Difference between revisions of "System Requirements"

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== Do I have to install MailStore Server on a separate system? ==
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== Hardware ==
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The calculator below helps to specify the hardware needs subject to the number of users, stored email, and the [[Choosing_the_Right_Archiving_Strategy|archiving strategy]].
  
'''Q:''' Can I install MailStore Server on the same computer where Exchange Server (or any other email server) is installed, or do I have to install it on a separate machine?
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Calculations are based on the following base values:
  
'''A:''' Primarily this depends on the size of your setup. With less than 150 clients there is no problem installing MailStore Server onto a running Exchange- or Fileserver. For larger setups we recommend using an separate server for in order to run MailStore Server.
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* Yearly Email Volume per User: 10000
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* Email Size: 75Kb
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* Compression Ratio: 60%
  
== Do I need an additional database server like Microsoft SQL Server to run MailStore Server? ==
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<system_requirements product="server"/>
  
'''Q:''' Most email archiving products on the market seem to require Microsoft SQL Server installed. In MailStore Server's system requirements, I have not found this requirement.
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<p class="msnote">'''Please note: '''For a planned MailStore Server installation with more than 500 users, please contact our [https://www.mailstore.com/en/support/ Technical Support] to determine the optimal hardware setup.</p>
  
Is this correct?
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== Software ==
  
'''A:''' Yes, this is correct. MailStore Server comes with an embedded database and does not depend on any other external database server.
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=== Operating System ===
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MailStore Server, [[Accessing_the_Archive_with_the_MailStore_Client_software|MailStore Client]] and [[Accessing_the_Archive_with_the_Microsoft_Outlook_integration|MailStore Outlook Add-in]] require the following operating systems for installation and execution. Both 32-bit and 64-bit versions are supported.
  
== Does MailStore Web Access require Internet Information Server or Apache? ==
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* Microsoft Windows 10
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* Microsoft Windows 8.1
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* Microsoft Windows 7 SP1
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* Microsoft Windows Server 2019 (Essentials, Standard, Datacenter)
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* Microsoft Windows Server 2016 (Essentials, Standard, Datacenter)
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* Microsoft Windows Server 2012 R2 (Foundation, Essentials, Standard, Datacenter)
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* Microsoft Windows Server 2012 (Foundation, Essentials, Standard, Datacenter)
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* Microsoft Windows Small Business Server 2011 SP1
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* Microsoft Windows Server 2008 R2 SP1 (Foundation, Standard, Enterprise, Datacenter)
  
'''Q:''' Do I need an additional web-server like Microsoft IIS or Apache to offer MailStore Web Access to my clients?
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<p class="msnote">'''Please note: '''For a MailStore Server installation with more than 25 users, a Microsoft Windows Server operating system is required for the [[MailStore_Server_Service_Configuration|MailStore Server Service]] because of restrictions of concurrent connections of Microsoft Windows client operating systems.</p>
  
'''A:''' No. MailStore runs its own HTTP Server on the corresponding TCP Ports and therefore does not need an additional web server.
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=== Other Software ===
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The following other software is required:
  
== Do I need to run MailStore Server on the same machine as Microsoft Exchange? ==
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* [http://www.mailstore.com/?netfx4 Microsoft .NET Framework Version 4.5.1] or higher
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* ''Optional:'' [[Search_Indexes#Install_Missing_IFilters|IFilter drivers]] on the MailStore Server computer for filetypes to be indexed
  
'''Q:''' When using MailStore Server together with Microsoft Exchange, do I need to run it on the same machine?
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=== Outlook Versions ===
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MailStore Outlook Add-in is compatible with the following versions of Microsoft Outlook for Windows. Both, 32-bit and 64-bit versions are supported.
  
'''A:''' No. This is not required. Optionally MailStore Server can be installed onto a separate system. In setups with more than 150 users we recommend using an additional server in order to run MailStore Server.
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* Microsoft Outlook 2019 (Click-to-Run only, Windows Store version is '''not''' supported)
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* Microsoft Outlook 2016 as component for Office 365 (Click-to-Run)
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* Microsoft Outlook 2016
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* Microsoft Outlook 2013 as component for Office 365 (Click-to-Run)
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* Microsoft Outlook 2013
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* Microsoft Outlook 2010 (Click-to-Run is '''not''' supported)
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* Microsoft Outlook 2007
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* Microsoft Outlook 2003
  
== Virtualization ==
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{{Multiline_Notices|Heading=Important Notice|{{3rd_Party_Product_EOL_Notice|Outlook 2003, 2007 and 2010|Microsoft|are}}}}
  
'''Q:''' Is it possible to run MailStore Server on virtual machines like VMWare guests or similar?
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=== Web Browsers ===
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The following web browsers are officially supported by MailStore Web Access. Other browsers based on the same rendering engine as the once below (e.g. Opera) ''may'' work as well.
  
