
*Click ''OK'' to complete creating the account.
*Select the Profile that you created and click ''Run'' to start archiving all available messages, or click ''Properties'' to review advanced options such as only archiving specific date ranges or specific IMAP folders.

== Archiving from an Email Client ==
MailStore Home can archive messages already stored in local mail clients such as Microsoft Outlook, Windows Mail, Windows Live Mail, Mozilla Thunderbird and Mozilla SeaMonkey.

== Archive from Microsoft Outlook, Windows Mail or Windows Live Mail ==
* Open MailStore Home.
* Select the ''Archive Email'' section in the left-hand column.
* Pick the link for the ''Email Client'' that you're using.
* MailStore Home will add a profile, click ''OK'' to confirm.
* Under Saved Profiles, click the profile that you just added.
* Click the ''Properties'' button.
* Choose the ''Identity'' (for supported mail clients).
* Choose the folders you wish to archive from and set other options as applicable (different options are available depending on the email client you're using).
* Click ''Finish''.
* Click the ''Run'' button to start archiving mail from the configured client.

'''Please Note:''' Archiving from Outlook 2010 32-bit is not supported on 64-bit platforms

=== Archive from Mozilla Thunderbird or Mozilla SeaMonkey ===
* Open MailStore Home.
* Select the ''Archive Email'' section in the left-hand column.
* Pick the link for the ''Email Client'' that you're using.
* Choose the ''Profile''.
* Choose the folder(s) you wish to archive from and set other options to your preference.
* Click ''Finish''.
* Click the ''Run'' button to start archiving mail from the configured client.

== Starting an Archiving Profile ==
Once you have created your archive profile, you need to tell MailStore Home to run a particular archiving profile when you want messages to be archived.

There are two ways to tell MailStore Home to archive messages, you can run an archiving profile from within MailStore Home or you can create a shortcut (desktop or start menu icon) to start an archiving profile.

=== Starting an Archiving Profile from within MailStore Home ===
* Open MailStore Home.
* Select the ''Archive Email'' section in the left-hand column.
* Select the profile you want to run.
* Click ''Run''.

MailStore Home will show a progress dialog as the archiving process runs.

=== Creating a shortcut to run an Archiving Profile ===
* Open MailStore Home.
* Select the ''Archive Email'' section in the left-hand column.
* Select the profile you want to run.
* Click the ''Create Shortcut on Desktop'' button.

MailStore Home will create a link on your desktop. When you launch MailStore Home using this link, MailStore Home will start archiving from the selected archiving profile immediately.

[[de:E-Mails_archivieren]]
[[en:Archiving Email]]

File:Msh archive 1.png

2025-03-19T17:18:07Z

Ltalaschus: Ltalaschus uploaded a new version of File:Msh archive 1.png

Installation

2024-12-04T16:03:51Z

Ltalaschus:

MailStore Home can be installed in a few easy steps; The only decision you need to make before starting the installation is whether to install on your computer, or to install a portable version of MailStore Home.

If you choose to ''Install on this computer'', MailStore Home will be automatically installed on to your local computer under the local Program Files directory and your data will be stored under your local Documents directory. If you choose to ''Install portable version...'', you'll be prompted for a location to install MailStore Home, MailStore Homewill store it's program files and data directory together.

The portable installation of MailStore Home is intended to be installed on a portable drive such as a USB flash drive or removeable hard drive, and can be run from any compatible Windows based computer, allowing you to take your data with you simply by moving the removeable drive from computer to computer without having to install MailStore Home on each computer.

'''Please note:'''
* If you are considering a portable install, is critical that you do not attempt to install the ''portable version'' into your local Program Files directory as this will cause a conflict with Windows' security settings.
* Make sure the archive directory is excluded from real-time scanning of your anti-virus software.
* Never synchronize your archive directory with tools like DropBox.
* Do not use instant or non-stop backup tools to create automatic backups of your archive directory.
* Information about backup and restore are available at [[Backup and Restore]].
* Only installations with versions 24.2.0 to 24.3.0 can be updated directly. Older versions do need an intermediate update to version 24.3.0. MailStore Home 24.3.0 can be downloaded [https://www.mailstore.com/en/support/downloads-and-resources/ here]. Install and start MailStore Home 24.3.0 to make the necessary adjustments. You can then install the current version.

