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Über den MailStore Proxy Server können Sie alle E-Mails automatisch bei Ein- oder Ausgang archivieren. Allgemeine Informationen zu den Vor- und Nachteilen dieser Vorgehensweise finden Sie im Kapitel E-Mails direkt bei Ein- und Ausgang archivieren.
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<p class="msnote mswarning">With the release of [https://help.mailstore.com/en/gateway MailStore Gateway], the MailStore Proxy has been marked as deprecated. Please understand that we only provide limited support for MailStore Proxy. Our technical support will be happy to assist you with the transition to MailStore Gateway.</p>
  
Der MailStore Proxy Server steht allen MailStore Server-Kunden kostenlos zur Verfügung und kann unter http://www.mailstore.com/de/downloads.aspx heruntergeladen werden.
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With the MailStore proxy server, emails can be archived automatically upon sending and receiving. The advantages and disadvantages of this procedure are discussed in chapter [[Choosing_the_Right_Archiving_Strategy#Archiving_All_Incoming_and_Outgoing_Emails_Automatically|Archiving Incoming and Outgoing Emails Automatically]].
  
[[File:tech_proxy_01.png|center]]
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The MailStore Proxy server is available to all MailStore Server customers free of charge and can be downloaded under https://my.mailstore.com/Downloads
  
= Arbeitsweise =
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== System Requirements ==
  
MailStore Proxy klinkt sich hierzu in beliebige SMTP- und POP3-Verbindungen ein und schreibt die übertragenen E-Mails zusammen mit einem Bericht über Übertragungsdetails wie Absender und Empfänger mit.
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* Windows Vista/2008 or higher
 +
* .NET Framework 4.5.1 or higher
  
MailStore Server archiviert die von MailStore Proxy mitgeschriebenen E-Mails aus einem gemeinsamen Übergabeverzeichnis. Dieser Vorgang kann automatisiert und mehrfach täglich durchgeführt werden.
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== Procedure ==
 +
To attach MailStore Proxy to SMTP or POP3 connections, it needs to be configured in a fashion, that it is located between two systems. Depending on the planned archiving strategy, MailStore Proxy can be placed between email clients and an email server (company-internal or internet service provider) or  between two email servers. MailStore Proxy writes down a copy of the transmitted emails to a joint transfer directory along with a report containing transmission details such as sender and recipient.
  
= Installation und Konfiguration von MailStore Proxy =
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MailStore Server archives the emails copied by MailStore Proxy from a joint transfer directory. This process can be automated and executed several times per day.
  
Laden Sie MailStore Proxy von der MailStore-Website herunter (Downloadbereich des MailStore Servers).
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[[Image:MailStoreProxy1_en.png|560px|center|thumbnail|Example: Usage of MailStore Proxy with email server located at an ISP]]
  
* Installieren Sie MailStore Proxy auf einem beliebigen Rechner. MailStore Server muss auf diesem Rechner nicht installiert sein, jedoch muss ein Austauschordner existieren, auf welchen beide Vollzugriff haben.
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== Installation and Configuration of MailStore Proxy ==
* Starten Sie nach der Installation den ''MailStore Proxy Admin'' über die neu angelegte Desktopverknüpfung.
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* Download MailStore Proxy from the [https://my.mailstore.com/Downloads MailStore website's download section].
* Auf der Seite Konfiguration können Sie MailStore Proxy an Ihre Umgebung anpassen.
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* Install MailStore Proxy on any computer. It is not required that MailStore Server is installed on the same machine, but a joint transfer directory or network share has to exist to which both have full access.
 +
* After the installation, start ''MailStore Proxy Admin'' by clicking on the new desktop icon.
 +
* Under ''Configuration'', MailStore Proxy can be adjusted to your environment.
 +
: [[File:tech_proxy_02.png|center|550px]]
  
[[File:tech_proxy_02.png|center|550px]]
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=== Specifying the Report Output Directory  ===
 +
In the field ''Report Output Directory'', specify the directory to which MailStore Proxy is to write the transmission reports. In order to be able to archive the emails it contains, MailStore Server has to have access to this directory as well. The directory is valid for all proxy servers (SMTP and POP3).
  
