Renaming Servers

Single Server Mode - Renaming the Server

After changing the host name of the server, the Management Console's dashboard will show the following warning:

The Name of this Server differs from the licensed Machine Name. Therefore your license has been disabled.

As a result the Instance Host and Client Access Server are no longer able to connect to the Management Server, which is why the instances cannot be started. Perform the following steps to get the SPE roles running again:

• Start the MailStore Service Provider Edition Configuration.
• Stop the Instance Host, Client Access Server and Management Server.
• Transfer your MailStore SPE license through our license transfer portal.
• Open the Management Server configuration and adjust the Server Name to match the new host name.

  

• Start the Management Server.
• Log on to the Management Console and verify that the license warning disappeared from the dashboard.
• Return to the MailStore Service Provider Edition Configuration to continue with the reconfiguration of the Instance Host and Client Access Server. In the configuration of both roles adjust the value of the Server Name as well as the Management Server field to match the new host name and pair both roles with the Management Server again.

  

• Start the Instance Host and Client Access Server.
• Return to the Management Console.
• Change the Instance Host setting in the instance configuration of each instance.

  

• Finally remove the instance host and client access server that still exist with the old host name.

Multi Server Mode

Renaming the Management Server

• Start the MailStore Service Provider Edition Configuration.
• Stop the Management Server.
• Transfer your MailStore SPE license through our license portal.
• Open the configuration of the Management Server and adjust the Server Name
• Start the Management Server.
• Adjust the Management Server setting in the configuration of each Instance Host and Client Access Server.
• Check the dashboard of the Management Console for the connection status of servers and roles.