Difference between revisions of "Auditing"

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With MailStore Server, selected events can be written into the Windows event log allowing you to track the activities of both administrators and users. This enables a company's compliance officer, for example, to oversee compliance with legal and operational regulations.  
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With MailStore Server, specific events can be written into MailStore's own audit log or the
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Windows event log, allowing you to track the activities of both MailStore administrators and users. This enables a company's compliance officer, for example, to monitor compliance with legal and operational regulations.  
  
 
== Specifying the Audit Log Destination ==
 
== Specifying the Audit Log Destination ==
The destination for logging of audit events can be configured in the [[MailStore Server Service Configuration]]. By default MailStore's own audit log is used, which can be viewed at ''Administrative Tools'' > ''Compliance'' > ''Audit Log''. As an alternative audit events can be written into the Windows application event log.
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The destination for logging of audit events can be configured in the [[MailStore Server Service Configuration]]. By default, MailStore's own audit log is used which can be viewed under ''Administrative Tools > Compliance > Audit Log''. As an alternative, audit events can be written into the Windows application event log. In that case the MailStore's own audit log is not accessible by the MailStore Client anymore.
  
 
== Changing the Auditing Settings ==
 
== Changing the Auditing Settings ==
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Under ''Administrative Tools > Compliance > Auditing'' you can configure which user activities should be logged by MailStore. Activities performed by MailStore administrators will always be written into the audit log.
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To change the auditing settings, please proceed as follows:
 
To change the auditing settings, please proceed as follows:
  
* Start MailStore Client as MailStore administrator (admin).
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[[File:Compliance_audit_01.png|center|550px]]
* Click on ''Administrative Tools'' > ''Compliance'' and then on ''Auditing''.
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*:[[File:Compliance_audit_01.png|center|550px]]
 
 
* From the list, select the event whose auditing status you would like to change.
 
* From the list, select the event whose auditing status you would like to change.
* Change the auditing status by clicking the ''Enable'' or ''Disable'' buttons located beneath the list of events.
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* Change the auditing status via the drop-down list.
*: '''Please note:''' The event ''ComplianceChangeSettings'', which protocols changes of the settings under ''Compliance General'', cannot be disabled.
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Activities that can only be performed by MailStore administrators are listed with the auditing status ''All  Users'' that cannot be changed.
  
Please note that some events may generate a large number of entries in the Windows event log. Only enable such events if you are sure that you need the information.
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Please note that some events (e.g. <code>MessageRetrieveContent</code>) may generate a large number of entries in the audit log. Only enable such events if you are sure that you need that information.
  
 
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Latest revision as of 11:53, 12 April 2018

With MailStore Server, specific events can be written into MailStore's own audit log or the Windows event log, allowing you to track the activities of both MailStore administrators and users. This enables a company's compliance officer, for example, to monitor compliance with legal and operational regulations.

Specifying the Audit Log Destination

The destination for logging of audit events can be configured in the MailStore Server Service Configuration. By default, MailStore's own audit log is used which can be viewed under Administrative Tools > Compliance > Audit Log. As an alternative, audit events can be written into the Windows application event log. In that case the MailStore's own audit log is not accessible by the MailStore Client anymore.

Changing the Auditing Settings

Under Administrative Tools > Compliance > Auditing you can configure which user activities should be logged by MailStore. Activities performed by MailStore administrators will always be written into the audit log.

To change the auditing settings, please proceed as follows:

Compliance audit 01.png
  • From the list, select the event whose auditing status you would like to change.
  • Change the auditing status via the drop-down list.

Activities that can only be performed by MailStore administrators are listed with the auditing status All  Users that cannot be changed.

Please note that some events (e.g. MessageRetrieveContent) may generate a large number of entries in the audit log. Only enable such events if you are sure that you need that information.