== Das Ausgabeverzeichnis für E-Mails einstellen ==
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=== Adding or Removing a Proxy Server ===
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After installing MailStore Proxy, an example configuration already exists for a SMTP proxy server as well as for a POP3 proxy server. In case you need more proxy servers, e.g. you use email servers from different internet service providers, you can add or remove additional proxy servers by clicking on the appropriate button next to the label "Proxy Servers".
  
Legen Sie im Feld ''Ausgabeverzeichnis'' fest, in welches Verzeichnis der MailStore Proxy Übermittlungsberichte schreiben soll. MailStore Server muss ebenfalls Zugriff auf dieses Verzeichnis haben, um darin befindliche E-Mails archivieren zu können. Das Verzeichnis gilt für alle angelegten Proxy Server (SMTP und POP3)
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=== Configuring a SMTP Proxy Server ===
 +
In order to configure a SMTP proxy server follow these steps:
  
== Den SMTP Proxy Server konfigurieren ==
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* In the list ''Proxy Servers'', click on the name of the proxy server you want to configure. Right after installing MailStore Proxy an example configuration named ''SMTP Proxy Server'' exists, which can be adjusted to your environment.
 +
* In the field ''Name'' you can optionally enter a meaningful name for the SMTP proxy server. This is especially a good idea, in cases where you have more than one proxy server configured. Technically this has no effect on the proxy server.
 +
* Under ''Listen on'', specify the IP address on which MailStore Proxy should listen for incoming connections. The field ''Port'' specifies the port, where MailStore Proxy should listen for incoming connections in order to forward them to the ''Target Host''. The default port is 25. Unless there is another email server running on the computer that listens to port 25 as well, the default should not be changed. Communication with MailStore Proxy can either be unencrypted or encrypted by using StartTLS. SSL connections, often referred to as SMTPS, are currently not supported by MailStore Proxy.
 +
* In the field ''Target Host'', specify to which SMTP server MailStore Proxy is to redirect the incoming connections. Usually, this is the SMTP server of the internet service provider or a company-internal SMTP server. Change the value of the field ''Port'' if the SMTP port of the SMTP server differs from the standard port (25).
 +
* If the connection to the target host is to be encrypted, the type of encryption can be selected under ''Encryption''. Whether or not the connection to the target host is encrypted does in no way depend on the connection to MailStore Proxy being encrypted.<br/>'''Please note:''' Connections of the encryption type ''SSL'' are usually not established through port 25 but port 465. Please do not forget to change the value of the field ''Port'' accordingly.
 +
* If the external SMTP server requires authentication, login credentials can be specified in the fields ''User Name'' and ''Password''. These values are then used when connecting to the target host. By filling out that fields, it is not necessary to configure the login credentials on every single workstation in your network.<br/><br/><p class="msnote">'''Important note: ''' In case you store the login credentials for your SMTP transmission in the SMTP proxy server, you should not make the SMTP proxy server reachable from the Internet, as this will create a so called open-relay server, that gets quickly miss-used by senders of spam.</p>
 +
*  After adjusting the settings, click on ''Save Configuration & Restart'' to restart MailStore Proxy.
  
Klicken Sie in der Liste ''Proxy-Server'' auf ''SMTP Proxy Server''.
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=== Configuring a POP3 Proxy Server ===
 +
* In the list ''Proxy Servers'', click on the name of the POP3 proxy server you want to configure. Right after installing MailStore Proxy an example configuration named ''POP3 Proxy Server'' exists, which can be adjusted to your environment.
 +
* Under ''Listen on'', specify the IP address on which MailStore Proxy should listen for incoming connections. The field ''Port'' specifies the port, where MailStore Proxy should listen for incoming connections in order to forward them to the ''Target Host''. The default port is 110. Unless there is another email server running on the computer that listens to port 110 as well, the default should not be changed.
 +
* In the field ''Target Host'', specify to which POP3 server MailStore Proxy is to redirect the incoming connections. Usually, this is the POP3 server of the internet service provider or a company-internal POP3 server. Change the value of the field ''Port'' if the POP3 port of the POP3 server differs from the standard port (110). Communication with MailStore Proxy can either be unencrypted or encrypted by using StartTLS. Inbound SSL connections, often referred to as POP3S (TCP port 995), are currently not supported by MailStore Proxy.
 +
* If the connection to the target host is to be encrypted, the type of encryption can be selected under ''Encryption''. Whether or not the connection to the target host is encrypted does in no way depend on the connection to MailStore Proxy being encrypted. <br/>'''Please note:''' Connections of the encryption type ''SSL'' are usually not established through port 110 but port 995. Please do not forget to change the value of the field ''Port'' accordingly.
 +
* After adjusting the settings, click on ''Save Configuration & Restart'' to restart MailStore Proxy.
  
