Difference between revisions of "Microsoft 365 Profile Conversion Tool"

[unchecked revision]

Revision as of 14:03, 23 March 2026

Microsoft is planning to retire the Exchange Web Service(EWS) protocol in Exchange Online. This decision affects all companies that use EWS not just MailStore. This makes it necessary to use alternative access to Exchange Online mailboxes going into the future. We provide a conversion tool that will try to help you migrating profiles that rely on EWS and will stop working in the future. The current Microsoft timeline for that can be followed here.

Accessing the conversion tool

When your MailStore Server installation is using such a profile you should see a warning message on your dashboard. Click on that will open the Microsoft 365 Profile Conversion tool.

The Conversion toll will show you an overview of all profiles connected to Microsoft 365. Archiving profiles, exporting profiles and gives you the option to convert those profiles to a version that will be able to be used after EWS has been retired.

The grid will show you profiles divided into three different kinds.

automatic
not supported
not needed

@@ Line 3: / Line 3: @@
 ===Accessing the conversion tool===
-When your MailStore Server installation is using such a profile you should see a warning message you can click that will open the conversion tool.
+When your MailStore Server installation is using such a profile you should see a warning message on your dashboard. Click on that will open the Microsoft 365 Profile Conversion tool.
+[[File:ConversionTool_en.png]]
+The Conversion toll will show you an overview of all profiles connected to Microsoft 365. Archiving profiles, exporting profiles and gives you the option to convert those profiles to a version that will be able to be used after EWS has been retired.
+The grid will show you profiles divided into three different kinds.
+* <b>automatic</b>
+* <b>not supported</b>
+* <b>not needed</b>