== System Requirements ==
* Microsoft Windows 10
* Microsoft Windows 11
* [http://www.mailstore.com/?netfx48 Microsoft .NET Framework Version 4.8] or higher
* ''Optional:'' IFilter packages for indexing attachment contents

== Installation Steps ==
[[File:Installation_02.png|right|350px]]
* Download the latest version of MailStore Home and launch the [http://www.mailstore.com/en/mailstore-home-email-archiving.aspx MailStoreHomeSetup execuable file].
* Review and ''Accept'' the licence agreement.
* Choose whether to install MailStore Home on the local computer, or to install a portable version.
* Click ''Install''.
* If you are installing the portable version, you will be prompted to select a directory at this stage.
* Click ''Finish''.

MailStore Home will be started automatically when the installer finishes.
 

== Configure Data Transmission ==
After starting a new version of MailStore Home for the first time the ''Configure Data Transmission'' dialog appears.
[[File:Telemetry_001_en.png|right|350px]]

If the option ''Enable automatic update check'' has been enabled, MailStore Home will display a message on the dashboard in case a new version is available. The online check is done each time after starting MailStore Home.

If the option ''Submission of anonymous usage data'' has been enabled, MailStore Home sends data on how the program is being used to MailStore. The data is sent once a week at most. This data allows us to better understand different usage scenarios of MailStore Server and focus our development capacities accordingly. The submitted data is collected and evaluated exclusively for this purpose.

No personal data such as user names, passwords or email content will be submitted. The submitted data is completely anonymized and cannot be correlated to a specific customer installation.

The data submission can be changed in [[Administration]] at any time and is disabled by default.

== Personalize MailStore Home ==
Click ''Enter Your Name Here'' in the banner of the dashboard to enter your name.

[[de:Installation]]
[[en:Installation]]

Backup and Restore

2024-12-04T16:00:37Z

Ltalaschus: /* Restoring From a Backup */

__NOTOC__
As with all applications that contain important data, you should create regular backups of MailStore Home to protect your data. Learn how to backup your data and how to restore it.

MailStore Home data can be restored to the same or to a different computer as needed.

'''Important notice:''' File hosting services like Dropbox are not suitable for creating backups of the archive. These programs are accessing the archive data at the same time as MailStore Home, potentially corrupting the files and making the archive inaccessible.

== Creating a Backup ==

=== Using the internal backup feature ===

* Start ''MailStore Home''.
* Click ''Backup to HDD or USB'' in the ''Quick Access'' panel on the ''Start Page''.
* Select the folder where the backup should be written to. MailStore will create a ''MailStoreBackup'' folder in there where the archive files will be stored in.
'''Notice:''' When the [[Protecting Archive Access|archive has been protected with a password]] ''MailStore Home'' restarts automatically and asks for your password again.


=== Manually Creating a backup ===

To find and backup your MailStore Home data directory:

[[File:Msh_admin_backup.png|right|350px]]
* Start ''MailStore Home''.
* Click on the ''Administrative Tools'' item.
* Find the ''Emails and Settings'' section at the top.
* Click the ''Show in Windows Explorer'' button.
* Close ''MailStore Home''.
* Create a copy of the files in a safe location such as a USB stick or network drive.

=== Using an external backup software ===

* Start ''MailStore Home''.
* Click on the ''Administrative Tools'' item.
* Find the ''Emails and Settings'' section at the top.
* Configure your backup software to include that directory. Make sure MailStore Home is closed while the external backup software is creating the backup. No ''.lock'' file must be present in the backup.

== Restoring From a Backup ==

Only backups created with MailStore Home 24.2.0 or newer can be restored directly. If you do have backups created with an older version of MailStore Home, you have to restore it into MailStore 24.3.0 first.
[[Installation|Install]] MailStore Home 24.3.0 and follow the steps below. Necessary adjustments will be made during the fist start. You can then install the current version. MailStore Home 24.3.0 can be downloaded [https://www.mailstore.com/en/support/downloads-and-resources/ here].

In order to restore your archive from a backup, follow these steps:
* Close ''MailStore Home''.
* Copy the backup to a location on your hard disk. Note that you cannot place MailStore Home data files under C:\Program Files\ or C:\Program Files (x86)\ due to Windows security configuration.
* Click the ''Start menu''.
* Navigate to ''Programs''.
* Open ''MailStore Home'' folder.
* Launch the shortcut/tile ''MailStore Home - Configuration''.
* Click ''Choose Archive...''.
* Select the directory containing the restored archive files.
* Click ''OK''.

