Management Console - General - Revision history

Ltalaschus: /* Configuring Instances */

2026-01-28T13:18:46Z

Configuring Instances

Ltalaschus: /* Configuring Instances */

2026-01-28T13:17:11Z

Configuring Instances

Dweuthen at 12:48, 8 December 2020

2020-12-08T12:48:34Z

Bmeyn: /* SMTP Settings */

2018-09-06T10:55:43Z

SMTP Settings

Bmeyn: /* SMTP Settings */

2018-09-06T10:51:35Z

SMTP Settings

Dweuthen: /* SMTP Settings */

2018-08-27T12:34:40Z

SMTP Settings

Bmeyn: /* SMTP Settings */

2018-07-25T15:01:00Z

SMTP Settings

Ltalaschus: /* SMTP Settings */

2018-04-17T10:49:07Z

SMTP Settings

Dweuthen: /* License Information */

2018-04-16T16:11:47Z

License Information

Bmeyn: /* Configuring Instances */

2017-03-28T16:26:29Z

Configuring Instances

@@ Line 37: / Line 37: @@
 * Click on ''General'' > ''Instances''.
 * Select the instance to modify.
 * Click on ''Configure...''.
 * Make the desired configuration changes.

@@ Line 36: / Line 36: @@
 * [[Management Console - Logging On#Logging On|Log on]] to the Management Console, if not already logged on.
 * Click on ''General'' > ''Instances''.
-* Select the instances to modify.
+* Select the instance to modify.
 * Click on ''Configure...''.
 * Make the desired configuration changes.

@@ Line 91: / Line 91: @@
 * '''Server:''' Enter the host name or IP address of the SMTP server.
 * '''Port:''' By default, port 587 is used for email submission. If a different port (i.e. 25) is required by the SMTP server, change it here.
-* '''Protocol:''' Select the protocol required by the SMTP server. Select ''SMTP'' for an unencrypted connection to the SMTP server. For an encrypted connection, select ''SMTP-TLS'' (STARTTLS, Explicit SSL) or ''SMTP-SSL'' (Implicit SSL). If the SMTP server does not use a SSL certificate signed by a trusted Certificate Authority, check ''Ignore SSL Warnings''; otherwise, the sending process will fail.
+* '''Protocol:''' Select the protocol required by the SMTP server. Select ''SMTP'' for an unencrypted connection to the SMTP server. For an encrypted connection, select ''SMTP-TLS'' (STARTTLS, Explicit SSL) or ''SMTP-SSL'' (Implicit SSL). If the certificate provided by the remote host cannot be verified (e.g. self-signed or signed by an unknown certificate authority), enable the option ''Accept all certificates'' to allow establishing a connection, otherwise the sending process will fail. Be advised that enabling this option leads to an insecure configuration and is not recommended.
 * '''Server requires authentication:''' If the SMTP server requires authentication prior to sending, check the corresponding checkbox and enter the appropriate credentials into the ''User Name'' and ''Password'' fields.
 * '''Display Name:''' Enter a name that helps to identify the origin of the emails send by the Service Provider Edition.
@@ Line 101: / Line 101: @@
 === Troubleshooting ===
 * If no error occurs upon sending but the email does not arrive, please check the spam or junk mail folder of the mailbox.
-* If an error message appears because of an invalid certificate ("Server's certificate was rejected by the verifier because of an unknown certificate authority."), check ''Ignore SSL Warnings'' and try again.
+* If an error message appears because of an invalid certificate ("Server's certificate was rejected by the verifier because of an unknown certificate authority."), check ''Accept all certificates'' and try again.
 * If an error message appears indicating that ''"One or more recipients rejected"'', the SMTP server probably requires authentication. Enter the appropriate credentials as described above.
 * If an error message appears because of invalid credentials (e.g. ''"Incorrect authentication data"''or ''"Authentication failed"''), verify the data entered.
 * If further error messages appear or other problems arise, please check your input for possible mistakes.