'''A:''' Yes it is possible, as long as the underlying operating system supports it, there is no problem running MailStore Server inside a virtualized environment.
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{| class="wikitable" |
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! Operating System / Browser
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! Edge
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! IE 11
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! Firefox (Latest)
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! Chrome (Latest)
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! Safari (Latest)
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|-
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! Windows 10
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| style="text-align: center; | Supported
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| style="text-align: center; | Supported
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| style="text-align: center; | Supported
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| style="text-align: center; | Supported
 +
|
 +
|-
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! Windows 8.1
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|
 +
| style="text-align: center; | Supported
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| style="text-align: center; | Supported
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| style="text-align: center; | Supported
 +
|
 +
|-
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! Windows 7 (SP1)
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|
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| style="text-align: center; | Supported
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| style="text-align: center; | Supported
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| style="text-align: center; | Supported
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|
 +
|-
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! macOS
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|
 +
|
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| style="text-align: center; | Supported
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| style="text-align: center; | Supported
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| style="text-align: center; | Supported
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|-
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! Linux
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|
 +
|
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| style="text-align: center; | Supported
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| style="text-align: center; | Supported
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|
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|}
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== Frequently Asked Questions ==
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=== Email Volume ===
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'''Q:''' How do large email volumes affect the performance and what is recommended maximum?
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'''A:''' The more emails are archived on a daily basis the more resources are required and more time is needed to execute certain tasks such as searching the archive. Environment with much higher volumes than 10000 emails per user per year, may experience degraded performance over time.
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 +
=== Dedicated machine ===
 +
'''Q:''' Can I install MailStore Server on the same computer where Microsoft Exchange or any other email server is installed or do I have to install it on a dedicated machine?
 +
 
 +
'''A:''' Primarily this depends on the size of your setup, the archiving strategy and the kind of usage. Whenever possible, the MailStore Server service should be installed on a dedicated machine.
 +
 
 +
=== Database server ===
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'''Q:''' Most email archiving products on the market seem to require Microsoft SQL Server or a similar product installed. Does MailStore Server also require an external database server?
 +
 
 +
'''A:''' MailStore Server comes with an [[Storage_Locations|integrated storage]] and does not depend on any other external database server.
 +
 
 +
=== Web server ===
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'''Q:''' Do I need an additional web server like Microsoft IIS or Apache to offer MailStore Web Access to my clients?
  
== Terminal Server environments ==
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'''A:''' No. MailStore Server runs its own HTTP server on the corresponding TCP ports. Therefore you do not need an additional web server to use MailStore Web Access.
  
'''Q:''' Is it possible to run MailStore in a terminal server environment?
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=== Anti-Virus Software ===
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'''F:''' What needs to be considered while using anti-virus software with MailStore?
  
'''A:''' Yes, this is absolutely possible.
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'''A:''' When using file based virus scanners, it is recommended to exclude all archive directories (master database and archive stores) from scanning. For more information, please refer to the [[Notes_on_Antivirus_Software|notes on anti-virus software]].
  
== Can I store the archive on NAS (Network Attached Storage)? ==
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=== Virtualization ===
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'''Q:''' Is it possible to run MailStore Server on virtual machines like VMware guests or similar?
  
'''Q:''' Do I have to store the archive on the local hard disk, or can I also store it (or parts of it) on network attached storage, e.g. a network share?
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'''A:''' Yes it is possible, as long as the underlying operating system supports it, there is no problem running MailStore Server inside a virtualized environment.
  
'''A:''' Since version 4.0, MailStore supports the storage on NAS (Network Attached Storage) systems. To ensure successful operation, the NAS should meet the following prerequisites:
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=== Terminal Server environments ===
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'''Q:''' Is it possible to run MailStore in a terminal server environment?
  
* The NAS offers SMB/CIFS support in order to be able to provide Windows shares in the network or is attached to the server via FibreChannel or iSCSI
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'''A:''' Yes, running MailStore Client and MailStore Outlook Add-in is absolutely possible. Running MailStore Server service on a terminal server is not recommended.
* The read/write capacity should not fall below 5MB/sec.
 
* When moving an existing MailStore database, the available disk space should be twice the size of the current archive.
 
  
To use MailStore with storage on an NAS, two options are available. Both are described in the following.
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=== Network Attached Storage ===
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'''Q:''' Do I have to store the archive on the local hard disk, or can I also store it (or parts of it) on network attached storage, e.g. a network share?
  
Please note: If the NAS is attached to the server via FibreChannel or iSCSI, no further configuration steps are needed, as long as the NAS device can be accessed as a local hard disk with a drive letter assigned to it.
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'''A:''' In general, using local storage is preferable to using network storage. To use MailStore Server with storage on a NAS, different options are available which are described in the article [[Using Network Attached Storage (NAS)]].
  
There is an article in MailStore Server's online documentation that describes all the details.
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[[de:Systemanforderungen]]
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[[en:System Requirements]]

Latest revision as of 11:13, 18 November 2021

Hardware

The calculator below helps to specify the hardware needs subject to the number of users, stored email, and the archiving strategy.

