Protecting Archive Access

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Access to the archive can be password protected. By enabling password protection, archive security can be enhanced for portable installations or on computers with multiple users, for example.

Important Notice: Without knowing the password or the recovery key the archive is not accessible anymore. Therefore keep the recovery key in a safe place and to do not give away the password to unauthorized persons.

Enable password protection

  • Open MailStore Home.
  • On the Start Page in the Quick Access panel click on Password Protection.
  • Enter your password in the two fields and click 'Next.
MSHome password set.png
  • To change the password when the password was forgotten a recovery key can be used. This recovery key has to be kept secret. A unique identifier identifies the recovery key. In case you have to change a forgotten password, MailStore Home will ask you for a recovery key belonging to a identifier. In this step the recovery key and the identifier will be generated and you will be asked to save and/or to print them. Once this has happend, password protection can be enabled by clicking Finish
MSHome password set2.png

Accessing the archive with enabled password protection

Is the archive password protected, a login dialog that asks for your password appears when starting MailStore Home.

MSHome password login.png

Once the password has been entered correctly, you have access to the archive. In case you have started MailStore Home via a shortcut that starts archiving or export profiles, these profile will start after you have entered the password correctly.

Accessing the archive with enabled password protection and forgotten password

In case you have forgotten the password, you can change it by using the recovery key.

  • Start MailStore Home and in the login dialog click Forgot your password?.
  • An identifier is shown that identifies the recovery key. Enter the recovery key belonging to that identifier and click Next.
MSHome password reset.png
  • Enter a new password. The recovery key is still valid and can be used to change the password.
MSHome password reset2.png
  • MailStore Home will be started.

Changing the Password

  • Start MailStore Home and login with your password.
  • On the Start Page in the Quick Access panel click on Change Password.
  • Enter your current password and your new password in the respective fields.
MSHome password change.png
  • The recovery key that has been created when the password was set initially is still valid and can be used to change the password.
  • Click on Finish to change the password.

Removing Password Protection

  • Start MailStore Home and login with your password.
  • On the Start Page in the Quick Access panel click on Change Password.
  • Enter your current password and leave both fields for the new password empty.
MSHome password remove.png
  • Click on Finish to remove the password protection.

Recovery Key Renewal

In case the recovery key has been lost, a new recovery key can be created when the password is still known. Remove the password protection and enable it afterwards. After performing the latter operation a new recovery key and a new identifier will be created that must be saved and/or printed.

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About MailStore

  • MailStore Server is one of the leading email archiving solutions for SMB.
  • For private use there is a free tool for email archiving furthermore: MailStore Home.