Administration

Base Configuration

MailStore Server Base Configuration

Basic administrative functions are available in the MailStore Server Base Configuration which can be accessed from the MailStore Server program folder in the Window start menu.

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The following functions and settings are available:

Master Database Under Directory, select the storage location of an existing master database. If an empty directory is chosen, a new master database is created therein. Additional information about master databases is available in chapter Structure of the MailStore Database.

IP Address and Port These settings can be adjusted as needed.

Web Access The Web Access configuration dialog will be opened. Additional information is available in chapter Web Access Configuration.

Debug Log Activate this setting if problems or errors have occurred while operating MailStore Server. After restarting the server service by clicking on Restart in the same window, a detailed log file is written. This file can be evaluated by the MailStore support team, for example.

Locksmith With this function, the user admin with the password admin can be restored.

Windows Service With this function, the MailStore Server service can be stopped and restarted. This may become necessary after certain changes to the configuration have been made or before performing a Backup.

MailStore Web Access Configuration

MailStore Web Access is a limited web version of MailStore Client. It provides access to the archived emails using an internet browser; an installation of MailStore Client is not required.

Users can use the following internet addresses to access their archives. A detailed description is available in chapter Using MailStore Web Access.

Please note: By default, the setup of MailStore Web Access is completed. This chapter only provides information about the settings and how they may be adjusted.

Summary for Experts

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  • MailStore Web Access requires MailStore Server to run on Windows XP starting with SP2, Windows Vista, or Windows Server 2003 or 2008.
  • By default, MailStore Web Access is activated. The preset URLs are http://servername:8461 and https://servername:8462 respectively.
  • Using the MailStore Server Base Configuration, MailStore Web Access can be activated and deactivated, and HTTP and HTTPS ports as well as SSL certificates can be specified if a secure connection is required.
  • To use the function Open in Microsoft Outlook, MAPI must be installed. If neither Outlook nor Exchange Server 2003 or lower are installed on the server, MAPI must be installed separately using the following download: http://www.mailstore.com/?mapi.
  • To use the function Restore to Mailbox, the SMTP access data must be specified once through administrative tools.

System Requirements

In order to be able to use MailStore Web Access, MailStore Server must be installed on one of the following operating systems:

  • Microsoft Windows XP Service Pack 2 or higher
  • Microsoft Windows Vista
  • Microsoft Windows Server 2003
  • Microsoft Windows Server 2008
  • each including Small Business Edition

Users may use any operating system because MailStore Web Access is accessed using an internet browser. MailStore officially supports the following browsers:

  • Microsoft Internet Explorer 6
  • Microsoft Internet Explorer 7
  • Microsoft Internet Explorer 8
  • Mozilla Firefox
  • Google Chrome
  • Opera
  • Apple Safari
  • Apple Safari on iPhone or iPod touch (special interface)

Windows authentication (single sign-on; login without entering the password) requires Microsoft Internet Explorer because it is the only browser capable of sending the appropriate information.

Accessing MailStore Web Access

Unless MailStore Server is configured otherwise, users can access MailStore Web Access with the following internet addresses:

Detailed instructions for the web access are available in chapter Using MailStore Web Access. Instructions for the special iPhone/iPod touch version is available in chapter Access Using iPhone and iPod touch. Activating and Deactivating MailStore Web Access

By default, MailStore Web Access is activated. To deactivate or reactivate it, please proceed as follows:

  • Start the MailStore Server Base Configuration using the appropriate desktop icon.
  • Click on Configure HTTP/HTTPS Access.
  • Remove/add both checkmarks.
  • Click on OK to save the settings.
  • To apply the settings, restart MailStore Server by clicking on Restart.

Specifying Standard Ports for MailStore Web Access

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If, besides MailStore Web Access, no other web server is installed (e.g. an IIS website, Microsoft Outlook Web Access or SharePoint), the standard ports HTTP and HTTPS can be specified. This way, users can access MailStore Web Access directly (without having to enter the port numbers) using the addresses http://servername or https://servername. Please proceed as follows:

  • Start the MailStore Server Base Configuration using the appropriate desktop icon.
  • Click on Configure HTTP/HTTPS Access.
  • Specify port 80 as HTTP port (upper right field).
  • Specify port 443 as HTTPS port (lower right field).
  • Click on OK to save the settings.
  • To apply the new settings, restart MailStore Server by clicking on Restart.

SMTP Settings

Users, Folders and Settings

Storage Locations

Other