Frequently Asked Questions - Revision history

Rjansen at 15:58, 20 February 2026

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Dweuthen at 13:46, 23 March 2017

2017-03-23T13:46:46Z

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Dweuthen at 15:20, 16 March 2017

2017-03-16T15:20:58Z

Dweuthen at 10:34, 1 July 2014

2014-07-01T10:34:47Z

Admin at 09:21, 14 February 2014

2014-02-14T09:21:55Z

Bmeyn: /* Use Scenarios */

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== System Requirements ==
* '''What are the system requirements of MailStore Service Provider Edition?''' A comprehensive overview of all system requirements can be found on the [[System Requirements]] page.
* '''What are the recommendations for a persistent, high performance operation?''' Such recommendations are available in our [[Performance and Scalability Guidelines]].
* '''What is the maximum number of user archives per instance?''' The maximum recommended number of users per instance is 300. For further details, refer to our [[Performance and Scalability Guidelines]].
* '''What is the maximum number of instances (respectively end-customers) that can be created?''' An infinite number of instances can be deployed on an unlimited number of Instance Hosts. Please refer to our [[Performance and Scalability Guidelines]] or contact our [https://cs.mailstore.com technical support] directly for further inquiries.
* '''Will there be a Linux version?''' Due to being fully dependent on Microsoft’s .NET Framework, it is unlikely that a Linux version will exist in the future.

== Use Scenarios ==

* '''How can I switch from single server to multi server mode?''' Any single server mode setup where Management Server, Instance Host and Client Access Server roles are installed on the same server, can be turned easily into a multi server mode setup by adding additional Instance Hosts or Client Access Servers. Further information can be found in the [[Multi Server Mode Setup]] chapter.
* '''As a large organization (end customer), can I run MailStore Service Provider Edition in my own Private Cloud?''' Generally, the MailStore Service Provider Edition can be used in Private Clouds. Please [https://cs.mailstore.com contact us] for further details.
* '''As a Service Provider, can I use MailStore Service Provider Edition in Virtual Private Clouds that I am hosting for my end customers?''' Using MailStore Service Provider Edition in Virtual Private Clouds is absolutely possible. Please refer to the [[Overview]] to learn more about the different supported scenarios.
* ''' Can MailStore Service Provider Edition run on Amazon EC2, Windows Azure or similar infrastructure?''' Due to its storage technology and the required disk I/O throughput, it is not recommended to run MailStore Service Provider Edition on such infrastructure.

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 == System Requirements ==
 * '''What are the system requirements of MailStore Service Provider Edition?'''<br/>A comprehensive overview of all system requirements can be found on the [[System Requirements]] page.
-* '''Is running MailStore Service Provider Edition on virtual machines supported?'''<br/>The single server mode as well as an individual Instance Hosts in a multi-server setup requires all resources specified in the [[System Requirements]] to be allocated exclusively to the machine where the software has been installed to ensure a decent user experience under all circumstances. Therefore, using virtualization requires good planning and proper resource allocation.<br/><br/>In a multi-server setup, the Management Server and Client Access Server can run on a virtual machine as long as the operating system is supported.
+* '''Is it possible to run MailStore SPE on virtual machines like VMware guests or similar?'''<br/>MailStore does not provide any tested and approved virtual machine image for virtualized platforms. Yet, it is generally possible to install and operate MailStore SPE in a virtual environment.<br/>When running a virtual machine, keep in mind, that the [[System Requirements]] (hardware and software requirements) must be met at all times in order to ensure a stable and efficient operation. For example, in a hosted virtual server environment, servers with exclusively dedicated resources should be used instead of servers that share their resources with other machines.<br/>It is mandatory to reserve appropriate compute and storage resources. In addition, such VM shall be deployed with on-premises hardware, not in public cloud environments.<br/>If a virtual machine is stopped, MailStore must either be frozen via VSS or the entire virtual machine including data storage must be stopped consistently. For more information, see the [[Backup and Restore]].<br/>Please note that MailStore cannot provide technical support for the configuration and operation of your virtualization system. Any application failure reported to MailStore must be reproduced on physical hardware in case of doubt.
 * ''' Can MailStore Service Provider Edition run on Amazon AWS, Microsoft Azure or similar infrastructure?'''<br/>As long as the system requirements are met, MailStore Service Provider Edition can be used on IaaS platforms such as Amazon AWS or Microsoft Azure. Due to the storage requirements and the required disk I/O throughput, it often requires the use of high end instances.
 * '''Will there be a Linux version?'''<br/>Due to being fully dependent on Microsoft’s .NET Framework, it is unlikely that a Linux version will exist in the future.