* Legen Sie im Feld ''Eingangsport'' fest, auf welchem Port der Proxy-Server eingehende Verbindungen annehmen soll. Die Standardeinstellung ist 25. Wenn kein weiterer E-Mail-Server auf dem Rechner läuft, der ebenfalls auf Port 25 Verbindungen entgegennimmt, sollten Sie die Einstellung so belassen.
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== Integrating MailStore Proxy in Your Email Environment ==
* Im Feld ''Ziel-Server'' legen Sie fest, an welchen SMTP-Server MailStore Proxy eingehende Verbindungen "weitergegeben" werden sollen. Im Normalfall ist dies der SMTP-Server Ihres Internet-Providers oder ein unternehmensinterner SMTP-Server, z.B. AVM KEN!. Ändern Sie den Wert im Feld Port, wenn der SMTP-Port Ihres SMTP-Servers vom Standard (25) abweicht.
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Depending on your archiving strategy there may exists two different locations in your email environment where reconfiguration is required.
* Falls die Verbindung zum Zielserver verschlüsselt werden soll, wählen Sie unter ''Verschlüsselung'' den Verschlüsselungstyp. Ob die Verbindung zum Zielserver verschlüsselt wird, ist völlig unabhängig davon, ob die Verbindung zum MailStore Proxy verschlüsselt ist.
 
* Möchten Sie unternehmensintern auf eine SMTP-Authentifizierung verzichten, der externe SMTP-Server benötigt jedoch eine Authentifizierung, können Sie in den Feldern ''Benutzername'' und ''Kennwort'' feste Zugangsdaten festlegen. Diese werden dann für die Verbindung zum Ziel-Server verwendet.
 
  
== Den POP3 Proxy Server konfigurieren ==
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=== Configuration of the Email Clients ===
 +
If the MailStore Proxy is located between your email clients and email server (company-internal or internet service provider), replace the outgoing email server (SMTP) and the incoming email server (POP3) with the DNS hostname or IP address of the MailStore Proxy. If necessary change the ports appropriate to the ''Listen on'' ports of your SMTP or POP3 proxy server.
  
* Legen Sie im Feld ''Eingangsport'' fest, auf welchem Port der Proxy-Server eingehende Verbindungen annehmen soll. Die Standardeinstellung ist 110. Wenn kein weiterer E-Mail-Server auf dem Rechner läuft, der ebenfalls auf Port 110 Verbindungen entgegennimmt, sollten Sie die Einstellung so belassen.
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=== Configuration of the Email Server ===
* Im Feld ''Ziel-Server'' legen Sie fest, an welchen POP3-Server MailStore Proxy eingehende Verbindungen "weitergegeben" werden sollen. Im Normalfall ist dies der POP3-Server Ihres Internet-Providers oder ein unternehmensinterner POP3-Server, z.B. AVM KEN!. Ändern Sie den Wert im Feld Port, wenn der POP3-Port Ihres POP3-Servers vom Standard (110) abweicht.
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Is the MailStore Proxy located between two email server, e.g. between your company-internal and the one of your internet service provider, make sure that your email server sends all outgoing emails to the MailStore Proxy. Often the required option can be found under the term "Smarthost" or "Outgoing Relay" in the configuration options of your email server. Fill in the DNS hostname or IP address of the MailStore server and adjust the ports appropriate to the ''Listen on'' ports of your SMTP or POP3 proxy server.
* Falls die Verbindung zum Zielserver verschlüsselt werden soll, wählen Sie unter ''Verschlüsselung'' den Verschlüsselungstyp. Ob die Verbindung zum Zielserver verschlüsselt wird, ist völlig unabhängig davon, ob die Verbindung zum MailStore Proxy verschlüsselt ist.
 