Calculations are based on the following base values:

  • Yearly Email Volume per User: 10000
  • Email Size: 75Kb
  • Compression Ratio: 60%
Total Number of Users
Total Number of Instances
Years of Email Data
Archiving Strategy
 
 
Processor (Cores/Threads) /
Main Memory
Disk SpaceOperating System
Databases
Search Indexes
Content
Total
Network Bandwidth1000 Mbit/s

Please note: For a planned MailStore Server installation with more than 500 users, please contact our Technical Support to determine the optimal hardware setup.

Software

Operating System

MailStore Server, MailStore Client and MailStore Outlook Add-in require the following operating systems for installation and execution. Both 32-bit and 64-bit versions are supported.

  • Microsoft Windows 10
  • Microsoft Windows 8.1
  • Microsoft Windows 7 SP1
  • Microsoft Windows Server 2019 (Essentials, Standard, Datacenter)
  • Microsoft Windows Server 2016 (Essentials, Standard, Datacenter)
  • Microsoft Windows Server 2012 R2 (Foundation, Essentials, Standard, Datacenter)
  • Microsoft Windows Server 2012 (Foundation, Essentials, Standard, Datacenter)
  • Microsoft Windows Small Business Server 2011 SP1
  • Microsoft Windows Server 2008 R2 SP1 (Foundation, Standard, Enterprise, Datacenter)

Please note: For a MailStore Server installation with more than 25 users, a Microsoft Windows Server operating system is required for the MailStore Server Service because of restrictions of concurrent connections of Microsoft Windows client operating systems.

Other Software

The following other software is required:

Outlook Versions

MailStore Outlook Add-in is compatible with the following versions of Microsoft Outlook for Windows. Both, 32-bit and 64-bit versions are supported.

  • Microsoft Outlook 2019 (Click-to-Run only, Windows Store version is not supported)
  • Microsoft Outlook 2016 as component for Office 365 (Click-to-Run)
  • Microsoft Outlook 2016
  • Microsoft Outlook 2013 as component for Office 365 (Click-to-Run)
  • Microsoft Outlook 2013
  • Microsoft Outlook 2010 (Click-to-Run is not supported)
  • Microsoft Outlook 2007
  • Microsoft Outlook 2003
Important Notice: Outlook 2003, 2007 and 2010 are no longer maintained by Microsoft. Therefore, we are only able to ensure limited compatibility and thus provide limited technical support for Outlook 2003, 2007 and 2010. Information in this document regarding MailStore's capabilities towards Outlook 2003, 2007 and 2010 is no longer maintained and may no longer be up-to-date. Furthermore, we reserve the right to partially as well as completely remove support for Outlook 2003, 2007 and 2010 in a future MailStore update.

Web Browsers

The following web browsers are officially supported by MailStore Web Access. Other browsers based on the same rendering engine as the once below (e.g. Opera) may work as well.

Operating System / Browser Edge IE 11 Firefox (Latest) Chrome (Latest) Safari (Latest)
Windows 10 Supported Supported Supported Supported
Windows 8.1 Supported Supported Supported
Windows 7 (SP1) Supported Supported Supported
macOS Supported Supported Supported
Linux Supported Supported

Frequently Asked Questions

Email Volume

Q: How do large email volumes affect the performance and what is recommended maximum?

A: The more emails are archived on a daily basis the more resources are required and more time is needed to execute certain tasks such as searching the archive. Environment with much higher volumes than 10000 emails per user per year, may experience degraded performance over time.

Dedicated machine

Q: Can I install MailStore Server on the same computer where Microsoft Exchange or any other email server is installed or do I have to install it on a dedicated machine?

A: Primarily this depends on the size of your setup, the archiving strategy and the kind of usage. Whenever possible, the MailStore Server service should be installed on a dedicated machine.

Database server

Q: Most email archiving products on the market seem to require Microsoft SQL Server or a similar product installed. Does MailStore Server also require an external database server?

A: MailStore Server comes with an integrated storage and does not depend on any other external database server.

Web server

Q: Do I need an additional web server like Microsoft IIS or Apache to offer MailStore Web Access to my clients?

A: No. MailStore Server runs its own HTTP server on the corresponding TCP ports. Therefore you do not need an additional web server to use MailStore Web Access.

Anti-Virus Software

F: What needs to be considered while using anti-virus software with MailStore?

A: When using file based virus scanners, it is recommended to exclude all archive directories (master database and archive stores) from scanning. For more information, please refer to the notes on anti-virus software.

Virtualization

Q: Is it possible to run MailStore Server on virtual machines like VMware guests or similar?

A: Yes it is possible, as long as the underlying operating system supports it, there is no problem running MailStore Server inside a virtualized environment.

Terminal Server environments

Q: Is it possible to run MailStore in a terminal server environment?

A: Yes, running MailStore Client and MailStore Outlook Add-in is absolutely possible. Running MailStore Server service on a terminal server is not recommended.

Network Attached Storage

Q: Do I have to store the archive on the local hard disk, or can I also store it (or parts of it) on network attached storage, e.g. a network share?

A: In general, using local storage is preferable to using network storage. To use MailStore Server with storage on a NAS, different options are available which are described in the article Using Network Attached Storage (NAS).