@@ Line 94: / Line 94: @@
 * '''Server requires authentication:''' If the SMTP server requires authentication prior to sending, check the corresponding checkbox and enter the appropriate credentials into the ''User Name'' and ''Password'' fields.
 * '''Display Name:''' Enter a name that helps to identify the origin of the emails send by the Service Provider Edition.
-* '''Email Address:''' Enter the email address of the sender. Some email servers like Microsoft Exchange, verify that the authenticated users is allowed to use a particular email address.
+* '''Email Address:''' Enter the email address of the sender. Some email servers, like Microsoft Exchange, verify that the authenticated users is allowed to use a particular email address.
 * '''Recipient for Notifications:''' Select the system administrators who should receive notifications. When none are listed, verify that at least one [[Management_Console_-_Security|system administrator]] has the email address attribute set.
@@ Line 103: / Line 103: @@
 * If an error message appears because of an invalid certificate ("Server's certificate was rejected by the verifier because of an unknown certificate authority."), check ''Ignore SSL Warnings'' and try again.
 * If an error message appears indicating that ''"One or more recipients rejected"'', the SMTP server probably requires authentication. Enter the appropriate credentials as described above.
-* If an error message appears because of invalid credential (e.g. ''"Incorrect authentication data"''or ''"Authentication failed"''), verify the data entered.
+* If an error message appears because of invalid credentials (e.g. ''"Incorrect authentication data"''or ''"Authentication failed"''), verify the data entered.
 * If further error messages appear or other problems arise, please check your input for possible mistakes.

@@ Line 83: / Line 83: @@
 Notifications are send by email in the following situations:
-* product updates are available
+* product updates are available,
-* a new Web Access version was installed automatically
+* a new Web Access version was installed automatically,
-* license renewal requests failed for three consecutive days
+* license renewal requests failed for three consecutive days.
 To send emails to administrators of the Service Provider Edition, the following settings have to be defined:

@@ Line 81: / Line 81: @@
 == SMTP Settings ==
-To be able to send emails to system administrators, the Service Provider Edition needs SMTP access data. The SPE sends notifications by email if product updates are available, if a new Web Access version was installed automatically or if the license renewal was not possible for three consecutive days.
+Notifications are send by email in the following situations:
-* Enter the host name of the SMTP server or its IP address into the field ''Server''.
+* product updates are available
-* By default, MailStore uses port 587. If you want to use a different port, enter the port to use in the ''Port'' field.
+* a new Web Access version was installed automatically
-* From the drop-down ''Protocol'', select ''SMTP'' for an unencrypted connection to the SMTP server. For an encrypted connection, select ''SMTP-TLS'' (STARTTLS, Explicit SSL) or ''SMTP-SSL'' (Implicit SSL). If the SMTP server does not have an official or trusted SSL certificate, check ''Ignore SSL Warnings''; otherwise, the sending process will fail.
+* license renewal requests failed for three consecutive days
-* Especially SMTP servers which are accessible through the internet require a login (SMTP authentication). Check the corresponding checkbox and enter the appropriate credentials into the ''User Name'' and ''Password'' fields.
-* In the ''Sender'' section, enter the ''Display Name'' and the ''Email Address'' of the email sender. Many SMTP servers require an existing email address to be entered. The display name can be chosen freely; ideally the name indicates that the email was sent by the Service Provider Edition.
+To send emails to administrators of the Service Provider Edition, the following settings have to be defined:
-* Under ''Recipient for Notifications'', select the system administrators who should receive notifications. When there are no [[Management_Console_-_Security|administrators with configured email address]], this list remains empty.
-* Once all settings have been specified, the SPE can be instructed to send a test email to the selected system administrators; simply click on ''Apply and Test''. If an error message appears or the recipient specified does not receive the email, the following hints for troubleshooting may be helpful.
+* '''Server:''' Enter the host name or IP address of the SMTP server.
 === Troubleshooting ===
-* If no error occurs upon sending but the email does not arrive, please check the spam or junk mail folder of the mailbox. Perhaps the email was filtered out.
+* If no error occurs upon sending but the email does not arrive, please check the spam or junk mail folder of the mailbox.
 * If an error message appears because of an invalid certificate ("Server's certificate was rejected by the verifier because of an unknown certificate authority."), check ''Ignore SSL Warnings'' and try again.
-* If an error message appears indicating that ''"One or more recipients rejected"'', the SMTP server probably requires authentication. Enter the appropriate access data as described above.
+* If an error message appears indicating that ''"One or more recipients rejected"'', the SMTP server probably requires authentication. Enter the appropriate credentials as described above.
-* If an error message appears because of invalid access data (''"Incorrect authentication data"''or ''"Authentication failed"''), verify the data entered.
+* If an error message appears because of invalid credential (e.g. ''"Incorrect authentication data"''or ''"Authentication failed"''), verify the data entered.
 * If further error messages appear or other problems arise, please check your input for possible mistakes.

