Difference between revisions of "Accessing the Archive"

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= Overview =
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__NOTOC__
  
 
MailStore provides several ways to access archived emails:   
 
MailStore provides several ways to access archived emails:   
  
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== Access Using MailStore Client Software ==
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== Accessing the Archive with the MailStore Client Software ==
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[[File:Access client.png|right|250px]]
  
 
MailStore Client is a Windows application that can be installed on any number of user computers (depending on the license purchased). Of all the options for accessing the archive, MailStore Client provides the largest range of functions: Not only can users browse and view their emails but, depending on the privileges assigned to them, set up and execute archiving and exporting tasks.   
 
MailStore Client is a Windows application that can be installed on any number of user computers (depending on the license purchased). Of all the options for accessing the archive, MailStore Client provides the largest range of functions: Not only can users browse and view their emails but, depending on the privileges assigned to them, set up and execute archiving and exporting tasks.   
  
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== Access Using Microsoft Outlook Integration ==
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[[Accessing the Archive with the MailStore Client software|MailStore Client Manual]]
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With a MailStore add-in, users can access the archive directly from Microsoft Outlook. The add-in can be included in the installation of MailStore Client.
 
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== Access Using Web Access ==
 
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MailStore Web Access provides access to the archive using an internet browser. This has the advantage that no additional software needs to be installed on the user machines. In addition to browsing and viewing emails, web access also offers access through the folder structure and functions for restoring emails from the archive.
 
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== Access Using iPhone and iPod touch ==
 
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Users can access the archive using their iPhone or iPod touch using a version of MailStore Web Access specialized for these devices.
 
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= MailStore Client =
 
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= Searching by Folder Structure =
 
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MailStore stores all archived emails in a MailStore-specific folder structure, in which emails are displayed using the same structure as their corresponding source application. This means that folders created in the source application (e.g. Microsoft Outlook) are not changed during the archiving process and can be found easily in MailStore as well.
 
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[[File:accs_folders_01.png|left|250px]]
 
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== User Archives ==
 
  
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For every user, MailStore creates a folder called ''My Archive'' on the highest level of the folder structure. Each folder corresponds to the user archive of the respective user and contains all his or her emails.
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<br style="clear: both;"/>
  
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If the user has access to the archives of other users, their folders are listed as Archive of ''<User Name>''.
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== Accessing the Archive with MailStore Web Access ==
  
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== Opening a User Archive ==
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[[File:Responsive_webaccess.png|right|250px]]
  
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To open a folder, click on the plus sign [+] next to the folder name (as is done in Windows Explorer). Proceed the same with any subfolders.
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The responsive MailStore Web Access provides access to the archive using an internet browser. This has the advantage that no additional software needs to be installed on the user machines. In addition to browsing and viewing emails, web access also offers access through the folder structure and functions for restoring emails from the archive.
  
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== Viewing the Emails in a Folder ==
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[[Accessing the Archive with MailStore Web Access|MailStore Web Access Manual]]
  
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To view the emails in a folder, simply click on the folder name. The emails will be listed below the folder structure.
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<br style="clear: both;"/>
  
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Click on the text Sorted by: <value> to change the order in which emails are displayed. Emails can be sorted according to:
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== Accessing the Archive with the Microsoft Outlook Integration ==
  
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*Date
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[[File:Access outlook.png|right|250px]]
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*From/To (sender/recipient of the email)
 
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*Subject
 
  
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Click on the Field to the right of ''Sorted by'' (called ''New to old'' in the graphic) to reverse the order in which emails are arranged. By default, the latest email is displayed first.
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With a MailStore add-in, users can access the archive directly from Microsoft Outlook.  
  
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== Number of Emails Contained in a Folder ==
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[[Accessing the Archive with the Microsoft Outlook integration|MailStore Outlook Add-in Manual]]
  
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The number of emails in the current folder is shown below the list of messages.
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<br style="clear: both;"/>
  
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== Refreshing the View ==
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== Access Using Other Email Clients ==
  
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To refresh the list of folders, click on a folder and press F5 on your keyboard.
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[[File:Access_imap.jpg|right|250px]]
  
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Click on the folder again to refresh the list of emails.
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MailStore Server provides an integrated IMAP server, that offers you read-only access to the archive for any IMAP capable email client. Especially for alternative email clients (Mozilla Thunderbird) or operating systems (e.g. MacOS or Linux), as well as for mobile platforms such as Android, IPhone or Symbian, this is a very convenient way of accessing the archive.
  
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== Creating, Renaming and Deleting Folders ==
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[[Accessing the Archive via Integrated IMAP Server|MailStore Integrated IMAP Server Manual]]
  
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Information about how to create, rename and delete folders is available in chapter The MailStore Folder Structure.
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<br style="clear: both;"/>
  
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= Quick Search =
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[[de:Zugriff_auf_das_Archiv]]
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= Extended Search =
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[[en:Accessing the Archive]]
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= Email Preview =
 
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= Reopening Emails in an Email Application =
 
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= Exporting Emails =
 
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= Automating the Export Process =
 
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= Microsoft Outlook Add-in =
 
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= MailStore Web Access =
 
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= MailStore iPhone Client =
 

Latest revision as of 15:08, 6 September 2017


MailStore provides several ways to access archived emails:

Accessing the Archive with the MailStore Client Software

Access client.png

MailStore Client is a Windows application that can be installed on any number of user computers (depending on the license purchased). Of all the options for accessing the archive, MailStore Client provides the largest range of functions: Not only can users browse and view their emails but, depending on the privileges assigned to them, set up and execute archiving and exporting tasks.

MailStore Client Manual


Accessing the Archive with MailStore Web Access

Responsive webaccess.png

The responsive MailStore Web Access provides access to the archive using an internet browser. This has the advantage that no additional software needs to be installed on the user machines. In addition to browsing and viewing emails, web access also offers access through the folder structure and functions for restoring emails from the archive.

MailStore Web Access Manual


Accessing the Archive with the Microsoft Outlook Integration

Access outlook.png

With a MailStore add-in, users can access the archive directly from Microsoft Outlook.

MailStore Outlook Add-in Manual


Access Using Other Email Clients

Access imap.jpg

MailStore Server provides an integrated IMAP server, that offers you read-only access to the archive for any IMAP capable email client. Especially for alternative email clients (Mozilla Thunderbird) or operating systems (e.g. MacOS or Linux), as well as for mobile platforms such as Android, IPhone or Symbian, this is a very convenient way of accessing the archive.

MailStore Integrated IMAP Server Manual


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