[[de:Datensicherung und Wiederherstellung]]
[[en:Backup and Restore]]

Backup and Restore

2024-12-04T15:55:44Z

Ltalaschus:

__NOTOC__
As with all applications that contain important data, you should create regular backups of MailStore Home to protect your data. Learn how to backup your data and how to restore it.

MailStore Home data can be restored to the same or to a different computer as needed.

'''Important notice:''' File hosting services like Dropbox are not suitable for creating backups of the archive. These programs are accessing the archive data at the same time as MailStore Home, potentially corrupting the files and making the archive inaccessible.

== Creating a Backup ==

=== Using the internal backup feature ===

* Start ''MailStore Home''.
* Click ''Backup to HDD or USB'' in the ''Quick Access'' panel on the ''Start Page''.
* Select the folder where the backup should be written to. MailStore will create a ''MailStoreBackup'' folder in there where the archive files will be stored in.
'''Notice:''' When the [[Protecting Archive Access|archive has been protected with a password]] ''MailStore Home'' restarts automatically and asks for your password again.


=== Manually Creating a backup ===

To find and backup your MailStore Home data directory:

[[File:Msh_admin_backup.png|right|350px]]
* Start ''MailStore Home''.
* Click on the ''Administrative Tools'' item.
* Find the ''Emails and Settings'' section at the top.
* Click the ''Show in Windows Explorer'' button.
* Close ''MailStore Home''.
* Create a copy of the files in a safe location such as a USB stick or network drive.

=== Using an external backup software ===

* Start ''MailStore Home''.
* Click on the ''Administrative Tools'' item.
* Find the ''Emails and Settings'' section at the top.
* Configure your backup software to include that directory. Make sure MailStore Home is closed while the external backup software is creating the backup. No ''.lock'' file must be present in the backup.

== Restoring From a Backup ==

Only backups created with MailStore Home 24.2.0 or newer can be restored directly. If you do have backups created with an older version of MailStore Home, you have to restore it into MailStore 24.3.0 first.
[[Installation|Install]] MailStore Home 24.3.0 and follow the steps below to make the necessary adjustments. You can then install the current version. MailStore Home 24.3.0 can be downloaded [https://www.mailstore.com/en/support/downloads-and-resources/ here].

In order to restore your archive from a backup, follow these steps:
* Close ''MailStore Home''.
* Copy the backup to a location on your hard disk. Note that you cannot place MailStore Home data files under C:\Program Files\ or C:\Program Files (x86)\ due to Windows security configuration.
* Click the ''Start menu''.
* Navigate to ''Programs''.
* Open ''MailStore Home'' folder.
* Launch the shortcut/tile ''MailStore Home - Configuration''.
* Click ''Choose Archive...''.
* Select the directory containing the restored archive files.
* Click ''OK''.

[[de:Datensicherung und Wiederherstellung]]
[[en:Backup and Restore]]

Backup and Restore

2024-12-04T15:52:14Z

Ltalaschus:

__NOTOC__
As with all applications that contain important data, you should create regular backups of MailStore Home to protect your data. Learn how to backup your data and how to restore it.

MailStore Home data can be restored to the same or to a different computer as needed.

'''Important notice:''' File hosting services like Dropbox are not suitable for creating backups of the archive. These programs are accessing the archive data at the same time as MailStore Home, potentially corrupting the files and making the archive inaccessible.

== Creating a Backup ==

=== Using the internal backup feature ===

* Start ''MailStore Home''.
* Click ''Backup to HDD or USB'' in the ''Quick Access'' panel on the ''Start Page''.
* Select the folder where the backup should be written to. MailStore will create a ''MailStoreBackup'' folder in there where the archive files will be stored in.
'''Notice:''' When the [[Protecting Archive Access|archive has been protected with a password]] ''MailStore Home'' restarts automatically and asks for your password again.


=== Manually Creating a backup ===

To find and backup your MailStore Home data directory:

[[File:Msh_admin_backup.png|right|350px]]
* Start ''MailStore Home''.
* Click on the ''Administrative Tools'' item.
* Find the ''Emails and Settings'' section at the top.
* Click the ''Show in Windows Explorer'' button.
* Close ''MailStore Home''.
* Create a copy of the files in a safe location such as a USB stick or network drive.

=== Using an external backup software ===

* Start ''MailStore Home''.
* Click on the ''Administrative Tools'' item.
* Find the ''Emails and Settings'' section at the top.
* Configure your backup software to include that directory. Make sure MailStore Home is closed while the external backup software is creating the backup. No ''.lock'' file must be present in the backup.