  
Starten Sie nach der Anpassung der Einstellungen den MailStore Proxy über ''Speichern und neu starten'' neu.
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If your email server fetches the content of POP3 mailboxes from your internet service provider's email server, make sure that the connection gets established to the MailStore Proxy in the future. Please refer to the manual of your email server for further information on how to change that settings.  
  
= Konfiguration der E-Mail-Clients =
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== Configuration of MailStore Server ==
 +
Before configuring MailStore Server, please make sure that a MailStore user account exists for each user whose emails are to be archived with the MailStore Proxy server. Please refer to chapter [[Users,_Folders_and_Settings#User_Management|User Management]] for more information.
  
Ersetzen Sie in der E-Mail-Konfiguration der Clients den SMTP-/POP3-Server des Internetanbieters durch den Rechnernamen des MailStore Proxy.
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<p class="msnote">'''Important notice:''' It is imperative that, in user management under ''Properties'', the email address is specified for each user. This is the only way to make sure that the emails in the archive are assigned to the appropriate users. If the POP3 user name does not match the user's email address, the user name has to be added separately.</p>
  
= Konfiguration von MailStore Server =
+
'''Please proceed as follows:'''
  
Falls noch nicht erfolgt, müssen Sie für jeden Anwender, dessen E-Mails mit Hilfe des Proxy-Servers archiviert werden, einen MailStore-Benutzer anlegen. Weitere Informationen dazu finden Sie im Kapitel Verwalten von Benutzern.
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* Start MailStore Client on the computer on which MailStore Server is installed. Log on to MailStore Client as administrator.
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* Click on ''Archive Email'' and then on ''MailStore Proxy''.
 +
:[[File:tech_proxy_03.png|center]]
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* Select the directory that was specified earlier as Report Output Directory in the proxy configuration.
 +
* Under ''Delete report files when archiving'', mark the checkbox succeeded only after the archiving process has been tested sufficiently. Even if this setting is disabled, MailStore Server does not archive duplicate emails.
 +
* Under ''Delete report files when archiving'', mark the checkbox ''failed due to unknown email addresses / POP3 users only'' after the email addresses of all users have been verified (in ''User Management'' under ''Properties'').<br/>'''Background:''' Those emails received from the proxy server which MailStore is unable to assign to any MailStore user remain in the output directory of the proxy server. The option to ''Delete report files when archiving failed due to unknown email addresses / POP3 users'' provides a way to keep the amount of such data at a minimum.
 +
* Click on ''Next''.
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* At the last step, a name for the archiving profile can be specified. After clicking ''Finish'', the archiving profile will be listed under ''Saved Settings (Profiles)'' and can be run immediately, if desired.
  
<p class="msnote">'''Wichtig:''' In den Benutzereigenschaften dieser Benutzer müssen unbedingt deren E-Mail-Adressen angegeben sein. Nur so können die E-Mails den Benutzern im Archiv korrekt zugeordnet werden. Unterscheidet sich der POP3-Benutzername der Anwender von deren E-Mail-Adresse, müssen Sie diesen zusätzlich hinzufügen.</p>
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{{Starting the Archiving Process}}
 
 
'''Gehen Sie danach wie folgt vor:'''
 
 
 
* Starten Sie den MailStore Client an dem PC, von dem aus die Archivierungsaufgabe regelmäßig nach einem Zeitplan angestoßen werden soll. Dies kann der MailStore Server-PC oder ein beliebiger Rechner sein. Melden Sie sich als MailStore-Administrator über den MailStore Client an.
 
 
 
* Klicken Sie auf ''E-Mails archivieren'' und dann auf ''MailStore Proxy''.
 
