With MailStore Server, specific events can be written into MailStore's own audit log or the Windows event log, allowing you to track the activities of both MailStore administrators and users. This enables a company's compliance officer, for example, to monitor compliance with legal and operational regulations.

Specifying the Audit Log Destination

The destination for logging of audit events can be configured in the MailStore Server Service Configuration. By default, MailStore's own audit log is used which can be viewed under Administrative Tools > Compliance > Audit Log. As an alternative, audit events can be written into the Windows application event log. In that case the MailStore's own audit log is not accessible by the MailStore Client anymore.

Changing the Auditing Settings

Under Administrative Tools > Compliance > Auditing you can configure which user activities should be logged by MailStore. Activities performed by MailStore administrators will always be written into the audit log.

To change the auditing settings, please proceed as follows:

Compliance audit 01.png
  • From the list, select the event whose auditing status you would like to change.
  • Change the auditing status via the drop-down list.

Activities that can only be performed by MailStore administrators are listed with the auditing status All  Users that cannot be changed.

Please note that some events (e.g. MessageRetrieveContent) may generate a large number of entries in the audit log. Only enable such events if you are sure that you need that information.