Difference between revisions of "Frequently Asked Questions"
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| − | = System Requirements = | + | == System Requirements == |
* '''What are the system requirements of MailStore Service Provider Edition?'''<br/>A comprehensive overview of all system requirements can be found on the [[System Requirements]] page. | * '''What are the system requirements of MailStore Service Provider Edition?'''<br/>A comprehensive overview of all system requirements can be found on the [[System Requirements]] page. | ||
| − | * ''' | + | * '''Is it possible to run MailStore SPE on virtual machines like VMware guests or similar?'''<br/>MailStore does not provide any tested and approved virtual machine image for virtualized platforms. Yet, it is generally possible to install and operate MailStore SPE in a virtual environment.<br/>When running a virtual machine, keep in mind, that the [[System Requirements]] (hardware and software requirements) must be met at all times in order to ensure a stable and efficient operation. For example, in a hosted virtual server environment, servers with exclusively dedicated resources should be used instead of servers that share their resources with other machines.<br/>It is mandatory to reserve appropriate compute and storage resources. In addition, such VM shall be deployed with on-premises hardware, not in public cloud environments.<br/>If a virtual machine is stopped, MailStore must either be frozen via VSS or the entire virtual machine including data storage must be stopped consistently. For more information, see the [[Backup and Restore]].<br/>Please note that MailStore cannot provide technical support for the configuration and operation of your virtualization system. Any application failure reported to MailStore must be reproduced on physical hardware in case of doubt. |
| − | + | * ''' Can MailStore Service Provider Edition run on Amazon AWS, Microsoft Azure or similar infrastructure?'''<br/>As long as the system requirements are met, MailStore Service Provider Edition can be used on IaaS platforms such as Amazon AWS or Microsoft Azure. Due to the storage requirements and the required disk I/O throughput, it often requires the use of high end instances. | |
| − | * ''' | ||
* '''Will there be a Linux version?'''<br/>Due to being fully dependent on Microsoft’s .NET Framework, it is unlikely that a Linux version will exist in the future. | * '''Will there be a Linux version?'''<br/>Due to being fully dependent on Microsoft’s .NET Framework, it is unlikely that a Linux version will exist in the future. | ||
| − | = Use Scenarios = | + | == Use Scenarios == |
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* '''How can I switch from single server to multi server mode?'''<br/>Any single server mode setup where Management Server, Instance Host and Client Access Server roles are installed on the same server, can be turned easily into a multi server mode setup by adding additional Instance Hosts or Client Access Servers. Further information can be found in the [[Multi Server Mode Setup]] chapter. | * '''How can I switch from single server to multi server mode?'''<br/>Any single server mode setup where Management Server, Instance Host and Client Access Server roles are installed on the same server, can be turned easily into a multi server mode setup by adding additional Instance Hosts or Client Access Servers. Further information can be found in the [[Multi Server Mode Setup]] chapter. | ||
* '''As a large organization (end customer), can I run MailStore Service Provider Edition in my own Private Cloud?'''<br/>Generally, the MailStore Service Provider Edition can be used in Private Clouds. Please [https://cs.mailstore.com contact us] for further details. | * '''As a large organization (end customer), can I run MailStore Service Provider Edition in my own Private Cloud?'''<br/>Generally, the MailStore Service Provider Edition can be used in Private Clouds. Please [https://cs.mailstore.com contact us] for further details. | ||
* '''As a Service Provider, can I use MailStore Service Provider Edition in Virtual Private Clouds that I am hosting for my end customers?'''<br/>Using MailStore Service Provider Edition in Virtual Private Clouds is absolutely possible. Please refer to the [[Overview]] to learn more about the different supported scenarios. | * '''As a Service Provider, can I use MailStore Service Provider Edition in Virtual Private Clouds that I am hosting for my end customers?'''<br/>Using MailStore Service Provider Edition in Virtual Private Clouds is absolutely possible. Please refer to the [[Overview]] to learn more about the different supported scenarios. | ||
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Latest revision as of 15:58, 20 February 2026
System Requirements
- What are the system requirements of MailStore Service Provider Edition?
A comprehensive overview of all system requirements can be found on the System Requirements page. - Is it possible to run MailStore SPE on virtual machines like VMware guests or similar?
MailStore does not provide any tested and approved virtual machine image for virtualized platforms. Yet, it is generally possible to install and operate MailStore SPE in a virtual environment.
When running a virtual machine, keep in mind, that the System Requirements (hardware and software requirements) must be met at all times in order to ensure a stable and efficient operation. For example, in a hosted virtual server environment, servers with exclusively dedicated resources should be used instead of servers that share their resources with other machines.
It is mandatory to reserve appropriate compute and storage resources. In addition, such VM shall be deployed with on-premises hardware, not in public cloud environments.
If a virtual machine is stopped, MailStore must either be frozen via VSS or the entire virtual machine including data storage must be stopped consistently. For more information, see the Backup and Restore.
Please note that MailStore cannot provide technical support for the configuration and operation of your virtualization system. Any application failure reported to MailStore must be reproduced on physical hardware in case of doubt. - Can MailStore Service Provider Edition run on Amazon AWS, Microsoft Azure or similar infrastructure?
As long as the system requirements are met, MailStore Service Provider Edition can be used on IaaS platforms such as Amazon AWS or Microsoft Azure. Due to the storage requirements and the required disk I/O throughput, it often requires the use of high end instances. - Will there be a Linux version?
Due to being fully dependent on Microsoft’s .NET Framework, it is unlikely that a Linux version will exist in the future.
Use Scenarios
- How can I switch from single server to multi server mode?
Any single server mode setup where Management Server, Instance Host and Client Access Server roles are installed on the same server, can be turned easily into a multi server mode setup by adding additional Instance Hosts or Client Access Servers. Further information can be found in the Multi Server Mode Setup chapter. - As a large organization (end customer), can I run MailStore Service Provider Edition in my own Private Cloud?
Generally, the MailStore Service Provider Edition can be used in Private Clouds. Please contact us for further details. - As a Service Provider, can I use MailStore Service Provider Edition in Virtual Private Clouds that I am hosting for my end customers?
Using MailStore Service Provider Edition in Virtual Private Clouds is absolutely possible. Please refer to the Overview to learn more about the different supported scenarios.
