Generic LDAP Integration

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Synchronizing User Accounts with a Generic LDAP Directory Service

In addition to adding users manually (which is described in chapter User Management), MailStore can synchronize its internal user database with your company's generic LDAP directory service (e.g. OpenLDAP, Novell eDirectory).

During synchronization user information such as user names and email addresses are read from the LDAP directory and recorded in MailStore Server's user database. MailStore Server makes no changes to the LDAP directory itself. The scope of the synchronization can be limited through filters.

Accessing Directory Service Integration

  • Log on to MailStore Client as a MailStore Server administrator.
  • Click on Administrative Tools > Users and Privileges and then on Directory Services.
  • In the Integration section, change the directory service type to LDAP Generic.
Mldap sync 01.png

Connection to the LDAP Directory Service

For synchronization MailStore Server requires information on how to connect to the LDAP directory service.

  • Server Name
    DNS name or IP address of the LDAP server.
  • Encryption
    Configure whether the connection to the LDAP server is to be unencrypted or LDAP-TLS/LDAP-SSL encrypted.
  • Ignore SSL Security Warnings (only when using IMAP-TLS or IMAP-SSL)
    Activate this option if a self-signed or non-public certificate is used on the LDAP server.
  • Administrative DN
    Distinguished Name (DN) of a user with administrative privileges on the LDAP server.
  • Password
    Password of that user.

LDAP Scope

After configuring the connection settings as described above, you can specify filter criteria for the LDAP directory service synchronization in this section.

  • Base-DN
    LDAP base DN, e.g. dc=mycompany,dc=local
  • Filter (optional)
    RFC 4515 compliant LDAP filter, e.g. (&(objectclass=posixAccount)(mail=*))


Specify how LDAP user attributes should be mapped to the MailStore user attributes:

  • User Name
    LDAP attribute for the user name, e.g. cn or uid.
  • Full Name (optional)
    LDAP attribute for the display name, e.g. displayName.
  • Email addresses (optional)
    LDAP attribute for the SMTP address, e.g. mail. Multiple addresses can be specified, separated by comma.

Includes:Directory Services Options Includes:Assign Default Privileges Includes:Run Directory Services Synchronization

Mads sync 02.png

Includes:Login with Directory Services Credentials

By default, each user created in MailStore has his or her own password specifically for MailStore. The MailStore administrator can specify the password during setup of the user account. Users can later change their passwords in MailStore Client's Administrative Tools.

If your company has a generic LDAP server (e.g. OpenLDAP, Novell eDirectory), MailStore can also be configured to allow users to log on to MailStore Server via MailStore Client using their LDAP passwords.

Procedure for users who were added via synchronization using the generic LDAP directory service

If MailStore users were added using LDAP directory service synchronization as described in the previous section, no actions need to be taken. In this case, MailStore has already performed all necessary settings automatically.

Procedure for users who were added manually

If MailStore users were added manually and if these users are to be able to log on using their LDAP passwords, please proceed as follows:

  • Configure the generic LDAP directory service integration as described in chapter Synchronizing User Accounts with a Generic LDAP Directory Service.
  • Make sure that the MailStore users have the same name as the corresponding users in the LDAP directory service.
  • Under Authentication in the user properties menu, select Directory Services.
Mads ldapauth 01.png