== Restoring From a Backup ==

Only backups created with MailStore Home 24.2.0 or newer can be restored directly. If you do have backups created with an older version of MailStore Home, you have to restore it into MailStore 24.3.0 first.
[[Installation|Install]] MailStore Home 24.3.0 and follow the steps below to make the necessary database adjustments. You can then install the current version. MailStore Home 24.3.0 can be downloaded [https://www.mailstore.com/en/support/downloads-and-resources/ here].

In order to restore your archive from a backup, follow these steps:
* Close ''MailStore Home''.
* Copy the backup to a location on your hard disk. Note that you cannot place MailStore Home data files under C:\Program Files\ or C:\Program Files (x86)\ due to Windows security configuration.
* Click the ''Start menu''.
* Navigate to ''Programs''.
* Open ''MailStore Home'' folder.
* Launch the shortcut/tile ''MailStore Home - Configuration''.
* Click ''Choose Archive...''.
* Select the directory containing the restored archive files.
* Click ''OK''.

[[de:Datensicherung und Wiederherstellung]]
[[en:Backup and Restore]]

Installation

2024-12-04T15:35:54Z

Ltalaschus:

MailStore Home can be installed in a few easy steps; The only decision you need to make before starting the installation is whether to install on your computer, or to install a portable version of MailStore Home.

If you choose to ''Install on this computer'', MailStore Home will be automatically installed on to your local computer under the local Program Files directory and your data will be stored under your local Documents directory. If you choose to ''Install portable version...'', you'll be prompted for a location to install MailStore Home, MailStore Homewill store it's program files and data directory together.

The portable installation of MailStore Home is intended to be installed on a portable drive such as a USB flash drive or removeable hard drive, and can be run from any compatible Windows based computer, allowing you to take your data with you simply by moving the removeable drive from computer to computer without having to install MailStore Home on each computer.

'''Please note:'''
* If you are considering a portable install, is critical that you do not attempt to install the ''portable version'' into your local Program Files directory as this will cause a conflict with Windows' security settings.
* Make sure the archive directory is excluded from real-time scanning of your anti-virus software.
* Never synchronize your archive directory with tools like DropBox.
* Do not use instant or non-stop backup tools to create automatic backups of your archive directory.
* Information about backup and restore are available at [[Backup and Restore]].
* Only installations with versions 24.2.0 to 24.3.0 can be updated directly. Older versions do need an intermediate update to version 24.3.0. MailStore Home 24.3.0 can be downloaded [https://www.mailstore.com/en/support/downloads-and-resources/ here]. Install and start MailStore Home 24.3.0 to make the necessary database adjustments. You can then install the current version.

== System Requirements ==
* Microsoft Windows 10
* Microsoft Windows 11
* [http://www.mailstore.com/?netfx48 Microsoft .NET Framework Version 4.8] or higher
* ''Optional:'' IFilter packages for indexing attachment contents

== Installation Steps ==
[[File:Installation_02.png|right|350px]]
* Download the latest version of MailStore Home and launch the [http://www.mailstore.com/en/mailstore-home-email-archiving.aspx MailStoreHomeSetup execuable file].
* Review and ''Accept'' the licence agreement.
* Choose whether to install MailStore Home on the local computer, or to install a portable version.
* Click ''Install''.
* If you are installing the portable version, you will be prompted to select a directory at this stage.
* Click ''Finish''.

MailStore Home will be started automatically when the installer finishes.
 

== Configure Data Transmission ==
After starting a new version of MailStore Home for the first time the ''Configure Data Transmission'' dialog appears.
[[File:Telemetry_001_en.png|right|350px]]

If the option ''Enable automatic update check'' has been enabled, MailStore Home will display a message on the dashboard in case a new version is available. The online check is done each time after starting MailStore Home.

If the option ''Submission of anonymous usage data'' has been enabled, MailStore Home sends data on how the program is being used to MailStore. The data is sent once a week at most. This data allows us to better understand different usage scenarios of MailStore Server and focus our development capacities accordingly. The submitted data is collected and evaluated exclusively for this purpose.

No personal data such as user names, passwords or email content will be submitted. The submitted data is completely anonymized and cannot be correlated to a specific customer installation.

The data submission can be changed in [[Administration]] at any time and is disabled by default.

== Personalize MailStore Home ==
Click ''Enter Your Name Here'' in the banner of the dashboard to enter your name.

[[de:Installation]]
[[en:Installation]]

Installation

2024-12-04T15:17:44Z

Ltalaschus:

MailStore Home can be installed in a few easy steps; The only decision you need to make before starting the installation is whether to install on your computer, or to install a portable version of MailStore Home.

