Backup and Restore

A checked version of this page, approved on 14 April 2016, was based on this revision.

As with all applications that contain important data, you should create regular backups of MailStore Home to protect your data. Learn how to backup your data and how to restore your data.

MailStore Home data can be restored to the same computer or a different computer as needed.

Creating a Backup

To find and backup your MailStore Home data directory:

Start MailStore Home.
Click on the Administrative Tools item.
Find the Emails and Settings section at the top.
Click the Show in Windows Explorer button.*:
Close MailStore Home.
Create a copy of the files in a safe location such as an USB stick, network drive, or with your favorite backup software.

This process can be done manually, as described above, or you can use the Backup to HDD or USB option in MailStore Home's Start Page to create a backup upon request.

Restoring From a Backup

In order to restore your archive from a backup, follow these steps:

Close MailStore Home.
Copy the backup to a location on your hard disk. Note that you cannot place MailStore Home data files under C:\Program Files\ or C:\Program Files (x86)\ due to Windows security configuration.
Click the Start menu.
Navigate to Programs.
Open MailStore Home.
Launch the MailStore Home - Select Data Directory Start Menu item.
Click Choose Archive....
Select the directory containing the restored archive files.
Click OK.