System Requirements

Software

MailStore Server

Operating Systems (32-bit and 64-bit Versions)

  • Microsoft Windows XP Service Pack 2 or higher
  • Microsoft Windows Vista
  • Microsoft Windows 7
  • Microsoft Windows Server 2003 (incl. SBS, R2)
  • Microsoft Windows Server 2008 (incl. Foundation, SBS and R2)
  • Microsoft Windows Small Business Server 2011
  • Microsoft Windows Home Server Power Pack 2 or higher

Other Software

MailStore Client

Operating Systems (32-bit and 64-bit Versions)

  • Microsoft Windows XP Service Pack 2 or higher
  • Microsoft Windows Vista
  • Microsoft Windows 7
  • Microsoft Windows Server 2003 (incl. SBS, R2)
  • Microsoft Windows Server 2008 (incl. Foundation, SBS and R2)
  • Microsoft Windows Small Business Server 2011
  • Microsoft Windows Home Server Power Pack 2 or higher

Other Software

  • Microsoft Internet Explorer 5.01 or higher
  • Microsoft .NET Framework (version 2.0 SP1, Active Directory integration requires version 3.5)

MailStore Outlook Add-in

  • Microsoft Outlook 2000
  • Microsoft Outlook XP
  • Microsoft Outlook 2003
  • Microsoft Outlook 2007
  • Microsoft Outlook 2010 (32-bit and 64-bit Versions, only non-Click-to-Run versions )

MailStore Web Access

The following web browsers are officially supported by MailStore Web Access:

  • Apple Safari 3 or higher
  • Google Chrome
  • Microsoft Internet Explorer 6 or higher
  • Mozilla Firefox 3 or higher
  • Opera 9 or higher

MailStore iPhone Client

  • Apple iPhone
  • Apple iPod touch

Hardware

The following table gives you an overview of hardware, typically used in corresponding customer environments.

up to 25 users

  • Operating System: Windows XP/Vista or Windows Home Server
  • Processor (CPU): Single Core 1.6 GHz
  • Main Memory (RAM): 1 GB
  • Hard Disks: IDE/SATA

up to 75 users

  • Operating System: Windows Server 2003/2008 Std. or SBS
  • Processor (CPU): DualCore 1.8 GHz
  • Main Memory (RAM): 2 GB
  • Hard Disks: SATA 2

up to 150 users

  • Operating System: Windows Server 2003/2008 Std. odr SBS
  • Processor (CPU): Dual Core 2.4 GHz
  • Main Memory (RAM): 2 GB
  • Hard Disks: SATA 2 (Hardware RAID recommended)

up to 500 users

  • Operating System: Windows Server 2003/2008
  • Processor (CPU): Dual Core 3.0 GHz
  • Main Memory (RAM): 3 GB
  • Hard Disks: SCSI/SAS (Hardware RAID recommended)

up to 1,000 users

  • Operating System: Windows Server 2003/2008
  • Processor (CPU): Quad Core 2.2 GHz
  • Main Memory (RAM): 4 GB
  • Hard Disks: SCSI/SAS (Hardware RAID recommended)

more than 1,000 users

  • Operating System: Windows Server 2003/2008
  • Processor (CPU): Quad Core 2.8 GHz
  • Main Memory (RAM): 4 GB
  • Hard Disks: SCSI/SAS (Hardware RAID recommended)

The system requirements strongly depend on the number and type of email in a company. While few but big emails have high requirements on hard disk capacity, many small emails put pressure on the database during search operations. So it is hard to give a precise statement about hardware requirements in detail.

Frequently Asked Questions

Dedicated machine

Q: Can I install MailStore Server on the same computer where Microsoft Exchange or any other email server is installed or do I have to install it on a dedicated machine?

A: Primarily this depends on the size of your setup. With less than 150 clients there is no problem installing MailStore Server onto a running Exchange- or Fileserver. For larger setups we recommend using a dedicated server in order to run MailStore Server.

Database server

Q: Most email archiving products on the market seem to require Microsoft SQL Server or a similar product installed. Does MailStore Server also require an external database server?

A: MailStore Server comes with an embedded database and does not depend on any other external database server.

Web server

Q: Do I need an additional web server like Microsoft IIS or Apache to offer MailStore Web Access to my clients?

A: No. MailStore Server runs its own HTTP server on the corresponding TCP ports. Therefore you do not need an additional web server to use MailStore Web Access.

Virtualization

Q: Is it possible to run MailStore Server on virtual machines like VMWare guests or similar?

A: Yes it is possible, as long as the underlying operating system supports it, there is no problem running MailStore Server inside a virtualized environment.

Terminal Server environments

Q: Is it possible to run MailStore in a terminal server environment?

A: Yes, this is absolutely possible.

Network Attached Storage

Q: Do I have to store the archive on the local hard disk, or can I also store it (or parts of it) on network attached storage, e.g. a network share?

A: Since version 4.0, MailStore supports the storage on NAS (Network Attached Storage) systems. To ensure successful operation, the NAS should meet the following prerequisites:

  • The NAS offers SMB/CIFS support in order to be able to provide Windows shares in the network or is attached to the server via FibreChannel or iSCSI
  • The read/write capacity should not fall below 5MB/sec.
  • When moving an existing MailStore database, the available disk space should be twice the size of the current archive.

To use MailStore with storage on a NAS, two options are available. Both are described in the following.

Please note: If the NAS is attached to the server via FibreChannel or iSCSI, no further configuration steps are needed, as long as the NAS device can be accessed as a local hard disk with a drive letter assigned to it.

There is an article in MailStore Server's online documentation that describes all the details.

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