If you choose to ''Install on this computer'', MailStore Home will be automatically installed on to your local computer under the local Program Files directory and your data will be stored under your local Documents directory. If you choose to ''Install portable version...'', you'll be prompted for a location to install MailStore Home, MailStore Homewill store it's program files and data directory together.

The portable installation of MailStore Home is intended to be installed on a portable drive such as a USB flash drive or removeable hard drive, and can be run from any compatible Windows based computer, allowing you to take your data with you simply by moving the removeable drive from computer to computer without having to install MailStore Home on each computer.

'''Please note:'''
* If you are considering a portable install, is critical that you do not attempt to install the ''portable version'' into your local Program Files directory as this will cause a conflict with Windows' security settings.
* Make sure the archive directory is excluded from real-time scanning of your anti-virus software.
* Never synchronize your archive directory with tools like DropBox.
* Do not use instant or non-stop backup tools to create automatic backups of your archive directory.
* Information about backup and restore are available at [[Backup and Restore]].
* Only installations with versions 24.2.0 to 24.3.0 can be updated directly. Older versions do need an intermediate update to version 24.3.0. MailStore Home 24.3.0 can be downloaded [https://www.mailstore.com/en/support/downloads-and-resources/ here].

== System Requirements ==
* Microsoft Windows 10
* Microsoft Windows 11
* [http://www.mailstore.com/?netfx48 Microsoft .NET Framework Version 4.8] or higher
* ''Optional:'' IFilter packages for indexing attachment contents

== Installation Steps ==
[[File:Installation_02.png|right|350px]]
* Download the latest version of MailStore Home and launch the [http://www.mailstore.com/en/mailstore-home-email-archiving.aspx MailStoreHomeSetup execuable file].
* Review and ''Accept'' the licence agreement.
* Choose whether to install MailStore Home on the local computer, or to install a portable version.
* Click ''Install''.
* If you are installing the portable version, you will be prompted to select a directory at this stage.
* Click ''Finish''.

MailStore Home will be started automatically when the installer finishes.
 

== Configure Data Transmission ==
After starting a new version of MailStore Home for the first time the ''Configure Data Transmission'' dialog appears.
[[File:Telemetry_001_en.png|right|350px]]

If the option ''Enable automatic update check'' has been enabled, MailStore Home will display a message on the dashboard in case a new version is available. The online check is done each time after starting MailStore Home.

If the option ''Submission of anonymous usage data'' has been enabled, MailStore Home sends data on how the program is being used to MailStore. The data is sent once a week at most. This data allows us to better understand different usage scenarios of MailStore Server and focus our development capacities accordingly. The submitted data is collected and evaluated exclusively for this purpose.

No personal data such as user names, passwords or email content will be submitted. The submitted data is completely anonymized and cannot be correlated to a specific customer installation.

The data submission can be changed in [[Administration]] at any time and is disabled by default.

== Personalize MailStore Home ==
Click ''Enter Your Name Here'' in the banner of the dashboard to enter your name.

[[de:Installation]]
[[en:Installation]]

HelpTopicIds

2024-12-04T15:13:08Z

Ltalaschus:

* accs_export - [[Exporting_Email]]
* accs_extsearch - [[Accessing_the_Archive#Search_Email]]
* accs_preview - [[Accessing_the_Archive]]
* arch_delete - [[Email_Archiving_with_MailStore_Home_Basics]]
* arch_filesystem - [[Archiving_Email]]
* arch_googlemail_installed_app - [[Archiving_Email]]
* arch_mailboxes - [[Archiving_Email#Archiving_from_IMAP.2C_POP3_or_Microsoft_Exchange_server]]
* arch_mailclients - [[Archiving_Email#Archiving_from_an_Email_Client]]
* arch_profiles - [[Archiving_Email]]
* arch_results - [[Email_Archiving_with_MailStore_Home_Basics]]
* arch_selfolders - [[Email_Archiving_with_MailStore_Home_Basics]]
* expo_googlemail_installed_app - [[Exporting_Email]]
* tech_index - [[Administration#Search_Index]]
* xchg_mailbox - [[Archiving_Email#Archiving_from_IMAP.2C_POP3_or_Microsoft_Exchange_server]]
* home_administration - [[Administration]]
* tech_passwordprotection - [[Protecting_Archive_Access]]
* upd_pre242 - [[Installation]]

[[de:HelpTopicIds]]
[[en:HelpTopicIds]]