 
 
[[File:tech_proxy_03.png|center]]
 
 
 
* Wählen sie das Verzeichnis aus, welches Sie zuvor in der Proxy-Konfiguration als Ausgabeverzeichnis angegeben haben.
 
* Haken Sie Reportdateien löschen, wenn die Archivierung erfolgreich war erst dann an, wenn Sie die Archivierung ausreichend getestet haben. MailStore Server wird auch ohne diese Einstellung E-Mails nicht mehrfach archivieren.
 
* Haken Sie ''Reportdateien löschen, wenn die Archivierung fehlgeschlagen ist wegen unbekannter Adressen / POP3-Benutzer'' erst dann an, wenn Sie die Angabe der E-Mail-Adressen in den Benutzereigenschaften aller Benutzer kontrolliert haben.<br/>'''Hintergrund:''' Erhält der MailStore Server vom Proxy Server E-Mails, die er keinem MailStore-Benutzer zuordnen kann, so verbleiben die E-Mails im Ausgabeverzeichnis des Proxy Servers. Um diese Datenmenge gering zu halten, können Sie die Option ''Reportdateien löschen, wenn die Archivierung fehlgeschlagen ist wegen unbekannter Adressen / POP3-Benutzer'' anhaken.
 
* Klicken Sie auf ''Weiter''.
 
* Im letzten Schritt können Sie einen beliebigen Namen für das Archivierungsprofil festlegen. Nach einem Klick auf Fertigstellen wird das Archivierungsprofil unter diesem Namen in der Liste Gespeicherte Einstellungen (Profile) aufgeführt und kann auf Wunsch direkt gestartet werden.
 
 
 
= Starten der Archivierung =
 
 
 
== Die Archivierung manuell starten ==
 
 
 
Klicken Sie auf der Startseite des MailStore Clients auf ''E-Mails archivieren'' und wählen Sie in der Liste der Gespeicherte Einstellungen (Profile) das auszuführende Archivierungsprofil aus. Klicken Sie dann auf ''Starten''. Nach erfolgter Archivierung erscheint ein Protokoll. In diesem finden Sie Informationen über die Menge der archivierten E-Mails sowie evtl. aufgetretene Fehler.
 
 
Das Archivierungsprofil kann beliebig oft ausgeführt werden. MailStore archiviert grundsätzlich nur die E-Mails, die noch nicht im Archiv vorhanden sind.
 
 
Nach der Archivierung finden Sie die durch die einzelnen Benutzer gesendeten E-Mails in deren ''Proxy Outgoing''-Ordner, die empfangenen E-Mails in deren ''Proxy Incoming''-Ordner.
 
 
 
== Die Archivierung automatisieren ==
 
 
 
Neben der manuellen Ausführung von Archivierungsaufgaben können diese auch automatisch nach einem Zeitplan gestartet werden. Klicken Sie dazu mit der rechten Maustaste auf das soeben angelegte Profil und dann auf ''Zeitgesteuert ausführen''. Weitere Informationen dazu finden Sie im Kapitel Die Archivierung automatisieren.
 
  
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[[de:MailStore Proxy]]
 
[[en:MailStore Proxy]]
 
[[en:MailStore Proxy]]

Latest revision as of 18:20, 22 February 2019

With the release of MailStore Gateway, the MailStore Proxy has been marked as deprecated. Please understand that we only provide limited support for MailStore Proxy. Our technical support will be happy to assist you with the transition to MailStore Gateway.

With the MailStore proxy server, emails can be archived automatically upon sending and receiving. The advantages and disadvantages of this procedure are discussed in chapter Archiving Incoming and Outgoing Emails Automatically.

The MailStore Proxy server is available to all MailStore Server customers free of charge and can be downloaded under https://my.mailstore.com/Downloads

System Requirements

  • Windows Vista/2008 or higher
  • .NET Framework 4.5.1 or higher

Procedure

To attach MailStore Proxy to SMTP or POP3 connections, it needs to be configured in a fashion, that it is located between two systems. Depending on the planned archiving strategy, MailStore Proxy can be placed between email clients and an email server (company-internal or internet service provider) or between two email servers. MailStore Proxy writes down a copy of the transmitted emails to a joint transfer directory along with a report containing transmission details such as sender and recipient.