← Older revision		Revision as of 16:11, 16 April 2018
Line 79:		Line 79:
	=== Raw Licensing Request ===		=== Raw Licensing Request ===
	The raw licensing request tab shows how the actual licensing request to our accounting servers looks like. The Management Server sends this information once every 24 hours to renew the local licensing information of the MailStore Service Provider Edition.		The raw licensing request tab shows how the actual licensing request to our accounting servers looks like. The Management Server sends this information once every 24 hours to renew the local licensing information of the MailStore Service Provider Edition.
		+
		+	== SMTP Settings ==
		+	To be able to send emails to system administrators, the Service Provider Edition needs SMTP access data. The SPE sends notifications by email if are available or if a new Web Access version was installed automatically.
		+
		+	* Enter the host name of the SMTP server or its IP address into the field ''Server''.
		+	* By default, MailStore uses port 587. If you want to use a different port, enter port number in the ''Port'' field.
		+	* From the drop-down ''Protocol'', select ''SMTP'' for an unencrypted connection to the SMTP server. For an encrypted connection, select ''SMTP-TLS'' or ''SMTP-SSL''. If the SMTP server does not have an official or installed SSL certificate, check ''Ignore SSL Warnings''; otherwise, the sending process will fail.
		+	* Especially SMTP servers which are accessible through the internet require a login (SMTP authentication). Check the corresponding checkbox and enter the appropriate access data into ''User Name'' and ''Password''.
		+	* In the ''Sender'' section, enter the ''Display Name'' and the ''Email Address'' of the email sender. Many SMTP servers require an existing email address to be entered. The display name can be chosen freely; ideally the name indicates that the email was sent by the Service Provider Edition.
		+	* Under ''Recipient for Notifications'', select the system administrators who should receive notifications.
		+	* Once all settings have been specified, the SPE can be instructed to send a test email to the selected system administrators; simply click on ''Apply and Test''. If an error message appears or the recipient specified does not receive the email, the following hints for troubleshooting may be helpful.
		+
		+	=== Troubleshooting ===
		+	* If no error occurs upon sending but the email does not arrive, please check the spam or junk mail folder of the mailbox. Perhaps the email was filtered out.
		+	* If an error message appears because of an invalid certificate ("Server's certificate was rejected by the verifier because of an unknown certificate authority."), check ''Ignore SSL Warnings'' and try again.
		+	* If an error message appears indicating that ''"One or more recipients rejected"'', the SMTP server probably requires authentication. Enter the appropriate access data as described above.
		+	* If an error message appears because of invalid access data (''"Incorrect authentication data"''or ''"Authentication failed"''), verify the data entered.
		+	* If further error messages appear or other problems arise, please check your input for possible mistakes.

@@ Line 52: / Line 52: @@
 *:: '''Enable VSS Writer:''' Enable support for Volume Shadow Service.
 *::: '''Exclude Indexes from VSS Backup:''' Excludes the unencrypted search index files from the backup set reported by the VSS writer.
-*:::: '''Please note:''' This option can be set, so that administrator which have access to the backup files cannot access the unencrypted search index files. When restoring backups that do not include search index files, the search indexes have to be [[Instance_Management#Search_Indexes|rebuild]].
+*:::: '''Please note:''' This option can be set so that administrators which have access to the backup files cannot access the unencrypted search index files. When restoring backups that do not include search index files, the search indexes have to be [[Instance_Management#Search_Indexes|rebuilt]].
 *:: '''Enable Debug Log:''' Enable debug logging for the instance.
 *:: '''Enable IMAP Server Connection Log:''' Enable IMAP Server connection logging for the instance.