MailStore Service Provider Edition Help

Service providers receive an unlimited, scalable software solution with MailStore Service Provider Edition, which they will be able to independently operate either on their existing IT infrastructures or those they have leased. This help website has an exclusive focus on installing and setting up the backend of the MailStore Service Provider Edition. The Quick Start Guide helps you to set it up without going into too many details. For administration of MailStore Instances, which is comparable to the on-premises solution MailStore Server, please visit the MailStore Server Help

Getting Started Guide

Before You Start

Overview Get to know the architecture of the MailStore Service Provider Edition and an overview of most common scenarios.
System Requirements Before installing MailStore Service Provider Edition, ensure that the system requirements are met. The built in calculator helps you to identify your needs.
Frequently Asked Questions

Installation and Setup

Installation Irrespective of the planned scenario, it all begins with the installation of the software itself.
Initial Configuration Starting with Single Server Mode is highly recommended during the trial period, since roles can be added or moved to other servers as more and more instances are added to the environment.
Firewall Configuration To be able to access the MailStore Service Provider Edition from remote systems, appropriate firewall rules must be set up.

Using MailStore Service Provider Edition

Logging On The Management Console is the central web-based administrative tool for MailStore Service Provider Edition administrators.
Creating Instances Within a the MailStore Service Provider Edition, every customer gets his own self-contained MailStore instance that runs completely isolated from those belonging to other customers. Before emails can be archived, it is necessary to create such a MailStore instance first.
Starting Instances Before being able to access a newly created instance, it must be started manually.
Accessing Instances Learn about methods to access running instances.
Administrating an Instance

Post Installation Tasks

Branding The MailStore Service Provider Edition comes with a generic service provider branding. Learn more about how to give the MailStore Service Provider Edition a unique look.
Replace Self-signed SSL Certificates For security and end user convenience, it is highly recommended to replace the self-signed SSL certificates of the public facing HTTP, IMAP, and IMAPS services by certificates signed by a trusted root certificate authority.
Enhancing SSL Security The default SSL security settings on most operating systems do not meet the current security industry standards. Learn more about how to enhance the SSL settings on Windows in order to provide your customer the best available security standards.
Backup and Restore

Management Console

The MailStore Management Console is the primary, web based administration utility for MailStore Service Provider Edition administrators. The following articles provide documentation for all available functions. Each function of the Management Console also has a corresponding Management API command, which allows full, script-based control over MailStore Service Provider Edition.

Management API

The Management API extends the management capabilities of the MailStore Service Provider Edition by providing a HTTP based access to all management functions. This allows to fully automate the administration of MailStore Service Provider Edition via scripts or even integration into centralized management solutions. For an even faster development, example API libraries for different scripting and programming languages are provided.

Example Implementation of API Libraries

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