MailStore Server archives the emails copied by MailStore Proxy from a joint transfer directory. This process can be automated and executed several times per day.

Example: Usage of MailStore Proxy with email server located at an ISP

Installation and Configuration of MailStore Proxy

  • Download MailStore Proxy from the MailStore website's download section.
  • Install MailStore Proxy on any computer. It is not required that MailStore Server is installed on the same machine, but a joint transfer directory or network share has to exist to which both have full access.
  • After the installation, start MailStore Proxy Admin by clicking on the new desktop icon.
  • Under Configuration, MailStore Proxy can be adjusted to your environment.
Tech proxy 02.png

Specifying the Report Output Directory

In the field Report Output Directory, specify the directory to which MailStore Proxy is to write the transmission reports. In order to be able to archive the emails it contains, MailStore Server has to have access to this directory as well. The directory is valid for all proxy servers (SMTP and POP3).

Adding or Removing a Proxy Server

After installing MailStore Proxy, an example configuration already exists for a SMTP proxy server as well as for a POP3 proxy server. In case you need more proxy servers, e.g. you use email servers from different internet service providers, you can add or remove additional proxy servers by clicking on the appropriate button next to the label "Proxy Servers".

Configuring a SMTP Proxy Server

In order to configure a SMTP proxy server follow these steps:

  • In the list Proxy Servers, click on the name of the proxy server you want to configure. Right after installing MailStore Proxy an example configuration named SMTP Proxy Server exists, which can be adjusted to your environment.
  • In the field Name you can optionally enter a meaningful name for the SMTP proxy server. This is especially a good idea, in cases where you have more than one proxy server configured. Technically this has no effect on the proxy server.
  • Under Listen on, specify the IP address on which MailStore Proxy should listen for incoming connections. The field Port specifies the port, where MailStore Proxy should listen for incoming connections in order to forward them to the Target Host. The default port is 25. Unless there is another email server running on the computer that listens to port 25 as well, the default should not be changed. Communication with MailStore Proxy can either be unencrypted or encrypted by using StartTLS. SSL connections, often referred to as SMTPS, are currently not supported by MailStore Proxy.
  • In the field Target Host, specify to which SMTP server MailStore Proxy is to redirect the incoming connections. Usually, this is the SMTP server of the internet service provider or a company-internal SMTP server. Change the value of the field Port if the SMTP port of the SMTP server differs from the standard port (25).
  • If the connection to the target host is to be encrypted, the type of encryption can be selected under Encryption. Whether or not the connection to the target host is encrypted does in no way depend on the connection to MailStore Proxy being encrypted.
    Please note: Connections of the encryption type SSL are usually not established through port 25 but port 465. Please do not forget to change the value of the field Port accordingly.
  • If the external SMTP server requires authentication, login credentials can be specified in the fields User Name and Password. These values are then used when connecting to the target host. By filling out that fields, it is not necessary to configure the login credentials on every single workstation in your network.

    Important note: In case you store the login credentials for your SMTP transmission in the SMTP proxy server, you should not make the SMTP proxy server reachable from the Internet, as this will create a so called open-relay server, that gets quickly miss-used by senders of spam.

  • After adjusting the settings, click on Save Configuration & Restart to restart MailStore Proxy.