@@ Line 1: / Line 1: @@
 == System Requirements ==
 * '''What are the system requirements of MailStore Service Provider Edition?'''<br/>A comprehensive overview of all system requirements can be found on the [[System Requirements]] page.
 * '''Will there be a Linux version?'''<br/>Due to being fully dependent on Microsoft’s .NET Framework, it is unlikely that a Linux version will exist in the future.
@@ Line 7: / Line 9: @@
 * '''As a large organization (end customer), can I run MailStore Service Provider Edition in my own Private Cloud?'''<br/>Generally, the MailStore Service Provider Edition can be used in Private Clouds. Please [https://cs.mailstore.com contact us] for further details.
 * '''As a Service Provider, can I use MailStore Service Provider Edition in Virtual Private Clouds that I am hosting for my end customers?'''<br/>Using MailStore Service Provider Edition in Virtual Private Clouds is absolutely possible. Please refer to the [[Overview]] to learn more about the different supported scenarios.

@@ Line 7: / Line 7: @@
 * '''As a large organization (end customer), can I run MailStore Service Provider Edition in my own Private Cloud?'''<br/>Generally, the MailStore Service Provider Edition can be used in Private Clouds. Please [https://cs.mailstore.com contact us] for further details.
 * '''As a Service Provider, can I use MailStore Service Provider Edition in Virtual Private Clouds that I am hosting for my end customers?'''<br/>Using MailStore Service Provider Edition in Virtual Private Clouds is absolutely possible. Please refer to the [[Overview]] to learn more about the different supported scenarios.
-* ''' Can MailStore Service Provider Edition run on Amazon AWS, Microsoft Azure or similar infrastructure?'''<br/>As long as the system requirements are met, MailStore Service Provider Edition can be used on SaaS platforms such as Amazon AWS or Microsoft Azure. Due to the storage requirements and the required disk I/O throughput, it often requires the use of high end instances.
+* ''' Can MailStore Service Provider Edition run on Amazon AWS, Microsoft Azure or similar infrastructure?'''<br/>As long as the system requirements are met, MailStore Service Provider Edition can be used on IaaS platforms such as Amazon AWS or Microsoft Azure. Due to the storage requirements and the required disk I/O throughput, it often requires the use of high end instances.

@@ Line 7: / Line 7: @@
 * '''As a large organization (end customer), can I run MailStore Service Provider Edition in my own Private Cloud?'''<br/>Generally, the MailStore Service Provider Edition can be used in Private Clouds. Please [https://cs.mailstore.com contact us] for further details.
 * '''As a Service Provider, can I use MailStore Service Provider Edition in Virtual Private Clouds that I am hosting for my end customers?'''<br/>Using MailStore Service Provider Edition in Virtual Private Clouds is absolutely possible. Please refer to the [[Overview]] to learn more about the different supported scenarios.
-* ''' Can MailStore Service Provider Edition run on Amazon AWS, Windows Azure or similar infrastructure?'''<br/>As long as the system requirements are met, MailStore Service Provider Edition can be used on SaaS platform such as Amazon AWS or Windows Azure. Due to the storage requirements and the required disk I/O throughput, it often requires the use of high end guest machines.
+* ''' Can MailStore Service Provider Edition run on Amazon AWS, Microsoft Azure or similar infrastructure?'''<br/>As long as the system requirements are met, MailStore Service Provider Edition can be used on SaaS platforms such as Amazon AWS or Microsoft Azure. Due to the storage requirements and the required disk I/O throughput, it often requires the use of high end instances.

@@ Line 7: / Line 7: @@
 * '''As a large organization (end customer), can I run MailStore Service Provider Edition in my own Private Cloud?'''<br/>Generally, the MailStore Service Provider Edition can be used in Private Clouds. Please [https://cs.mailstore.com contact us] for further details.
 * '''As a Service Provider, can I use MailStore Service Provider Edition in Virtual Private Clouds that I am hosting for my end customers?'''<br/>Using MailStore Service Provider Edition in Virtual Private Clouds is absolutely possible. Please refer to the [[Overview]] to learn more about the different supported scenarios.
-* ''' Can MailStore Service Provider Edition run on Amazon EC2, Windows Azure or similar infrastructure?'''<br/>Due to its storage technology and the required disk I/O throughput, it is not recommended to run MailStore Service Provider Edition on such infrastructure.
+* ''' Can MailStore Service Provider Edition run on Amazon AWS, Windows Azure or similar infrastructure?'''<br/>As long as the system requirements are met, MailStore Service Provider Edition can be used on SaaS platform such as Amazon AWS or Windows Azure. Due to the storage requirements and the required disk I/O throughput, it often requires the use of high end guest machines.