Configuring a POP3 Proxy Server

  • In the list Proxy Servers, click on the name of the POP3 proxy server you want to configure. Right after installing MailStore Proxy an example configuration named POP3 Proxy Server exists, which can be adjusted to your environment.
  • Under Listen on, specify the IP address on which MailStore Proxy should listen for incoming connections. The field Port specifies the port, where MailStore Proxy should listen for incoming connections in order to forward them to the Target Host. The default port is 110. Unless there is another email server running on the computer that listens to port 110 as well, the default should not be changed.
  • In the field Target Host, specify to which POP3 server MailStore Proxy is to redirect the incoming connections. Usually, this is the POP3 server of the internet service provider or a company-internal POP3 server. Change the value of the field Port if the POP3 port of the POP3 server differs from the standard port (110). Communication with MailStore Proxy can either be unencrypted or encrypted by using StartTLS. Inbound SSL connections, often referred to as POP3S (TCP port 995), are currently not supported by MailStore Proxy.
  • If the connection to the target host is to be encrypted, the type of encryption can be selected under Encryption. Whether or not the connection to the target host is encrypted does in no way depend on the connection to MailStore Proxy being encrypted.
    Please note: Connections of the encryption type SSL are usually not established through port 110 but port 995. Please do not forget to change the value of the field Port accordingly.
  • After adjusting the settings, click on Save Configuration & Restart to restart MailStore Proxy.

Integrating MailStore Proxy in Your Email Environment

Depending on your archiving strategy there may exists two different locations in your email environment where reconfiguration is required.

Configuration of the Email Clients

If the MailStore Proxy is located between your email clients and email server (company-internal or internet service provider), replace the outgoing email server (SMTP) and the incoming email server (POP3) with the DNS hostname or IP address of the MailStore Proxy. If necessary change the ports appropriate to the Listen on ports of your SMTP or POP3 proxy server.

Configuration of the Email Server

Is the MailStore Proxy located between two email server, e.g. between your company-internal and the one of your internet service provider, make sure that your email server sends all outgoing emails to the MailStore Proxy. Often the required option can be found under the term "Smarthost" or "Outgoing Relay" in the configuration options of your email server. Fill in the DNS hostname or IP address of the MailStore server and adjust the ports appropriate to the Listen on ports of your SMTP or POP3 proxy server.

If your email server fetches the content of POP3 mailboxes from your internet service provider's email server, make sure that the connection gets established to the MailStore Proxy in the future. Please refer to the manual of your email server for further information on how to change that settings.

Configuration of MailStore Server

Before configuring MailStore Server, please make sure that a MailStore user account exists for each user whose emails are to be archived with the MailStore Proxy server. Please refer to chapter User Management for more information.

Important notice: It is imperative that, in user management under Properties, the email address is specified for each user. This is the only way to make sure that the emails in the archive are assigned to the appropriate users. If the POP3 user name does not match the user's email address, the user name has to be added separately.

Please proceed as follows:

  • Start MailStore Client on the computer on which MailStore Server is installed. Log on to MailStore Client as administrator.
  • Click on Archive Email and then on MailStore Proxy.
Tech proxy 03.png
  • Select the directory that was specified earlier as Report Output Directory in the proxy configuration.
  • Under Delete report files when archiving, mark the checkbox succeeded only after the archiving process has been tested sufficiently. Even if this setting is disabled, MailStore Server does not archive duplicate emails.
  • Under Delete report files when archiving, mark the checkbox failed due to unknown email addresses / POP3 users only after the email addresses of all users have been verified (in User Management under Properties).
    Background: Those emails received from the proxy server which MailStore is unable to assign to any MailStore user remain in the output directory of the proxy server. The option to Delete report files when archiving failed due to unknown email addresses / POP3 users provides a way to keep the amount of such data at a minimum.
  • Click on Next.
  • At the last step, a name for the archiving profile can be specified. After clicking Finish, the archiving profile will be listed under Saved Settings (Profiles) and can be run immediately, if desired.

Starting the Archiving Process

Starting the Archiving Process Manually

On the start page of MailStore Client, click on Archive Email and from the list under Saved Profiles, select the appropriate archiving profile. Click on Run. After the archiving process has been executed, a protocol appears. It contains information about the volume of emails that have been archived as well as any errors that may have occurred.

This process can be repeated by the user any number of times. MailStore only archives those emails that are not yet stored in the corresponding user archive.

Automating the Archiving Process

In addition to being executed manually, archiving tasks can also be executed automatically. Additional information about this topic is available in chapter Automating the Archiving Process.

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About MailStore

  • MailStore Server is one of the leading email archiving solutions for SMB.
  • For private use there is a free tool for email archiving furthermore: MailStore Home.